35 Tile Installer Interview Questions & Answers
Below is a list of our Tile Installer interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. Do you have the ability to see a finished product before it is done?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you have a vision of a finished product before it is completed. Working as a tile installer requires that ability and creative mindset to see the completed project. It takes skill and expertise to lay tile properly, and the interviewer wants to know if you have those qualities. Describe how you can envision a project before it is completed to assure the interviewer you are the right candidate for the job.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
If you answer that you cannot see a finished product before it is completed, the interviewer might pass you over for a candidate who has that ability. Avoid saying that you do not have that skill and hope for the best when installing tile. The interviewer will not have much confidence in your ability as a tile installer if you respond in that manner.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"Yes, I do have the ability to see a finished product before it is done. I grew up building model airplanes with my grandfather, which helped me develop a vision of a finished product before it is completed. My grandfather would not let me use directions and encouraged me to use my brain to envision what the airplane would look like when completed. That vision has carried over into my professional life as a tile installer."
Written by Krista Wenz on January 2nd, 2022
Behavioral
2. Are you okay working with other people?
Why the Interviewer Asks This Question
The interviewer asks this question to determine how well you work with others and if you are a team player. Working in construction, you must work well with others. You will be working with a crew and clients, and the interviewer wants to know if you have the personality to fit well with their team. Describe how you enjoy working with others and enjoy being a part of a team, with an example from your past work experience.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
Installing tile requires working with your customers and crew, and the interviewer wants to hear that working with others will not be an issue if hired. You want to avoid responding that you do not like working with others. This may not be the best career choice if you prefer working alone.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"Yes, I love working with other people and prefer it to working alone. I enjoy the camaraderie of working with my crew, and I like talking to customers and hearing their vision and excitement for the project. I get along with diverse groups of people and have never had an issue with any of my past coworkers or supervisors."
Written by Krista Wenz on January 2nd, 2022
Behavioral
3. If I ask you to do something in a way you are not used to, how would you handle this?
Why the Interviewer Asks This Question
The interviewer wants to hear that you will ask questions if you are unsure how to do something in the way they ask. Asking questions shows you want to do the task correctly and have no problem asking for clarification when needed. It is much better to ask questions than to do a job incorrectly and have to redo your work, costing the company time and money. Describe how you would seek clarification if an assignment is unclear.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid saying that you would try to figure out how to do the assignment without telling the interviewer that you do not understand. It is better to ask questions and do the job right the first time. Asking questions also shows you are eager to learn new techniques and ways of doing things.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"If you asked me to do something in a way that I was not used to, I would tell you that I was unfamiliar with the way you want it done and ask you to explain or show me. I would rather ask questions and make sure I am doing the task right the first time. Once I understood how you want it done, I would need no further guidance in the future."
Written by Krista Wenz on January 2nd, 2022
Behavioral
4. Do you take criticism well?
Why the Interviewer Asks This Question
The interviewer wants to know if you can handle criticism to see if you are willing to listen and accept constructive feedback. No one likes to be criticized, but if you can look at it as a learning experience and improve, the interviewer will see that you are open to feedback and easy to work with. Describe how you take criticism and turn it into a positive experience for self-improvement.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
When responding to this question, you want to avoid saying you do not take criticism well. If you are unreceptive to feedback, the interviewer will think you are arrogant and difficult to manage.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"Yes, I can handle criticism. When a supervisor critiques my work, I look at it as a way to improve my craft. I value constructive criticism as I am always trying to better myself, and without feedback, that is hard to do."
Written by Krista Wenz on January 2nd, 2022
Direct
5. Sometimes we have out-of-town projects and travel is required. If hired, would you be available to travel when needed?
Why the Interviewer Asks This Question
Often, when travel is required for a job, the company will have to put that in the job requirements, so you are aware that is a condition of employment. The interviewer wants to know that you have the flexibility to work with their schedule and travel to out-of-town projects when needed. Describe your availability and willingness to travel, and if you have an outside obligation that prohibits you from traveling, explain what that obligation is. However, you will have a better chance of being hired if you can travel when needed.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
When responding, you want to avoid saying you are unavailable to travel without explaining why. The interviewer is more likely to hire someone who is available to travel, but if you have something that keeps you from traveling and you explain why, the interviewer may give you a chance and offer you the job. For example, suppose you have your child every other week, and you could not travel when you have them. If you explain your situation, the interviewer may try to accommodate your schedule.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"Yes, I would be available to travel when needed. I do not have anything that would keep me from traveling out-of-town until the project is completed."
