The interviewer would like to know more about the types of decisions you are accustomed to making in the workplace. The way you answer this questions will give them a good idea of your level of experience, seniority, and ability to handle the decision-making requirements in this possible position.
If the job you are interviewing for requires you to be decisive and quick on your feet, you will need to be able to provide examples of how you have done these things in the past. If you worked in tech support, you faced with problems that you needed to find solutions for on a regular basis. If you worked as a sales rep, you might have required knowing how to negotiate and make decisions on prices and benefits you can give your customers.
You may have faced decisions that became so routine you didn't think twice! Refer to these types of decisions and be sure to highlight how these types of decisions have prepared you for a role like this one.
"In my previous position I was quite often required to make decisions on staff scheduling as well as hiring and terminating. I feel that role prepared me quite well for a position like this one. I have well-honed decision-making skills and my intuition, when it comes to hiring, has been elevated."
"In my previous role, as an executive assistant, I routinely made decisions on vendors, locations, caterers, and airlines. I thoroughly enjoy making those types of decisions as I am decisive and a great researcher."
"I routinely make decisions around hiring, career advancement, associate development and talent management. I am very comfortable in these areas."
"I was responsible for planning the content calendar which included emails, blog post topics, and timing, social media posts, in addition to actually executing the plans. That means everything from creating a copy, to choosing images, and the like. Also, I collaborated with management to decide what promotions and sales we will be running and when."
"I regularly made decisions regarding pricing and discounts for customers. I had a standard set of criteria that I created, and I tried to let that guide me for consistency."
"On a day-to-day level, I chose the city of focus, prioritization of prospects, and delegation of tasks. The higher-level decisions I made were regarding hiring and assignment of new hires. I also had a large influence on the employee terminations. I feel that these two sets of responsibilities have positioned me well for this role and I look forward to continuing to leveraging my experience while learning from the more seasoned members of the staff."
"I write my lesson plans, execute them, and tweak them as I go through the day from class to class. Classroom management is obviously a big part of my job. Since I like to have fun with my students' learning methods, it's especially important to make sure that we're being energetic but staying on task and learning."
"In my previous position I was quite often required to make decisions on staff scheduling as well as hiring and terminating. I feel that role prepared me quite well for a position like this one. I have well-honed decision making skills and my intuition, when it comes to hiring, has been elevated."
"I usually find it easy to recommend students schools based on their preferences, grades, and interests after I've sat down to meet with them extensively. What's difficult is when I have to decide that their dream school is too much of a reach school for them to apply to given the limited number of applications available. Students and parents can be really insistent sometimes and they do get upset if they have their eyes set on a school that I need to tell the may not be the most realistic option."
"I feel confident in my work when it comes to building therapy programs for my clients. The decisions that are easiest to make are the ones that benefit my patients."