How to Answer: At CVS Pharmacy, we are customer-obsessed and put the needs of our customers first. How do you ensure that you always put the customers' needs first as a Pharmacist?
Advice and answer examples written specifically for a CVS Pharmacy job interview.
2. At CVS Pharmacy, we are customer-obsessed and put the needs of our customers first. How do you ensure that you always put the customers' needs first as a Pharmacist?
Why the Interviewer Asks This Question
Like most retail environments, CVS Pharmacy has to compete with other companies in the industry, which means that business can go down with one honest mistake or bad customer experience. Your interviewer needs to hear that you work with a strong focus on the needs of the customers you work with in every interaction you have.
Written by Ryan Brunner on June 7th, 2022
How to Answer
Discuss how you ensure that your customers receive the best service. Highlight the interpersonal skills and personality traits that make you an excellent Pharmacist to work with from the customers' perspectives.
Written by Ryan Brunner on June 7th, 2022
Answer Example
"I have a rule always to treat my customers how I would want to be treated in a store or establishment. Customer service is vital to any pharmacy's success because, without return customers, success would be difficult. My approach is to always bring an empathetic and personalized approach to the customers I work with, taking time to ask how their day is going and how I can help them. I look forward to building long-lasting relationships with community customers at CVS Pharmacy."
Written by Ryan Brunner on June 7th, 2022