The interviewer would like to see what your availability is and if it will fit the needs of their organization. Being on-call as a biomedical technician may be necessary, depending on the size of your team. If a piece of equipment fails in the middle of the night, a doctor does not care what time it is. The patients' health is at stake. Assure the interviewer that you, and your family, will be okay with you leaving to work in the middle of the night from time to time. Also, take this question as an opportunity to ask how often you would be expected to be on call. Be careful not to rule out the position entirely before finding out all of the details.
"My family understands the potentially late or random hours required of a biomedical technician, and we are all prepared for that. In my current position, I work on call one weekend per month. Could you share your on-call schedule with me?"
"I understand that being on-call is a requirement for this role and I am willing to participate in your on-call schedule, as required."
The interviewer wants to know how well you can multi-task. As we all know, you can't efficiently multitask without one of the tasks somewhat suffering. Don't fall for this trick question. If the situation comes up that you have two pieces of equipment that are both needing to be repaired, you could always troubleshoot one while the other was calibrating. You want to let the interviewer know that you give 100% attention to one piece of equipment at a time to avoid errors.
"When I repair equipment I give each piece 100% of my attention and time. I feel if I was distracted by the second piece of equipment I might make an error resulting in wasted time and money. I will troubleshoot one piece of equipment while the other is calibrating, and call a junior technician to assist me."
"If I were asked to fix two pieces of equipment, simultaneously, I would ask a few pertinent questions to determine which piece was the true front-runner for urgency. I would ask which piece of equipment affected productivity the most. Also, I would ask if there were a critical patient situation at hand. I would choose which piece to address first; once those answers were provided."
"If there were a situation where two pieces of equipment needed repair, I would assign the maintenance to two different technicians and oversee each job. I feel that equipment needs to have the full attention of the technician so asking them to multi-task isn't something I ask of my technicians."
The interviewer wants to know if you have a specific area of knowledge and comfort. Perhaps you were the go-to biomedical technician for a particular piece of equipment, in your most recent role. Maybe the staff in radiology ask for you by name if their equipment ever goes down. This interview question is the time for you to brag a bit about your skills and abilities.
"The equipment that I worked on the most was our laboratory equipment. The staff in our laboratory unit always knew they could call me up and I'd be there in minutes. I have built a great relationship with the professionals in our hospital, and I look forward to doing the same at your facility."
"We have a great team at the hospital which I currently intern. Because of the large ER department, I have the opportunity to maintain their equipment most often. We can send two technicians at a time to assess their equipment and have been able to cut the wait time for repairs in half."
"I have worked very hard on my specialty over the years. Without a doubt, I am most experienced on robotic radiosurgery units."
The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. When workloads increase, stress levels do too. How do you react? So many pieces of equipment so little time. If you have been a team of one or 20, you've had to utilize your time management skills on a regular basis. Tell the interviewer how you've used your time by prioritizing work orders. How do you manage your day, so the work doesn't pile up and become unmanageable? Do you work best in a team where you can divide up the workload?
"In my current position we have a database that tracks the progress of each piece of equipment we are working on. I'm able to utilize this database to divide the workload and assure that the team is working effectively."
"Here are some suggestions for handling your time: - List your tasks and prioritize them - Think of which jobs add to the company's bottom line, and start there - Think of which pieces of equipment present the most urgency - Organize your tasks by which ones you can complete independently and which ones you need help with - Take sufficient breaks, so you do not exhaust yourself, thus slow down "
"My time management skills are well honed. I always make lists and have a pretty good handle on what I have on my plate. I will work overtime if needed, to meet an important deadline."
Having a specific certification could be that one thing that makes you stand apart from the rest. If you don't have any certifications just relay to the interviewer that it is something you'd like to work towards shortly. By letting the interviewer know that you have future goals related to education, it will tell them that you are a motivated person. Interviewers love motivated people!
"I do not currently hold any specific certifications, aside from my associate's degree in biomedical technology but I'm currently studying for my Laboratory Equipment Specialist Certification. I plan to test in 3 months."
"I am certified to work on Laboratory Chemical Analyzers. I'd love the opportunity to become certified on the larger equipment you have in your facility. Do you recommend any particular certifications to help me be more successful in this role?"
"In addition to my Biomedical Engineering degree, I have taken specialized coursework on autoclaves and sterilization equipment, electrophoresis products, and vortex mixers. Is there a specific certification for which you are seeking? I do not recall seeing one mentioned in your job posting."
To prepare for this question you'll need to do some research. Make phone calls, research websites or ask employees what type of equipment the company has. Besides talking about the equipment you specialized in, take this opportunity to briefly explain how, when and where you were trained on this equipment. Why did you specialize in the particular equipment?
