RBC Capital Markets LLC Mock Interview
Practice 27 RBC Capital Markets interview questions covering deals, markets, and technical expertise.
Question 7 of 27
Talk to me about a challenging situation you had to handle on the job that involved another colleague. How did you handle that situation?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
At the heart of this question, your interviewer is looking to hear how you use solid interpersonal and relationship building skills to diffuse a difficult situation with a coworker when on the job. No matter what situation that you talk about, make sure to focus your answer on a positive mindset and the steps that you walked through to turn a potentially hazardous situation into a good one. As well, talk about lessons learned from that situation that you keep with you to this day on the job.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"A couple of years ago, we had hired a new Junior Advisor on to our team and I was tasked with being his mentor. Having mentored several other thriving Junior Advisors prior to him starting, I was excited for the opportunity. Within the first week of him being on the job, I overheard a colleague of mine talking very openly about his disdain for the hire of this new Advisor and witnessing him personally criticizing him in a face-to-face encounter. Immediately, I spoke to my colleague in a private office about my concern over his actions and words towards the new Advisor. Having been a part of the interview process and his early mentorship, I knew that he had the skills to succeed and I reiterated that to my colleague. After agreeing to back off on any private criticizing of the new Advisor and a promise to help mentor him, I learned that direct conversations are the best way to handle workplace conflicts."
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Anonymous Answer
At FreshBooks, I worked on a bankruptcy prediction model with a colleague. I read academic literature and used what I read and what I learned from school to make suggestions for how we could improve the predictive performance of the model. This was a difficult task, but my colleague and I frequently called each other to brainstorm and bounce ideas off of each other. In the end, the model performance was excellent, and the project was successful.
Marcie's Feedback
Why was this project difficult? What about it was challenging? Make sure to explain this so the interviewer understands that this was truly a hard situation. Otherwise, your response is very strong. You come across as prepared, educated, collaborative, and hard-working. Great job!
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