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Stripe Project Manager Mock Interview

Question 3 of 25 for our Stripe Project Manager Mock Interview

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Question 3 of 25

Describe a time when you contributed to the success of someone else's project. How did you feel about doing work outside of your own responsibility?

"Once, I helped another project manager handle a difficult situation with their client. The client was not very tech-savvy and was having a hard time understanding how a digital advertising campaign page works. The PM was having a hard time explaining how a customer would be directed from a social media ad to a landing page and then be converted into a buyer. When I found out, I sat with the PM and helped them create a diagram of the process. We clearly identified the input and output, just like a process map. Then, we overlaid the creative assets used at each step, so the client would have a better idea of the steps that the customers themselves would be going through. The PM was very appreciative of my help, which made me feel like a valued colleague."

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How to Answer: Describe a time when you contributed to the success of someone else's project. How did you feel about doing work outside of your own responsibility?

Advice and answer examples written specifically for a Stripe job interview.

  • 3. Describe a time when you contributed to the success of someone else's project. How did you feel about doing work outside of your own responsibility?

      How to Answer

      By asking this question, the interviewer is assessing how willing you are to roll your sleeves up for others. When crafting your response, think about how you have helped coworkers achieve their goals, and why you think this behavior is important for the organization, as a whole. Further, think about the ways you might reach out to help, whether you have done it proactively or reactively in the past.

      Answer Example

      "Once, I helped another project manager handle a difficult situation with their client. The client was not very tech-savvy and was having a hard time understanding how a digital advertising campaign page works. The PM was having a hard time explaining how a customer would be directed from a social media ad to a landing page and then be converted into a buyer. When I found out, I sat with the PM and helped them create a diagram of the process. We clearly identified the input and output, just like a process map. Then, we overlaid the creative assets used at each step, so the client would have a better idea of the steps that the customers themselves would be going through. The PM was very appreciative of my help, which made me feel like a valued colleague."