Written by Krista Wenz on January 2nd, 2022
Direct
6. How many Mondays and Fridays did you call off work last year?
Why the Interviewer Asks This Question
If you called in sick numerous Mondays and Fridays the previous year, the interviewer would think you are not dependable and may be prone to partying. You want to be honest as the interviewer will call your previous employee for a reference, but you might be passed over if you called off work excessively. Explain how many Mondays and Fridays you called off work last year, with reasons why.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
When responding to this question, you want to avoid being dishonest. When the interviewer calls your previous employer, they will ask the same question to see if it aligns with your response. If you called in sick many Mondays and Fridays, you want to avoid being flippant or making a joke about wanting three or four-day weekends. If you are unreliable, the interviewer will not take you seriously and look for someone else to fill the position.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I called off work one Monday and one Friday last year. My daughter had strep throat and could not attend daycare until she was better. My husband was out of town, so he could not stay with her, and my babysitter did not want to expose herself to my child. I do not make a habit of calling off work unless there is no other option."
Written by Krista Wenz on January 2nd, 2022
Direct
7. Do you know anyone who works for our company?
Why the Interviewer Asks This Question
The interviewer asks this question to determine if you were recommended by one of their employees. If the employee is respected in the company, their referral of you as a quality candidate carries a lot of weight with the interviewer. If you know someone in the company, say who it is and how you know them. Studies have shown that friends or acquaintances who work together are usually more productive and have improved employee morale. If you do not know anyone who works for the company, say you do not.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
If you know someone in the company but you think they might be a problem employee, answer that you are unsure of all the employees that work for the company, and you may have met some on other projects. If you answer that you know that particular employee, it might draw negative attention to yourself.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"No, I do not think I know anyone who works for your company. I may have met some of your employees on other projects, but I am not sure of anyone's name."
Written by Krista Wenz on January 2nd, 2022
Direct
8. Do you have reliable transportation?
Why the Interviewer Asks This Question
Legally, the interviewer cannot ask if you own a vehicle, as that can be discriminatory. However, they can ask if you have reliable transportation if it is a job requirement. The interviewer wants to ensure that getting to work on time will not be an issue if hired. Reliable transportation includes public transit, personal vehicle, carpool, taxi, motorcycle or bicycle, or walking. Describe what reliable transportation you will use if hired, assuring the interviewer that transportation will not be an issue.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid answering that you do not have a plan of how to get to work if hired. If you do not have reliable transportation figured out in your interview, the interviewer may think you are unprepared and may not be a dependable employee.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"Yes, I do have reliable transportation. I own a 2020 Toyota Truck and have never had a mechanical issue. I keep up with the regularly scheduled maintenance and have roadside assistance if I ever need it. I have never been late to work because of transportation issues."
Written by Krista Wenz on January 2nd, 2022
Direct
9. Before we hire anyone, our company requires a criminal background check. Will there be any issues in your background check?
Why the Interviewer Asks This Question
Legally, employers have the right to perform a background check before hiring employees. The interviewer wants to hear from you if you have a criminal background and the circumstances. Then, the interviewer can decide if your criminal history is significant enough to warrant hiring you or not. If you have something that will show up in your background, be honest and explain what happened, what your sentence was, and what you learned from that experience. If you have no criminal history, explain to the interviewer that you have never been in trouble with the law, and there will be no issues in your background check.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
Avoid being dishonest, as the interviewer will find out during your background check and not hire you if you lie to them. You also want to avoid downplaying any criminal history, as the interviewer will feel that you have not learned a lesson and might be hesitant to offer you the position. The interviewer wants to hire honest people they can trust with the company tools and working in clients' homes.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"No, there will be no issues in my background check. I had a criminal background check and fingerprinting done for my last job, and nothing came up since I do not have a criminal background."
