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Customer Service Interview Questions

25 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Customer Service was updated on August 17th, 2018. Learn more here.

Question 1 of 25

Do you like being around people?

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Customer Service Interview Questions & Answers

  1. 1.

    Do you like being around people?

      How to Answer

      Of course, you do not want to answer that you don't like people. That type of answer would be a nightmare for any interviewer to hear! Perhaps you are more of an introvert who does not feel energized after hanging out with large amounts of people. That is okay, and you do not need to pretend to be someone you are not. Share the types of people or situations that you enjoy. It's essential to maintain a positive angle when addressing this question.

      Rachelle's Answer

      "I like being around people who are positive and energetic. I find these types of individuals to be motivating and refreshing to be around."

      Rachelle's Answer for an Admin Interview

      "I find the right kind of people to be very energizing. I enjoy being around people who work hard and make very few excuses. Those who are accountable for the work and behavior are those that I enjoy being around."

      Rachelle's Answer for a Manager Interview

      "I would consider myself an extrovert, and I do love working closely with a team, and a variety of personalities. The more I can interact with my team in a day, the better. You will rarely find me hiding in my office. I like to be in the middle of the action, encouraging and leading my team."

      Rachelle's Answer for a Marketing Interview

      "People with great personalities drive my creativity! A lot of marketing is psychology and understanding what makes people tick, and what causes them to take action. I am a social person in my personal life as well."

      Rachelle's Answer for a Retail Interview

      "I do like being around people. Now, those that are negative or grouchy - of course not. Those types of people are draining. However, those with awesome attitudes are wonderful to collaborate with."

      Rachelle's Answer for a Sales Interview

      "I am a people person, as are most sales professionals. I enjoy having a great conversation with someone and getting to know them. The art of conversation is how I build wonderful rapport levels with my clients as well."

      Rachelle's Answer for a Temporary Staffing Recruiter Interview

      "I would consider myself an extrovert, and I do love working closely with a team, and a variety of personalities and candidates. The more I can interact with job seekers in a day, the better. You will rarely find me hiding in my office on the computer. I love to be on the phone and bringing new people in for interviews."

      1 Community Answer

      Anonymous Answer

      "Yes, I like to be around people. Inclusion and diversity is one thing I really enjoy about working in higher education. Everyone has a different background and experience to speak about. I love hearing new ideas and thoughts."

      Marcie's Answer

      Great! This does sound like a really nice aspect of working in higher education. You do a good job of explaining why you like being around people (diversity of thought and backgrounds). You might also mention that you enjoy learning from these other perspectives and that this enriches your life.

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