How to Answer: Tell me about a time when you missed some important details in a report. What happened?
Advice and answer examples written specifically for an Insurance Assistant job interview.
2. Tell me about a time when you missed some important details in a report. What happened?
Why the Interviewer Asks This Question
The interviewer wants to know that you can acknowledge mistakes and/or faults without placing blame somewhere else. Everyone makes mistakes, and they want to know you understand that it happens occasionally. If you don't have an example from a report specifically, that's ok. Instead, give an example of a different mistake.
Written by Emily McMannes on March 20th, 2022
Focus Your Answer On
Focus on a small mistake, and spin it in a positive direction.
Written by Emily McMannes on March 20th, 2022
Stay Away From
Avoid saying you completely botched a report that cost the company $12M. Keep it positive!
Written by Emily McMannes on March 20th, 2022
Experienced Example
"At my previous company, I was relatively new and not as familiar at XX report as I should have been. I missed including the XX in the report, and my supervisor pointed it out to me. I was grateful to him for pointing out my mistake and made sure I would know better in the future!"
Written by Emily McMannes on March 20th, 2022
Inexperienced Example
"I don't have a specific example about detailed reports, but at my previous company, I didn't realize I was supposed to reconcile travel reports. My supervisor came to me and asked why it was not being done. All I could do was apologize and say that I didn't realize. He was understanding and even offered me additional training so I could do it properly in the future."
Written by Emily McMannes on March 20th, 2022