Written by Krista Wenz on January 2nd, 2022
Direct
10. Our company performs random drug testing twice a year on all employees. If hired, will you have an issue having random drug tests performed?
Why the Interviewer Asks This Question
The interviewer is transparent in telling you about the company policy regarding random drug testing. They want to ensure that you will not have an issue with having random tests performed if hired. If you agree to random drug tests, it shows you have nothing to worry about. If you do not use drugs, let the interviewer know that you do not have a problem with their policy because you do not have anything to hide.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid saying you do not have an issue with random drug tests if you use drugs, and the tests will come back positive. If you use drugs, you will be wasting the company's time and resources to hire and train you to turn around and let you go when a test comes back positive. If you use drugs, you might want to reconsider applying to jobs that require drug testing until you can become clean. If you use medicinal marijuana and have a doctor's prescription, describe your situation and let the interviewer know the tests might return positive for marijuana. The interviewer can then decide if that will be an issue with the company's policy.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"No, I do not have an issue with random drug testing. However, I want to be honest and let you know I have a doctor's prescription for medicinal marijuana. I use three drops of a tincture every night to help me sleep, but it does not interfere with my work, and I never use marijuana while on the clock. My last employer was aware of my prescription, and they can attest that using the tincture never interfered with my job."
Written by Krista Wenz on January 2nd, 2022
Direct
11. How did you hear about this position?
Why the Interviewer Asks This Question
The interviewer asks this question to see what marketing methods work the best. Companies can spend a lot of money advertising their job openings, and they want to see what techniques work the best. Some companies have employee referral programs that pay their employees to recruit quality candidates, so they want to know if an employee deserves the referral fee if they hire you. Describe where you heard about the job opening, naming an employee referral if applicable.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid saying you cannot remember where you heard about the position. If you cannot remember something so recent, the interviewer might think you have poor attention to detail or are forgetful. Neither of those qualities is good to have as a tile installer, and you may be passed over for another candidate.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I heard about this position on your website. I recently moved to the area, researched local tile contractors, and saw the job opening on your site. After reading about your company, I decided you were the one I wanted to work for since you have the same values as I do."
Written by Krista Wenz on January 2nd, 2022
Direct
12. How many days were you late to work in the last year?
Why the Interviewer Asks This Question
The interviewer asks this question to gauge your work attendance, showing what type of employee you are. The interviewer wants to hire someone who is reliable and who they can depend on to show up to work on time. If you have a habit of being late to work, the interviewer will determine that you are unreliable and pass you over for another candidate. Describe how many days you were late last year and the reasons why.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
If you were late often, describe how many days you were tardy and why. You want to avoid being dishonest since the interviewer will call your previous employer as a reference. You also want to avoid acting like it is no big deal to be late, showing a lack of respect for your employer and coworkers.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I was late to work twice last year. One time was because my wife accidentally took my car keys with her when she went to work, and I had to wait for her to bring them back to me. The other time was because there was a major accident on the highway and traffic was stopped for half an hour. Both times I called my supervisor to let them know I would be late, and they did not have an issue with my tardiness since I called them. Typically, I arrive to work half an hour early, so these were unusual circumstances for me."
Written by Krista Wenz on January 2nd, 2022
Direct
13. Have you ever been fired from a job? If so, what were the circumstances?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you were fired from a job and, if so, the circumstances surrounding the termination. They want to determine if you have been fired if it was for a reason that they could overlook as a candidate. You want to be honest as the interviewer will contact your previous employers for a reference. Describe the cause and what you learned from the experience if you were fired.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid being dishonest as the interviewer will contact previous employers for a reference. If you were fired, you want to avoid blaming someone else and talking negatively about your supervisor or coworkers. The interviewer wants to see that you can take responsibility for your actions and learn from your mistakes.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"Yes, I was fired from a job two years ago for attendance issues. I went through a divorce and custody battle and missed work to go to court hearings. I asked my supervisor for permission to take personal leave, and it was denied. I called in sick on my court days and was fired for misusing sick leave. I had no choice, or I would lose my custody case. Since then, I have resolved my custody issues and have not had a problem with my work attendance. If you choose to hire me, using inappropriate sick leave will not be an issue."
