When you are presented with a problem in the workplace, what steps do you take to resolve that problem?

Talk about a time you had a problem in the workplace in your current or previous position and what steps you were able to take to resolve that problem. Talk about how you presented this problem in the future as well.

"When I am faced with a problem in the workplace, I do my best to use the tools and resources available to me to solve the problem on my own. At times, there are challenges that I need assistance with. For example, in my previous role, I was working on a project when we lost the power of our computers. The data that I had input that day was then missing when I logged back on. I used the tools available to me to try to recover the data but ultimately, I ended up needing to contact our on-call IT Helpdesk to assist me with gaining access to the data."