What was your biggest disappointment as an alcohol and drug counselor?

Disappointments happen, in any line of work and industry. Feel free to share a story when you answer this question. Was there a time you were a disappointment in a client due to relapse? Were you disappointed in the fact that state funding didn't flow down to your facility? It is the simple fact that statistics for recovery is lower than you expected? When answering this question be sure to end on a positive note, and express what you are doing to overcome any disappointments that come your way.