Written by Krista Wenz on January 2nd, 2022
Direct
14. Why did you leave your last job?
Why the Interviewer Asks This Question
The interviewer wants to hear if you were fired, let go, or gave notice at your previous job to determine what type of employee you might be. If you were fired, provide the reason why and what you learned from the experience. If you were let go or gave notice, explain the circumstances surrounding it. Be honest in your response, as the interviewer will contact your previous employer and ask them the same question.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid being dishonest, even if you were fired for reasons that embarrass you. The interviewer wants to hire honest employees, and being open in the interview shows your integrity and character. If you gave notice, they want to hear why you left. Avoid saying anything negative about your previous employer or coworkers, which shows you may be challenging to work with. If you did not get along with someone at your last job, describe your reason for leaving as you were looking for a position where you could advance your career or utilize your skills in a better way.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I left my last job as a plumbing apprentice to pursue a career as a tile installer. I wanted to follow in my father's footsteps and work as a plumber, but after six months as an apprentice, I realized plumbing was not for me. I enjoy being creative at work and feel that setting tile is more suitable for me."
Written by Krista Wenz on January 2nd, 2022
Discovery
15. What are the top three traits of a good tile installer?
Why the Interviewer Asks This Question
There are many traits to a good tile installer, and the interviewer wants to hear what you think the top three are to see if you will be a good fit for their team. When you respond with the top three qualities of a good tile installer, you typically possess those traits. If you review the job announcement before your interview, you can choose three keywords the company used to describe its ideal candidate and use those in your response, with an example of why each is important.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid listing three traits that would not apply to the tile installer position. The qualities you mention should align with the company's requirements listed in the job announcement. For example, if the company posts they are looking for a tile installer that is creative, honest, a team player, has attention to detail, and has excellent customer service skills, you want to choose three of those traits in your response.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I believe the top three traits of a good tile installer include being a team player, having attention to detail, and excellent customer service skills. You must work well with others in this profession as we work with our crew and other trades. Having attention to detail is important because setting tile is precise work, and customer service skills are essential as our clients are the backbone of this profession."
Written by Krista Wenz on January 2nd, 2022
Discovery
16. What do you like the most about your profession?
Why the Interviewer Asks This Question
The interviewer asks this question to see what inspires and motivates you to go to work each day. They want to know that you are passionate about your job and want to understand why you enjoy working as a tile installer. Describe the primary motivating factor that inspires you to work in this profession.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid answering that the pay is what you like most about your profession. If you describe money as the motivating factor to go to work each day, the interviewer may feel that you are in this profession for the wrong reasons. They want to hear another aspect you enjoy the most, such as the camaraderie you have with your crew, you enjoy working with clients, or you like the creative part of your profession.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"What I like most about my profession is how I can use my artistic side while at work. I like the creative aspect of the job and enjoy planning a layout and admiring the finished product when the project is completed."
Written by Krista Wenz on January 2nd, 2022
Discovery
17. How do you describe excellent customer service?
Why the Interviewer Asks This Question
It is essential to offer excellent customer service in the construction industry, or companies will go out of business. Providing exceptional service keeps customers coming back and recommending the company to others. The interviewer wants to hear how you describe excellent customer service to gauge if you would be the ideal candidate for the position. If hired, you will represent the company and interact with clients, so the interviewer wants to hear that providing excellent customer service is important to you.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid saying something cliche like 'the customer is always right.' That statement does not show how you provide excellent customer service, which the interviewer wants to determine. A better response is to describe how you offer exceptional customer service by greeting the client with a smile, asking how they are doing, listening to their questions and concerns, and addressing any concerns they might have. Customer service also includes completing work to their satisfaction.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I describe excellent customer service as taking the time to greet customers by name, being positive and happy around the client, addressing any concerns they might have, and ensuring they are completely satisfied by my work at the end of a project. If they are displeased with any aspect of the job, I will make sure to take care of the issue until they are satisfied."
