"In my previous position, I was in charge of hiring administrative staff for our Substance Abuse Clinic. We had an employee that was consistently coming in to work late despite many chances, so I had to sit down with him and let him go. It is always challenging to fire those that you have worked with so closely; however, everyone should be responsible when it comes to their work efforts."
The interviewer wants to know how you handle challenging and stressful situations and how strong your critical thinking skills are. Tell the interviewer how you effectively approached the challenge, how you weighed the options and how you reached your decision. This question is your chance to show that you’re up to the task of making right decisions in challenging situations.
"Public speaking has always been a weakness of mine. I've asked my current supervisor to keep me in mind whenever there is an opportunity to address a group of people so I can work on making this one of my strengths."
When answering this question, remember that the interviewer is not looking for someone that is perfect. They want someone who is insightful when it comes to their shortcomings. Pick weaknesses that are not a core skill for this position. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.
"My greatest strength is my ability to bring everyone together. Not only for projects or during work but I have a knack for bringing people together outside of work as well."
This question is a common interview question. Tell the interviewer that you are the best person for the job and that you have qualities, skills, and the experience that set you apart from the competition. If leading a team is your strength, let the interviewer know and that you are someone who will make an excellent addition to the team.
"When dealing with a patient-driven confrontation I make sure I never raise my voice or talk down to a patient. I take the time to listen to their concerns and let them get everything out before we start over and work on a plan together."
As an alcohol and drug counselor, you may encounter confrontations daily from your clients. Clients can get angry about diagnosis, what is discussed during sessions or even by way of out of the blue mood swings as they are trying to recover. How do you manage and deal with these types of confrontations? Perhaps you enlist the help of a co-worker. Maybe you have a step by step list of instructions you follow. Whatever it is, give a brief overview, with an example if possible.
As a Drug and Alcohol Counselor you help addicts with both crisis and long-term management issues. You find immediate medical help and prevent a return to addiction on an ongoing basis. As a Drug and Alcohol Counselor you help your clients find housing, employment, medical help, and peer support through groups such as Alcoholics Anonymous (AA) or Narcotics Anonymous (NA), and assist your clients in navigating public aid systems. Your day consists of interviews to assess clients addictions and mental health issues and work with the client to determine the best course of treatment.
As a Drug and Alcohol Counselor you have excellent listening, speaking skills and are able to communicate with a broad spectrum of people with varying educational levels. Compassion and optimisim are your greatest characteristics. You must also be able to remain calm under pressure and should be able to manage chronic stress.
During your interview you'll want to maintain eye contact and practice your active listening skills just as you would during a session with a patient. During your interview it will be important not to share patient details or any identifying information.