Let's say you are in a situation where everyone on your unit is busy and you requested that the nursing staff bathe one of your patients earlier today. The patient has yet to be bathed and they are upset about it. Tell me how you proceed.

"Being fully cognizant that our staff on the floor were busy caring for other patients, I would first reassure the patient that a bath was very important and that I would talk with our team on ensuring that they get bathed as soon as possible. Upon leaving the room, I would first approach the charge nurse on duty and let them know of the situation with the patient and my request to bathe the patient from earlier in the day. My conversation with them would be in a professional tone and would reiterate why bathing the patient was important in their care. Once I had direction from the charge nurse, I would ensure that either myself or one of the nurses talked with the patient to let them know a timeline for their care."

To effectively answer this question, you should first talk about how you would put the patient at ease and work to ensure they would be bathed soon. Then, discuss how you would approach the staff working that day and give the direction that the bath needed to happen as soon as possible. No matter how you answer, ensure that your interviewing team walks away confident in your ability to have direct and difficult conversations with all nursing and administrative staff you would be working with as a resident.