Written by Krista Wenz on January 2nd, 2022
Discovery
18. What was your most difficult tiling job?
Why the Interviewer Asks This Question
The interviewer asks this question to see how well you work with challenging projects and how you overcome difficulties you are faced with. Showing you can work in adverse situations and overcome that adversity shows you have critical thinking and problem-solving skills, which are positive attributes to have as a tile installer. Describe your most difficult tiling job, why it was challenging, and how the project turned out.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid describing a challenging tiling job that you did not complete. If you walk away from a challenge or turn the job over to someone else, it shows the interviewer that you do not work well under pressure or in difficult situations. The interviewer is looking for a tile installer that can handle adversity and finish difficult jobs.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"The most difficult tiling job I have worked on was a kitchen remodel. The homeowner wanted a Versailles layout on her kitchen floor and backsplash. It was the second job I worked as a tile installer, and it was challenging because of all the cuts and having to fit the tiles into place like a puzzle. I was an apprentice, and my mentor helped me visualize the end result and gave me tips on making the job less challenging. The end result turned out beautiful, and the homeowner was very pleased."
Written by Krista Wenz on January 2nd, 2022
Discovery
19. Where do you see yourself in five years?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you have professional goals and see yourself with their company in the next five years. When people set goals for themself, it shows they are motivated and want to improve themselves, which are great qualities in an employee. The interviewer wants to hire a tile installer who envisions being with the company in the next five years, showing dedication. Companies spend a lot of money hiring and training employees, and they want to ensure you will be there for the long term.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
Avoid describing personal goals for the next five years since the interviewer wants to hear about your professional goals. You also want to avoid saying that you see yourself with another company or plan to switch professions. The interviewer is less likely to hire you if they think you will be a short-term employee.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"In five years, I see myself promoting to a foreperson position with your company. I will have seven years of experience as a tile installer by then, and will be ready to supervise and teach others. One of the reasons I applied to your company is for the professional advancement opportunities and leadership training you offer, and I am excited to have this opportunity to interview with you."
Written by Krista Wenz on January 2nd, 2022
Discovery
20. What made you pursue a career as a tile installer?
Why the Interviewer Asks This Question
The interviewer asks this question to see what inspires and motivates you. They want to hear that you have a passion for your job and that you will bring that energy to the company if hired. Describe what made you pursue a career as a tile installer.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
Avoid saying that someone coerced you into this profession or that you are only working as a tile installer until something better comes along. The interviewer is looking for a long-term employee who is passionate about their job.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I chose to pursue a career as a tile installer after helping a friend tile their house one winter. I was working on a construction crew and had been laid off until spring when the weather was better. My friend needed some help, and I offered to assist him with his project. After finishing the tile job, I realized I liked how creative I could be setting tile and changed my career path."
Written by Krista Wenz on January 2nd, 2022
Discovery
21. What do you dislike the most about working as a tile installer?
Why the Interviewer Asks This Question
There are aspects of any job that people may not like. The interviewer wants to hear what part of installing tile you dislike the most to see if you will be a good fit for the team. It is best to describe what you dislike as something that will not keep you from performing your job or give the interviewer a sense that you will not be the best candidate for the position. Some examples could be that you dislike the industry's instability due to the economy, you dislike being laid off when there is no work, or you dislike it when tiles break during installation.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid responding with something you dislike as a significant aspect of working as a tile installer. For example, if you say that you dislike installing tile, grouting, or cutting tile, the interviewer may feel that you are not the best candidate for the job since those are the most common components of laying tile.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"What I dislike the most about working as a tile installer is when I am laid off at the end of a project because there is not another job lined up. I do not like the instability of not knowing when I will be hired back. I enjoy my profession and like to work hard, so it is challenging not to have work. When I am laid off, I work on projects around my house to stay busy, which helps take my mind off things."
Written by Krista Wenz on January 2nd, 2022
Discovery
22. What overall experience do you have in construction?
Why the Interviewer Asks This Question
You may have experiences in construction that did not make it on your resume, and the interviewer wants to hear all about it. They want to hear how you were introduced to construction, where you started and in what capacity, and where you have worked. Describe any construction experience you have, even if it was not installing tile. Many trades overlap in the construction industry, and the interviewer wants to hear if you have any other construction experience that might benefit their company.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid saying you have zero experience, but you figured applying to this job would be fun. The interviewer does not want an employee who jokes around in a formal interview and does not seem sincere. The interviewer is looking for a professional person who preferably has the experience. Still, their company may be willing to train you if the interviewer feels you are serious about the position.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I have over five years of experience in construction. I started my career as a plumbing apprentice but soon realized I wanted to switch to installing tiles to use my creative side. I have been working as a tile installer for a little under five years and have completed 20 small and large tile jobs."
