Zendesk ApS Mock Interview

Practice 28 Zendesk ApS interview questions covering customer experience, technical support platforms, and service operations.

Question 6 of 28

As a consultant with Zendesk ApS, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

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Ryan Brunner
Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

Software consultants are the bridge between the end users and the development teams of new software to help come up with new and creative solutions for the business. In this role with Zendesk ApS, you will be expected to live in two different worlds and this question focuses on how you will work with end users of the companies products. In an initial consultation, focus your efforts on how you will learn the business needs of the client, talk about what can potentially be offered and then how you will start the creative problem solving process with them.

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