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Kaiser Permanente Registered Nurse Mock Interview

Question 5 of 35 for our Kaiser Permanente Registered Nurse Mock Interview

Kaiser Permanente was updated by on October 28th, 2023. Learn more here.

Question 5 of 35

How can you help Kaiser Permanente deliver excellent patient care?

"There are many ways I will deliver excellent patient care if given the opportunity to be a nurse at Kaiser Permanente. I will ensure patients feel respected and valued, comfortable, and confident in our abilities to treat them. I will listen to my patients and their family members, answer their questions and reassure them when appropriate. Lastly, I will go above and beyond what my patients expect of me, to ensure Kaiser Permanente is where they turn when they need exceptional care and healing."

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How to Answer: How can you help Kaiser Permanente deliver excellent patient care?

Advice and answer examples written specifically for a Kaiser Permanente job interview.

  • 5. How can you help Kaiser Permanente deliver excellent patient care?

      How to Answer

      Kaiser Permanente has won several awards, including being named among "World's Best Hospitals 2020" by Newsweek. 25 of Kaiser's hospitals have also been rated among the safest by the Leapfrog group. It's evident from their mission statement, "to provide high-quality, affordable healthcare in a compassionate manner that advances the health and well-being of the members," that excellence is part of their framework for success. As a nurse, you can deliver excellent care through effective communication, respect and compassion, accommodation, engagement, and more. Think of specific ways you will promote this culture and deliver excellent care to your patients.

      Written by Jaymie Payne on December 17th, 2022

      Entry Level Example

      "There are many ways I will deliver excellent patient care if given the opportunity to be a nurse at Kaiser Permanente. I will ensure patients feel respected and valued, comfortable, and confident in our abilities to treat them. I will listen to my patients and their family members, answer their questions and reassure them when appropriate. Lastly, I will go above and beyond what my patients expect of me, to ensure Kaiser Permanente is where they turn when they need exceptional care and healing."

      Written by Jaymie Payne on December 17th, 2022

      Experienced Example

      "Excellence is one of my own personal values, and delivering excellent patient care is my mission. I do this by keeping a customer-centric focus and treating my patients as customers. This includes meeting their current needs and also anticipating their future needs. With this mentality, I provide them with high-quality care and compassion so that they want to return to us when they need care, and we're the first place they recommend to friends and family. The patient experience is very important to me, and I also treat each as if they were my mother, sister, grandfather, or friend."

      Written by Jaymie Payne on December 17th, 2022

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "As their mission statement states to provide high quality and affordable health care, I believe delivering excellent patient care is very important as a nurse. In order to deliver high-quality care, I follow effective communication and teamwork. In the end, the patient experience is very crucial to the reflection of the hospital's reputation."

      Jaymie's Feedback

      You did a great job incorporating the mission statement in your response. That will go a long way in showing the interviewer that you've done your research on the company and that you align with its mission.

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