Written by Krista Wenz on January 2nd, 2022
Discovery
23. Who did you work for in the past?
Why the Interviewer Asks This Question
The interviewer wants to hear relevant work experience you have had in the past. You only need to answer any companies you worked for in the construction industry, especially as a tile installer. Describe your work history in reverse chronological order, from the most recent company you worked for to the oldest. If you would rather, you can also start from your first job to your last.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
Avoid mentioning jobs that are not relevant to the position unless you are new to the industry and want to highlight that you have work experience. Keep your answer short and straightforward, describing who you worked for and your job title.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I started in the construction industry five years ago working as a framer for Hennessy Custom Homes. I then became a tile apprentice with Richards and Sons Construction and went on to work as a tile installer with Caribou Construction Company."
Written by Krista Wenz on January 2nd, 2022
Discovery
24. How hard of a worker are you?
Why the Interviewer Asks This Question
The interviewer asks how hard of a worker you are to gain insight into your work ethic and evaluate if you will be a good fit for their team. They want a tile installer who works hard and will be a vital team member. Describe how you are a hard worker with an example to back it up.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
When responding, avoid saying you work hard enough to get by or do the minimum amount of work possible. If the interviewer feels that you do not have a strong work ethic, they may choose someone else for the position. You want to be enthusiastic in your answer and avoid coming across as nonchalant.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I am a very hard worker and was raised by my parents to have a strong work ethic. Since I was 13 years old, I have worked after school and on the weekends to help my family after my father became disabled. I still work two jobs to support my wife and son and love physical labor. All of my past performance reviews reflect my work ethic, saying I am a reliable, hard-working tile installer who requires very little supervision to get the job done."
Written by Krista Wenz on January 2nd, 2022
Discovery
25. Tell me about the biggest tile job you have had.
Why the Interviewer Asks This Question
The interviewer asks this question to see what you consider a large job and your experience working on large projects. They want to know that you have the expertise they are looking for in a tile installer if hired. Describe the most significant project you have had and how the project turned out. If the company specializes in a specific type of tile installation and you have experience with the same kind of work, use that project in your response. For example, if the company specializes in slate patios and you have worked on the same, the interviewer will see that you are familiar with the type of work they perform.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid saying that you have worked on a big tile job if you have not. The interviewer can call your previous employers and ask what type of work you have performed. Be honest and describe the largest tile job you have worked on, even if it won't seem significant to the interviewer. You can then tell them that even though you have not worked on large projects, you are looking forward to doing so.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"The largest tile job I have had was installing 6,000 square feet of slate on a pool deck and patio. The job initially started as half that size, but the homeowner was so happy with the work they decided to expand the project."
Written by Krista Wenz on January 2nd, 2022
Discovery
26. Why do you want to work for our tiling team?
Why the Interviewer Asks This Question
The interviewer wants to hear that you have researched the company and determine why you have chosen to apply to the position. You want to give qualities about their tiling team that stands out above their competition. Review the company website, visit their company, talk to staff, and tell the interviewer why you want to work for their company.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid a generic answer that could apply to any team. Give a detailed answer that shows you have researched the company, highlighting recognition or awards the community has given them. Suppose the company has five-star customer reviews or promotes sustainable practices. You would then use those findings in your response.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I want to work for your tiling team because it is obvious your company provides exceptional work and customer service. You are the only company in the area that has received five-star reviews from your customers and promotes professional advancement to your employees. I spoke with several of your employees, and they all spoke very highly of your company and your tiling team."
