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Robert Half Mock Interview

Question 4 of 35 for our Robert Half Mock Interview

Robert Half was updated by on September 29th, 2019. Learn more here.

Question 4 of 35

If a temporary employee let you down regularly, what would you do?

"At the end of the day, it's my client who needs to be happy with the temporary employees that I provide them. If I had a temp continually failing to meet expectations, I would have to let them go. Anytime we drop the ball, it can negatively impact my clients' bottom line, which is never a positive situation. On any offense, such as being late or not showing up, I will call the temp employee and find out what happened. I ask for open lines of communication, and if we continually miss the mark on expectations, then I need to move on and put my energy elsewhere."

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How to Answer: If a temporary employee let you down regularly, what would you do?

Advice and answer examples written specifically for a Robert Half job interview.

  • 4. If a temporary employee let you down regularly, what would you do?

      How to Answer

      Temporary employment can be a challenge to navigate, especially in industries such as warehousing and logistics. Although these are not major areas Robert Half recruits for, similar categories can also be challenging to fill. These challenges come because:

      - Candidate volume and placements are high
      - Wages are average but competitive
      - Hours can be sporadic
      - Client communication is often lacking due to shift work

      Talk to the interviewer about what you would do if a candidate let you down regularly by being late, no-showing to their assignment, or failing assessments such as a forklift driving skills assessment. Show the interviewer that you have patience and that you are empathetic but firm at the same time.

      Written by Rachelle Enns on August 19th, 2021

      1st Answer Example

      "At the end of the day, it's my client who needs to be happy with the temporary employees that I provide them. If I had a temp continually failing to meet expectations, I would have to let them go. Anytime we drop the ball, it can negatively impact my clients' bottom line, which is never a positive situation. On any offense, such as being late or not showing up, I will call the temp employee and find out what happened. I ask for open lines of communication, and if we continually miss the mark on expectations, then I need to move on and put my energy elsewhere."

      Written by Rachelle Enns on August 19th, 2021

      2nd Answer Example

      "I believe in setting expectations from the start. I let temporary employees know what will occur should they fail to come to work or show up for their assignment on time. For the most part, I have excellent working relationships with our temp employees. When I need to let a temp employee go, I still educate the person on work performance expectations, and I encourage them to try their best in the future."

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