City Of Hope, Inc. Mock Interview
Prepare for 35 City Of Hope interview questions covering clinical excellence, compassionate care, and research-driven healthcare.
Question 25 of 35
How do you effectively communicate with patients and their families?
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Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
Because City of Hope is patient-centric, effective communication is an important skill to possess to be successful in any role within the organization. Speak in detail about your communication style and give specific examples. Explain how your skills translate in this role to help you and the organization be successful. Be sure to read the job posting thoroughly so that you understand the responsibilities and can connect your skills. They serve a diverse clientele, so demonstrate your ability to be flexible in your style as well. Think about how you share feedback, listen to others, show empathy, and communicate verbally and nonverbally to individuals and groups
Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
"When working in direct patient care, nurses can often have a high volume of patients to care for. I always introduce myself to new patients and take the time to help set realistic expectations for their stay, for example, how often they can expect to have their vitals checked, or how often they should expect to see their doctor while they are a patient with us. I make myself available to answer any questions they have face-to-face, however, if they need me to write something down for them, I'm happy to do that as well. I am always open and honest with patients and their families."
Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
"I always focus on my patients when I'm with them, never multitasking or checking my phone while we're talking. I speak slowly and clearly and reiterate important information to patients, often writing down things for them upon discharge. I also feel that being open to receiving feedback is another way I'm an effective communicator. I ask patients and their families what they need or what I can do to make their visit with us better."
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