Written by Krista Wenz on January 2nd, 2022
Education
27. Do you have any education in construction?
Why the Interviewer Asks This Question
Some companies require construction education before hiring you, while others only require a high school diploma or equivalent. Since you are at the interview, you must have met their educational requirements. Describe any education you have in construction, including high school shop or woodworking classes, college courses, or apprenticeship programs. If you do not have construction education, be honest and let the interviewer know of any classes you plan on taking and how you are excited about the opportunity for on-the-job training.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid saying you have no interest in receiving an education in construction or feel college is a waste of time. Even if you think that way, the interviewer will interpret that to mean that you are unmotivated and may not be the best employee for them. Instead, it would be best if you said that you have no formal education in construction but prefer to have hands-on training in the work environment and you are eager to learn all you can.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I have two years of shop classes in high school, which is what got me interested in this line of work. During the summers, my shop teacher mentored some of the other students and I while we helped build his house. I am interested in furthering my education and am signed up for construction technology courses at the community college and start next semester."
Written by Krista Wenz on January 2nd, 2022
General
28. Do you have any questions for me?
Why the Interviewer Asks This Question
Interviewers will often ask this question at the end of the interview to make sure all of your questions about the company and position are answered to make an informed choice if offered the job. Asking a question or two shows you have a genuine interest in the job and want to know all you can. Ask a question or two that is not something that you can find the answer to when researching the company or reading the job announcement.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
Avoid asking questions that are answered by reading the job posting or the company website, such as asking who the CEO is or how long the company has been in business. The interviewer will think you did not do your research and lack interest in the company. You also want to avoid asking about salary or benefits, since that will be covered by Human Resources when they offer you the job.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"Yes, I do have a few questions about the company, and I appreciate you asking this question. How long have you worked here, and what do you like the most and least about the company?"
Written by Krista Wenz on January 2nd, 2022
General
29. Do you have any questions about the position?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you have unanswered questions about the position. It is best to ask questions, showing you are interested and eager to learn all you can about the position you would be filling. Your questions could be about the work schedule, the projects you would be assigned, the clientele the company serves, or the company culture
Written by Krista Wenz on January 2nd, 2022
What to Avoid
Avoid asking questions covered in the job announcement, which shows you were not paying attention when reading the job description. You also want to avoid asking how many sick days you will get, the salary, the benefits package, or the number of vacation days you will receive. Those questions show you are more interested in the monetary aspect of the position and not the actual job itself.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"Yes, I do have a few questions about the position, and I appreciate you asking. Does your company provide the tools I will need or is that my responsibility? Also, what would be the first project I would be assigned if hired?"
Written by Krista Wenz on January 2nd, 2022
General
30. If hired, are you available to work weekends?
Why the Interviewer Asks This Question
The interviewer will ask you this question to see if you can work the required schedule. If you cannot work weekends, they may look for another candidate who can. If you have other obligations that prohibit you from working weekends, explain what those obligations are and describe how you can try to adjust your schedule, if possible. If you do not have an issue working weekends, tell the interviewer how you can work whenever needed.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid saying that you absolutely cannot work weekends and never will. If you are not willing to consider working the required schedule, the interviewer will look for a candidate that can.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"Yes, I am available to work weekends if hired. I have worked weekends my entire career and have no problem doing so."
Written by Krista Wenz on January 2nd, 2022
General
31. How many years of experience do you have installing tile?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you have the experience they are looking for in a tile installer. Since you have been invited to the interview, you most likely meet their requirements. Still, they want to hear from you how many years of experience you have and what knowledge and expertise you will bring to the company if hired. Describe how many years of experience you have and where you gained your knowledge as a tile installer.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid embellishing your experience or saying you have experience if you don't. Installing tile takes a particular skill, and you do not want to be dishonest and say you have this skill when you don't. If you do not have experience, be honest and say that you are inexperienced but excited about the opportunity to learn a new skill.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I have three years of experience installing tile in residential homes. I learned how to lay tile from my father, who is a General Contractor. He hired me in high school to work summers with him and taught me the ins and outs of installing tile. I have roughly 20 tile jobs I have completed, including showers, backsplash, kitchen counters, and floors."
