How to Answer: How would you react if a co-worker called in sick and asked you to put in overtime to cover for them? Where do you draw the line when being a team player?
13. How would you react if a co-worker called in sick and asked you to put in overtime to cover for them? Where do you draw the line when being a team player?
The Goal
The interviewer wants to know that you are willing to jump in and take additional responsibilities when you identify an opportunity to help others. The goal of your response is to show your willingness to be part of the team while also explaining your boundaries when filling in for unreliable co-workers.
Written by Rachelle Enns on March 16th, 2022
What to Avoid
If you've encountered a similar situation, avoid speaking poorly of the co-worker who took advantage of your availability and kindness. Instead, take your time to highlight that you are a team player willing to help out your co-workers within reason.
Written by Rachelle Enns on March 16th, 2022
Pro Tip
The interviewer wants to know how you would react if asked to make a last-minute change to your availability to cover for a sick co-worker. They also want to know where you draw professional boundaries. Because this question asks, 'How would you,' you can respond hypothetically. The Situation, Solution, Benefit formula is helpful in this instance.
Step 1) Situation: Express your understanding of the hypothetical situation.
Step 2) Solution: Outline the solution you would introduce in this hypothetical situation.
Step 3) Benefit: Highlight how your approach to teamwork will benefit the hiring company.
Written by Rachelle Enns on March 16th, 2022
How to Answer
It's absolutely okay to show the interviewer that you have personal and professional boundaries. Express to the interviewer that you are a reliable team player. At the same time, it's essential to explain that you have reasonable limitations when you encounter a situation where a co-worker might be taking advantage of your willingness to assist.
Written by Rachelle Enns on March 16th, 2022
Answer Example
"I will always choose to be a team player. If a co-worker called in sick, I would take over where I was capable. The only time I would draw the line would be if I felt I was being taken advantage of for my kindness. For instance, if they were purposefully being inefficient and expecting me to pick up the slack. For the sake of the company, I am always willing to go above and beyond expectations."
Written by Rachelle Enns on March 16th, 2022
Retail Example
"I am happy to help the team out and work overtime, should my schedule allow. While working at Company XYZ, I had a co-worker who consistently showed up late, and I was always the go-to for covering her extra 15 to 45 minutes. This situation, of course, grated on me, and I tactfully addressed it with the teammate. I am happy to help as much as possible and hope that the team will help me if I ever need it - of course, within reason. Consistently poor planning isn't a reasonable excuse, in my opinion."
Written by Rachelle Enns on March 16th, 2022
Sales Example
"In sales, the job has to get done no matter how many employees are absent. So, it's not uncommon for me to pick up work that others have left. Whether or not they're holding up their end of the bargain, I still have financial targets to meet, so I have to make up for the work. That said, it's frustrating to be responsible for the lion's share of the work regularly when it is to be a team effort. If I were to feel that someone was taking advantage of my hard work, I'd be frustrated. I would find time to speak to the co-worker in question and let them know how their actions were impacting me."
Written by Rachelle Enns on March 16th, 2022
Teacher Example
"I am happy to help my co-workers if they are sick or need to miss a day due to a personal situation. I enjoy being a teacher and view situations like these as a privilege rather than an annoyance. That said, it's important to have professional boundaries. If I felt that someone was taking advantage of me, I'd address the situation with my co-worker to ensure negative feelings did not develop."
Written by Rachelle Enns on March 16th, 2022
Admin Example
"I am happy to help others. The only way I would draw a hard line was if I knew the person was taking advantage of me on purpose. Otherwise, with mutual respect present, I will always be a team player and jump in when I am needed."
Written by Rachelle Enns on March 16th, 2022
Manager Example
"My team is, overall, excellent when it comes to my sick day policy. I have asked that team members not come in if they are contagious. One team member called in sick every Monday for a month. That pattern was suspicious to me, so I called him out on it. He admitted to taking advantage of my understanding nature. I wrote up a corrective action report, and he corrected his behavior immediately."
Written by Rachelle Enns on March 16th, 2022
Marketing Example
"If a co-worker called in sick, I would pick up their project without hesitation. I believe it's important to act quickly and collaboratively in a team environment. With that said, I would expect that my team members would do the same for me if I were sick or out of the office unexpectedly."
Written by Rachelle Enns on March 16th, 2022
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