"When I was trained by the military I had to opportunity to specialize as an Imaging Repair Specialist. In addition to MRI machines, I am also experienced in smaller laboratory equipment."
"Through my career as a biomedical technician, I've been lucky enough to work on almost all inpatient radiology equipment. I noticed in your job ad that you are looking for four years' experience working on x-ray and mammography machines. I have six years' experience in each."
"I just completed my specialty as an imaging repair specialist. I can work on equipment related to radiographic and fluoroscopic x-ray, ultrasound, nuclear imaging, and mammography. "
The interviewer would like to know if you are invested in this career for the long term. If you are working towards further education to upsell you technician career, it is important to mention. Perhaps they have a tuition reimbursement program they can share with you! Whatever your goals are, be confident and proud. They are YOUR goals.
"My long-term goal is to upgrade my associate's degree to an engineering degree, with my focus remaining in biomedical. I would be thrilled to be able to, one day, train your new biomedical technicians. I feel that I need to upgrade my education to make that goal happen."
"One of my long-term goals is to become a supervisor for a team of junior technicians. I've always been told that I'm a natural leader and I'd love to serve in that capacity with your facility."
"One of my long-term goals is to write training manuals that will help with the onboarding of new biomedical technicians. I want to be seen as a subject matter expert in my field, with a keen focus on robotic radiosurgery units."
Are you the go-to person for the technician team? Perhaps you are referred to as being a subject matter expert on particular types of equipment. Are you confident in your skills and abilities? If so, then you might be ready to write manuals for new biomedical technicians. Let the interviewer know if this task has ever interested you or how you have worked towards it already. If sitting behind a desk writing manuals is not your thing, don't worry! Just state that although you have the knowledge and skills to share with others, you prefer to do so in a hands-on teaching atmosphere.
"I would love the opportunity to share my knowledge with others in the field. Although I have not yet written a manual, this is a challenge I would certainly be up for."
"I'm not quite ready to write a manual but I'm confident with a few more years of experience and some further mentorship, I will be ready."
"I am considered an expert in this field and would have no issues writing a manual for your newcomers. I have written many short training manuals for specific pieces of equipment as well as more formal policy and procedure based manuals for my existing team."
Answer this question with a sense of passion. Tell the interviewer the story about when you knew you wanted to work on medical equipment. Have you always liked to tinker and fix things when you were a child? Have you always been good with your hands? Did the military train you? Whatever the reason is why you chose this career field, your confidence will make the interviewer want you to be a part of their team.
"My ASVAB test scores made me eligible to be a Biomedical Technician for the Air Force. I spent ten years in the Air Force and loved it. I was ready to choose a new path and continue my career in the civilian sector, so here I am today!"
"At a young age, I've always loved to take computers apart and learn how to put them back together. There are many working parts with medical equipment. I knew I wanted to learn how to maintain medical equipment because it's a huge component of taking care of people and making a difference in the medical community."
"I have worked with biomedical equipment for six years now. This is the right job for me because it is what I have been trained to do. My education and previous work history are related to the role and the industry, making it a perfect fit."
The interviewer is asking you this question because they want to make sure you are reliable and dependable. Can they count on you to show up to work on time? Mention that they are more than welcome to contact your references who will vouch for your perfect or near-perfect attendance.
"In the last year I have never called in sick. I've taken minimal vacation time and am always available for various shifts. When you call my references, they will confirm this information. I am proud to be punctual and reliable."
"Punctuality is important to me. I make a point always to be present 15 minutes before my shift. Being early allows me the time to get my computer up and running, pour a cup of coffee and get ready to start my day. I am a healthy individual and have only been absent in situations like vacation time or pre-approved days off."
"My current team has come to know that they can rely on me to be on time, present, and engaged when expected. Punctuality is important to me, and I teach this to my team members as well. I was raised by the old Marine Corp adage; 'If you are not 10 minutes early, you are 10 minutes late'. You are welcome to call my references for confirmation."
As a biomedical technician, you assess each piece of equipment after the maximum limitation time has elapsed, and the medical equipment is no longer functional or repairable. A piece of equipment should be retired when irreparable damage has occurred. Assure the interviewer that you keep logs with details of each piece of equipment. Walk the interviewer through the process of decertifying a piece of equipment, how you tag it and replace it.
"When evaluating my equipment logs, if I notice a piece of equipment that is continuously needing repairs I will evaluate it fully and present the findings to my supervisor for their final evaluation. Once they give me the go-ahead, I will put in a procurement request for a new part or product. While that is waiting, I will label the piece of machinery correctly and store it."
