Jackson Hewitt Mock Interview
Practice 26 Jackson Hewitt interview questions covering tax knowledge, client service, and seasonal hiring scenarios.
Question 5 of 26
A key component to success here at Jackson Hewitt is building solid relationships with new clients. How do you effectively get to know new people and lay the groundwork for a long lasting relationship?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
The fast paced world of business consulting requires the ability to build relationship after relationship with all of the clients that you will potentially be working with. For this question, your interviewer will be looking to gain insight into how you build relationships with new people from the first time you interact with them. In your answer, talk about how you gain and build trust with new people and explain how the little things in your initial interactions go a long way toward building long lasting working relationships.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I am a firm believer that success in any role I've played in my career was due in part to the relationships that I've built in those roles. Whenever I have the chance to work with a new colleague or a new customer, my approach is to create an initial connection with them to build trust. After that point, my interpersonal skills take over through active listening. I use my listening skills to learn about the motivating factors and needs of the person that I will be working with and this helps mold that respect and trust between us even more. I think this approach would be very critical in working with new clients on a regular basis here at Jackson Hewitt and I'd love the opportunity to bring these skills to the table for you."
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Prepare for tax season hiring with questions on customer service and tax preparation.
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