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What decisions did you routinely make in your last position?

1 of 25 Competency Interview Questions and Answers Written by Rachelle Enns

Updated on May 4th, 2019 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
How to Answer

The interviewer would like to know more about the types of decisions you are accustomed to making in the workplace. The way you answer this question will give them a good idea of your level of experience, seniority, and ability to handle the decision-making requirements in this possible position.

If the job you are interviewing for requires you to be decisive and quick on your feet, you will need to be able to provide examples of how you have done these things in the past. If you worked in tech support, you faced with problems that you needed to find solutions for regularly. If you worked as a sales rep, you might have required knowing how to negotiate and make decisions on prices and benefits you can give your customers.

You may have faced decisions that became so routine you didn't think twice! Refer to these decisions and be sure to highlight how they have prepared you for a role like this one.

Professional Answer Examples
Answer example

"In my previous position I was quite often required to make decisions on staff scheduling as well as hiring and terminating. I feel that role prepared me quite well for a position like this one. I have well-honed decision-making skills and my intuition, when it comes to hiring, has been elevated."

Answer example

"In my previous role, as an executive assistant, I routinely made decisions on vendors, locations, caterers, and airlines. I thoroughly enjoy making those types of decisions as I am decisive and a great researcher."

Answer example

"I routinely make decisions around hiring, career advancement, associate development, and talent management. I am very comfortable in these areas."

Answer example

"I was responsible for planning the content calendar which included emails, blog post topics, and timing, social media posts, in addition to actually executing the plans. That means everything from creating a copy, to choosing images, and the like. Also, I collaborated with management to decide what promotions and sales we will be running and when."

Answer example

"I regularly made decisions regarding pricing and discounts for customers. I had a standard set of criteria that I created, and I tried to let that guide me for consistency."

Answer example

"On a day-to-day level, I chose the city of focus, prioritization of prospects, and delegation of tasks. The higher-level decisions I made were regarding hiring and assignment of new hires. I also had a large influence on the employee terminations. I feel that these two sets of responsibilities have positioned me well for this role and I look forward to continuing to leveraging my experience while learning from the more seasoned members of the staff."

Answer example

"I write my lesson plans, execute them, and tweak them as I go through the day from class to class. Classroom management is obviously a big part of my job. Since I like to have fun with my students' learning methods, it's especially important to make sure that we're being energetic but staying on task and learning."

Heavy Equipment Operator
Answer example

"In my previous position I was quite often required to make decisions on staff scheduling as well as hiring and terminating. I feel that role prepared me quite well for a position like this one. I have well-honed decision making skills and my intuition, when it comes to hiring, has been elevated."

Study Abroad Advisor
Answer example

"I usually find it easy to recommend students schools based on their preferences, grades, and interests after I've sat down to meet with them extensively. What's difficult is when I have to decide that their dream school is too much of a reach school for them to apply to given the limited number of applications available. Students and parents can be really insistent sometimes and they do get upset if they have their eyes set on a school that I need to tell the may not be the most realistic option."

Answer example

"I think getting to the root of why someone has made a choice to euthanize a pet before considering other options is the best place to start with a situation like this. If a client asked me to euthanize a healthy pet, I would first ask if she has considered other alternatives, such as rehoming the pet or finding a rescue. Although it is not illegal to euthanize a healthy animal, it is my preference to try and offer other alternatives before a measure that drastic is taken."

Alcohol and Drug Counselor
Answer example

"I feel confident in my work when it comes to building therapy programs for my clients. The decisions that are easiest to make are the ones that benefit my patients."

Written by:

Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
First written on: 06/29/2018
Last modified on: 05/04/2019

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What decisions did you routinely make in your last position?
Concerning our fraud cases, I had to decide if the information that the person sent in was sufficient enough and/or valid. Concerning our check customers, if they were eligible for additional services.
I was allowed to work independently, which meant I was trusted to make safe, competent, reliable, honest, proficient, and quality decisions concerning the tasks I was assigned on a daily basis, regardless of how large or small the assigned task was.
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