"From my understanding, a piece of equipment needs to be replaced if it has suffered electrical damage or has reached a particular amount of hours. I know that every facility has their specific guidelines. Could you share your guidelines with me?"
"If a piece of equipment needs significant repair, consistent repair, or has suffered irreparable damage such as electrical concerns or water exposure it will need to be retired. I follow maintenance guidelines to a tee and also understand the importance of following protocol when retiring a piece of equipment."
As a biomedical technician, you are working on millions of dollars worth of equipment that affects the lives and well-being of patients. Attention to detail is a crucial skill to possess. It is always best to support your reply with a real-life example. Talk to the interviewer about your level of attentiveness when it comes to details on the job.
"My co-workers would describe my attention to detail as very strong. I can very easily point out discrepancies in communication and will notice the small things during equipment checks. I think big-picture as well but have always had a knack for details."
"My attention to detail is a point that I have been working on a lot this past year. I am meticulous but, in the past, have pushed my documentation back a little bit. It's something I am conscious of and continually working on."
"I am often given accolades for noticing situations during equipment checks that others do not. My high level of attention is what earned me the promotion to the team lead in my current role."
The interviewer would like to know if you consider yourself a patient individual. Impatience can cause a lot of stress and anxiety in coworkers, so it is essential that you can showcase your ability to remain patient and professional in workplace situations. Patience is indeed a virtue but can be challenging to maintain when it seems that situations continue to push your buttons. Show the interviewer that you possess the ability to keep your cool in challenging conditions.
"I do consider myself a patient person. I would rate myself an eight /10 for patience because I certainly have room to grow, but I do have a very long fuse. If I need a boost of patience in a challenging situation, I will take a step away, count to 10 and then return to the situation. I recently read a book, 'The Power of Patience' by M.J. Ryan which also gave me some excellent new methods for coping with stress."
"I tend to be impatient with myself if I am not finishing a project as fast as I think I should be. But, I am learning to be patient with myself as well. I find that breathing exercises, and closing my eyes for a few seconds can help me regroup."
"I indeed can be patient, but I would say it's more of a learned skill than something innate. That said, I have worked to become more patient and not demonstrate my frustration or impatience with others. I know when others are pushing me, it's counterproductive, so I remind myself of that when dealing with others. Also, I know when I'm running out of patience and am proactive asking for some time to regroup when appropriate."
This answer may seem obvious to you because enjoying your time with coworkers is sometimes the best part of the job! If you aren't a naturally social person, this question may seem more challenging to answer. Talk to the interviewer about how you develop relationships with coworkers when you start a new job. Think about what is important to you about these relationships. Do your co-workers motivate you when you feel overworked? Do your coworkers give you a reason to show up to work when your boss has been giving you a hard time?
"I value my relationships with my coworkers because we support each other and make each other laugh when the work environment becomes intense. I have a coworker that I eat lunch with every day. We've helped each other out by simply listening to what's going on in each other's lives. It's nice to have colleagues who understand you on a personal level."
"Coworkers can make or break you if you have to depend on their work to do yours. It is always best to have friendly working relationships with them."
"People are the key to success in any organization. Our ability to work well together determines our success. Therefore, it is critical to develop and maintain great working relationships."
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity.
"I have worked with diverse groups of people most of my career, including my time in university. I am most comfortable, and happy, in this type of environment because it offers a great learning opportunity."
"In my current role, I work alongside cross-functional teams regularly. I am pleased to work in a diverse environment because this means I have more individuals, with varying perspectives, to learn from."
"I would say that pretty much every company I have worked for has valued diversity. Working with people from all walks of life help shed different perspectives and identify potential problems faster."
The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. If you are unsure of the management style of the interviewing company, try to leave your answer as open as possible. You can certainly ask the interviewer to describe their management style.
"I have worked with a wide range of personalities and management styles with great success. If I could express a preference, I feel that I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. Can you describe the management style here?"
"I like a manager who is interested in nurturing their employees. I don't need hand-holding, but I like when my manager takes an interest in me and my career growth and development. This involvement could mean offering to be a resource, connecting me with other resources, and the like."
"I work best with managers who are highly communicative and approachable. This describes my management style as well. How would you describe the management style of the leaders in this role?"
The best thing that you can do when asked about your salary expectations is to be open and honest about what you are currently earning, and where you want to be in the future.
"I can share with you what I am currently earning, and where I would like to be in my next position. Currently, I am earning a base salary of $78K plus an annual bonus opportunity of an additional 10%. Last year my earnings were $85K, and I'd like to earn a bit above that in my next position."
"As I am new to my career and this industry, I am happy to negotiate my earnings based on your typical salary for this role."
