North York General Hospital has been conducting research into bridging the gap between hospital and primary care to make the overall care for patients better. From your perspective, where have you seen improvements in gaps between the two?

"Having worked in primary care for many years, we were often the last caregivers to find out that one of our patients was hospitalized or had an operation like an appendectomy. Since my employer implemented an EMR, communication and patient knowledge has become much better. As long as I chart accurately and timely on my patients, I can ensure that a sudden hospitalization will include any relevant info on their treatments and diagnoses with us. In return, I am seeing a greater benefit of communication between surgeons, hospitalists and other specialists with our primary care staff. It's not a only a win for me and my colleagues, but ultimately a huge win for the patient."