"If I had a communication issue arise, the first thing I would do is pick up the phone and work the situation out. Whether the issue is with a supplier, a team member, or a client, I believe there is no replacement for a real-time voice conversation. One example of my communication skills in action is when I had a supplier cancel our order due to an inventory issue, just days before we were expecting it to arrive. The supplier sent a brief email that I felt was unapologetic and brief. Rather than sending a sharp email back, I picked up the phone and called the supplier. We did some collective troubleshooting, and I was able to make a small change to the order, which allowed us to receive a portion of the inventory right away, and the remainder two weeks later. Had I reacted out of impulse and gave the supplier an email in return, there would have been no opportunity to iron out the situation. I am a strong communicator and am willing to have a productive conversation at any time, rather than relying solely on email."