"I am negotiable with my salary expectations. However, I am not inclined to lose compensation. Compensation to me, though, is not just net pay. I take into account work hours, drive time, benefits, etc."
This question is to test your stamina as well as your dedication and willingness to be a team player. Can you stand on your feet for 12 hours a day? Will your brain shut down after hours of troubleshooting? Sure, you can probably work a double, but you'll need to tell the interviewer that a reasonable break will be necessary to do your job efficiently. Have you worked a double shift in the past? Tell the interviewer about that situation and the outcome.
"If a double shift were required of me I would treat it like any other workday. I would be sure to take my lunch break to allow myself an hour break to clear my mind and perform at my best. Rest assured, I understand the importance of this job and will provide any support you need."
"I am happy to do everything required to succeed in this role and to help this hospital to succeed at the same time. If a double shift is required, I am willing to do so."
"I have worked many double shifts in my career as a biomedical technician. The services that I provide are important, and I am good at what I do. I am a team player and more than willing to go the extra mile when asked."
Keeping your medical equipment on a routine preventative maintenance cycle will not only protect you, your facility, and the machines but will also ensure the safety of the patients. Do you verify the adequacy of the test procedures, proper calibration of the test equipment, and competency of the testing personnel? Do you maintain the contract that comes in to perform preventative maintenance on various types of equipment?
"Preventative maintenance is performing regular maintenance on the machines. Performing this scheduled maintenance means that there will be fewer repairs and less money spent on broken parts."
"To me, preventative maintenance means ensuring that we see a potential problem before it happens. It is best practice to follow scheduled maintenance checks on time, every time. I have seen preventative maintenance save patients' lives because the equipment is working as expected. Preventative maintenance is incredibly necessary for a multitude of reasons and is a task not to be overlooked."
The interviewer wants to know of any experience you may have interacted with patients. As a biomedical technician, you may be called into a patients room to troubleshoot a piece of equipment. Are you confident in explaining the concern or explaining how something works when a patient is present? Let the interviewer know that you are comfortable being around patients.
"There have been times that I've needed to go to a patient room to assess a piece of equipment. I engage in small talk only if the patient initiates it. I keep it professional and light-hearted."
"Currently I work strictly in the laboratory without direct patient contact. I wouldn't mind interacting with patients, however. I'm quite social and confident and understand the importance of maintaining an air of professionalism."
"I have worked with many patients during my career as a biomedical technician. Being around patients is a part of the job that I am 100% comfortable with. I want the patient to be completely comfortable with non-medical staff in their room as well. Patients often ask questions about my work, and I am happy to answer them."
Typically, employees are motivated by environments where they feel supported and encouraged. The interviewer wants to know how they could drive you - even on the toughest of days! Be open to the interviewer about the ways you can stay motivated on the job, also when the going gets tough.
"It does not take a lot to keep me motivated. If I work in a positive environment with a forward-thinking team, I am a very happy employee. If you see me going above and beyond, quick thanks or little recognition of my hard work is good enough for me."
"I consider myself a self-motivated individual who is constantly striving to be better and do better. I draw inspiration from leaders in the industry and those around me to keep my motivation high."
"I am motivated by the success of my team. I want to be a great leader, so when my team performs well, it just adds to my motivation."
A Bio-Medical Equipment Technician is also referred to as a Biomedical Engineering Technologist (BMET) or Biomedical Equipment Specialist (BES). A Biomedical Technician is a highly skilled technologist that ensures medical equipment is safe, functional and properly configured. Duties include installing, inspecting, maintaining, repairing, calibrating, modifying and designing biomedical equipment and support systems to adhere to medical standard guidelines. Biomedical Technicians work in hospitals, clinics, private sector and for military.
As a Biomedical Technician, you are the behind the scenes professional in the medical setting. You must have a passion for machines and technology as well as a knack for troubleshooting and repairs. You know the int's and outs of laboratory equipment to surgical robots. Biomedical Technicians ensure the safety and proper functioning of medical equipment to keep patients safe. Healthcare professionals rely on Biomedical Technicians to maintain equipment to achieve safe, accurate diagnosis and successful treatments to their patients. As a Biomedical Technician you must be able to must work well in fast-paced, high-pressure situations. Stamina is important, as the job requires standing, crouching and moving for long periods of time. You'll need to have great communication skills in order to work effectively with medical professionals, hospital staff, administrators and patients.
To prepare for your interview you'll want to research the facility. By researching their departments and specialty clinics you'll be able to speak to the equipment that you've worked on and that they will have there. Be confident in your answers as you have the education and hands on experience to prove it. Whether you have a 2-year degree in biomedical equipment technology, bachelor’s degree or military training relay to the interviewer how your education has prepared you for your job.