Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Talk to the interviewer about the extent of your experience with terminations and discipline.
If you do have the experience: 'I have been a part of individual terminations and group lay-offs throughout my career. I am comfortable with these types of tasks.'
If you do not have the experience, here is an example answer: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research."
"I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research."
"I do have some experience with terminations. At my last position, our HR department took the lead on terminations, but I was in the room for every one of them to manage the paperwork involved. I did also handle the communication for all small employee disciplinary actions. The HR department assisted on every issue."
"As a seasoned manager, I have performed many employee terminations and led numerous performance reviews. So long as I have the data to back the conversation, I am comfortable in these situations."
"I have not been in a management role within marketing so no, I do not have experience with the termination of employees. With that said, I have had to fire a couple of clients in my career. I imagine the conversations are very similar. When this happens, I review expectations, explain how they are not realistic, and then express my concern that we may not be the best collaboration."
"Retail, as you know, is a high-turnover industry. I have been involved in more terminations than I would like in the past; however, it's the name of the game as a retail sales manager. I have come up with a powerful interview process recently which has eliminated many poor hiring choices. I would love to share my strategy with you sometime."
"Recently I read the book 'Fix Them or Fire Them' by Steven J. Shaer. The premise of the book is how to manage under-performing employees, offering practical help and strategies for real-life situations. The book made me much more comfortable with employee terminations and performance reviews. Have you read it?"
"I have experience with disciplinary action regarding students but of course, not with fellow teachers. When it comes to students, I will typically involve the Principal and the parents of the student. I prefer a conversation vs. hammering down on the student. I will ask questions like 'How can we better support your learning?', for example."