Work From Home Interview Questions

Practice 10 Work From Home interview questions covering self-discipline, communication, and remote collaboration skills.

Question 8 of 10

If you had a technical problem arise, how would you handle the situation?

  • How to Answer

  • Example Answer

  • Community Answers

Rachelle Enns
Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

We all expect our tools and technology to work when we need them; however, that is not reality 100% of the time. The internet goes down, apps randomly quit, and messages don't always come through as fast as we'd like.

The interviewer wants to know that you are a savvy and resourceful go-getter who can fix a problem from your remote office with a clear head and determination. Highlight that you are keen on planning, but also realistic that technology can present unexpected hiccups.

Avoid mentioning that you are not tech-savvy or that you would wait for your employer to present a solution. The hiring manager needs to feel secure in the fact that you would jump into action and do what you could to find an answer to a technology roadblock.

Walk the interviewer through the steps that you would take to troubleshoot and solve when a tech-related situation goes awry. If you have an example of a time when you handled this type of situation, give a brief story that highlights your good judgment and resourcefulness.