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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
In the team based atmosphere at Amazon AWS, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"In all honesty, any great work atmosphere that I've been a part of in the past has involved conflict between colleagues. In situations I have witnessed, conflict has stemmed from very open-minded people giving their two cents in particular situations and two people not seeing eye to eye. This happened recently to me in the planning phases of a new project. On of our UX Designers and I had a disagreement on the final layout of a new software roll out we were planning. It worked best for both of us to talk about our ideas and list the pro's and con's for our ideas. I kept an open mind to learn from her point of view and she did the same to me on my end. This led us to come up with a great compromise in the end."

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Context is always key; therefore, understanding what may be bothering your colleague is essential to forming a workable relationship with him. You're not going to get along with everyone, but learning to co-exist is a start. If you see that your colleague is being difficult, simply ask him how his day is going so far. Ask him about something outside of work. Probing will help you identify key areas to focus on and maybe get him to open up. You never know, but these simple questions have lasting effects.

Rachelle's Feedback
The language you use feels very removed for behavioural/situational based interview question. I have a guide that may help: https://www.mockquestions.com/articles/Master Behavioral-Based Interviews Using The Star Method/
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Written by Ryan Brunner
28 Questions & Answers • Amazon AWS

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