Written by Krista Wenz on January 2nd, 2022
Operational
32. How do you like to be managed?
Why the Interviewer Asks This Question
The interviewer asks this question to see if how you like to be managed aligns with how the company manages its employees. They want to determine if you will be a good fit for their team and if they will need to adopt a different management style if they choose to hire you. Describe what type of management style works for you, giving an example relevant to the position.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
When responding to this question, you want to avoid saying that you do not like to be managed. Every job has a manager or supervisor, and the interviewer wants an employee who will not have an issue being supervised.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I like a supervisor or manager who makes their expectations clear and then allows me to do my job without micromanaging. I like managers who lead by example and have confidence in me to do my job."
Written by Krista Wenz on January 2nd, 2022
Operational
33. How well do you pay attention to detail?
Why the Interviewer Asks This Question
As a tile installer, you must pay attention to detail. Installing tile is precise work, and the interviewer wants to hear that you have this skill to ensure your cuts and measurements are accurate and the grout lines consistent. They are looking for an employee who takes their craft seriously and will provide excellent work. Describe how attention to detail is important to you and how you will ensure quality work if hired.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
When responding to this question, you want to avoid saying that you do not pay attention to detail and hope the finished product turns out good. If you do not pay attention to detail, it can cost the company money to correct work that does not meet their standards.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"I pay attention to detail very well. It is important to me to measure twice and cut once to guarantee I have the correct measurements and not waste materials. I take pride in my work and am somewhat of a perfectionist when laying tile. My mentor taught me to be precise in my measurements when planning a project. I take the time to make sure each project is planned out and calculated before I start installing tile to ensure quality work."
Written by Krista Wenz on January 2nd, 2022
Scenario
34. You are working in a client's home doing a kitchen remodel. The homeowner comes into the kitchen and starts yelling at you, saying you are using the wrong tile for the backsplash. What would you do?
Why the Interviewer Asks This Question
The interviewer wants to see how you handle conflict in the workplace to determine if your conflict resolution and problem-solving skills match the company culture. The interviewer wants to hire a tile installer who will remain calm when a client is angry, listen to the client's concerns, and solve the problem, so the client is satisfied with the resolution. Describe how you would handle a client who is unhappy with your work.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid saying you would yell back at the client, walk off the job, ignore the client, or refer them to someone else. If you respond in this manner, the interviewer will pass you over for a candidate who can remain calm and address the client's concerns. While some companies might have you refer the client to your supervisor, it is best to address the issue yourself and try to rectify the situation before getting your supervisor involved.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"If I had a client start yelling at me on a job, saying I was not doing something correctly, I would stop what I was doing and calmly talk to the client. I would ask them what tile they want for the backsplash and apologize for any confusion. I would then review the contract with the client to see what tile was chosen. If I incorrectly used the wrong tile, I would tell them I was sorry and fix the problem. If the client changed their mind and wanted a different tile, I would get my supervisor involved as there would be a change order."
Written by Krista Wenz on January 2nd, 2022
Situational
35. Have you ever finished a job, looked at it, and said, 'Wow, I messed up pretty bad there?' If so, what did you do about it?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you are honest and admit to your mistakes. If you have made a mistake on a tile job and it did not end up well, the interviewer wants to hear how you use your critical thinking and problem-solving skills. If you have messed up a job pretty bad, be honest and explain what happened and how you fixed it. If you have never had that experience, tell the interviewer that, fortunately, you have not had a job turn out poorly and describe how you would handle the situation if it happened to you.
Written by Krista Wenz on January 2nd, 2022
What to Avoid
You want to avoid saying that you had a job turn out poorly but did nothing to correct the situation. If you admit that a project did not turn out the way you expected, but you did nothing to fix it, the interviewer will see that you do not pay attention to detail or take pride in your work.
Written by Krista Wenz on January 2nd, 2022
Answer Example
"Yes, unfortunately, I have messed up a job pretty bad. Luckily, my first project was doing a remodel on my kitchen, so it was not for a client. I was new at laying tile and watched videos on how to replace the kitchen counters and backsplash. The video made it look easy, and I figured it would be a simple project. I made the mistake of not leveling out the counter before placing the tiles, so they were uneven when I went to grout. I did not finish the project before realizing my mistake and tore out the tiles before grouting. I leveled the surface, replaced the tiles, and then grouted. The finished product turned out great, and I learned my lesson from that experience."
Written by Krista Wenz on January 2nd, 2022