Are you familiar with RPA (Robotic Process Automation) and how it applies to accounting software?
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AI automation is one of the biggest trends in financial/accounting processes. Today, it's estimated that anywhere from 50-90 % of financial processes can be automated with software solutions. However, there are significant gaps between systems and activities such as keying and re-keying information and connecting with supplier portals. RPA is an intelligent digital workforce that can automate these manual tasks such as copying and pasting and data input.
There are many different areas where RPA could be applied and deliver value - focus on areas where RPA could be used to better sync up systems.
Check to see if Avankia has recently made any investments in RPA.
"I think the RPA is so critical in increasing the value of your software - by filling in the gaps that arise when using your and other systems, you significantly enhance the experience of using your software. RPA could be a great differentiator. For instance, while there are so many programs that enable e-invoicing but supplier onboarding is still a manual process - if there could be a way to create supplier profiles with all the necessary data such as credit scores, tax data, rates, etc. and also compare these new suppliers more efficiently, this would be tremendously helpful for many companies. Offering this type of RPA features, I believe, is the next s milestone for accounting software programs."
Your life's inspiration can come from a book, a mentor, your family, a celebrity, author - literally anyone! Talk to the interviewer about who has inspired your life and why.
"I find inspiration in a variety of people and things. I would have to say that the person who has most greatly inspired me has been my grandmother. She always had a smile on her face no matter how hard she worked and she loved everyone. She was well respected and always gave more than she received. I try to live like her as much as I can."
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"I am continually inspired by the books that I read! Whether it is the author, or the characters themselves, I love to get lost in a good novel for inspiration."
Culture fit is important to us at Avankia. How would you describe your personality?
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Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. This answer could include buzzwords such as introverted, energetic, and confident.
"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."
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"Try to include a variety of words that the interviewer does not hear all the time. Be unique! Here are some ideas:
Our Software Developer position requires a candidate with a strong technical aptitude. Tell me more about your technical expertise in accounting software development.
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Accounting Developer positions usually require a degree in Computer Science, Software Engineering, mathematics or a closely related degree. In addition to these requirements, the interviewer would like to learn about your specific technical expertise, certifications and past development or similar projects. Accounting Software Developers also work with large data structures and a clear understanding of basic accounting principles, it would be beneficial to speak to your expertise in this area.
"I enjoy all of my work in software development as it gives me the chance to utilize my training and experience in using C++, Java, and C#. Additionally, I have a degree in computer science and accounting, which helps me better understand products and take lead in implementing updates and addressing bugs. My experience and education have helped me complete many complex development projects on time and within budget."
Second Answer Example
"Though my current employer required extensive development experience, they do not require any certifications. On my own time and at my own expense I enrolled in several certification programs. I am now MCSD (Microsoft Certified Solutions Developer) and MTA (Microsoft Technology Associate) certified. The additional training and certifications have helped me in my current role and my employer appreciated my initiative and dedication."
If you could start your career over again, what direction would you take?
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A hiring manager will be able to tell a lot about your personality by learning about your other career interests. If you could do anything over, what would you do, and why?
"I certainly do not regret the direction I have taken my career; however, if I had to start over in a new direction completely I would likely pursue my Degree in Education and become a teacher. Both of my parents were teachers, and they seemed to have a very fulfilling career. I enjoy coaching and leading others so, any tasks in my current career that related to these skills, are very welcome."
Second Answer Example
"I cannot even think of another career than the one that I have! If I had to choose, I would pursue a career in the arts so that I could continue to exercise my creative side."
6. Working at Avankia, you will experience changes on a regular basis. When have you had to change a major component of your project due to new information being presented? Being able to swivel the focus of your project is a necessary skill for your success in most careers. Talk to the interviewer about a time when a significant change occurred on a project. How did you handle the implementation of the new information? Here is an answer example: "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them." Here is an answer example: "I would say that being in the software and technology business means changing major components on projects on a very regular basis. I am very well accustomed to changing gears on a moment's notice and can adapt very well." (Give a recent example, if you are able) "7. Discuss a couple of software sales techniques. Which sales technique do you think is most effective for Avankia, and why? The interviewer would like to see that you have researched Avankia, putting some thought into the most significant selling features of their products and services. When it comes to software sales closing techniques, you could:
- Offer a short trial for free
- Have a great email marketing campaign showing off the features of your software
- Give product or software demos, but keep the short
- Sell pre-paid annual memberships
Perhaps you have some ideas of your own! Discuss which selling options you think would be the best fit for what Avankia is offering. Be ready to support your answer with facts. Here is an answer example: "I recently read that free trial offers can increase conversions by up to 25% and, because, Avankia has a straightforward product, I believe it would be very effective to allow people to try it for free for 14 days. The prospective customer would quickly see that it's simple to navigate and incredibly helpful." Here is an answer example: "Since there are so many customizable features that come with your product, I feel that the best sales technique would be a free 30-minute demo, followed up with a short trial period. I think it would be important for prospective customers to see the product in action, and how it would work for them, specifically."8. We at Avankia strive to be long-term development partners with our clients. Please tell me what long-term partnership means to you in terms of accounting software development and building client relationships? It is common practice that companies prefer to hire the same developers or development companies to develop and maintain accounting programs. This practice helps the company build a relationship with the developer and help them understand their company processes and products This is especially important for accounting developers in working with tax changes, software updates, and industry-specific programming.
For Here is an answer example: "I have worked with the same employer for over 10 years. I have fine-tuned my development skills as well as my accounting and financial knowledge. This experience has helped me work proactively to update programs, identify bugs and quickly adjust products to changes in the financial market." Here is an answer example: "I am an experienced developer and also understand the value of building client relationships. I have always been in client facing software development positions and my employer knows that I will be able to communicate technical information and requirements professionally and at all levels. This has resulted in our company maintaining many clients and projects consistently over the years."9. How do you define success? What does success mean to you? Tell the interviewer how you see success and be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role. Here is an answer example: "I define success by my ability to reach the goals that are set out for me. On a personal level, the things I wish to achieve in my life. On a work level, the targets that are set out for me as well as the professional development that I seek." Here is an answer example: "I consider a project a success only when I have produced work that I can be proud of."10. What would you consider your technical specialty? Do you have any particular areas of interest or ability? Talk to the interviewer about your strengths and be sure to highlight any specific skills that you excel in. It's a great idea, if you can, to highlight particular skills that may be listed on the company's job posting/job description. If there is a related area of interest where you'd like to expand your skills, you can mention those as well. Here is an answer example: "Computing and Network Communications has always been a solid area for me. I have a big interest in how network communication improves our daily lives and our overall business efficiency. I see that you are looking for team members who are experts in network communications which is what caught my eye when I first saw your job posting." Here is an answer example: "I have been focusing my career on becoming a cloud integration specialist although I do have cross-platform app development expertise as well."11. We seek to hire highly ambitious people. Where would you like your career with Avankia take you? Have you researched Avankia enough to know how their internal hierarchy works? Do they have a variety of departments and management levels, offering you choices when it comes to carving out your career path? Talk to the interviewer about your career ambitions specifically related to this role and their organization. Here is an answer example: "One of the reasons I was so excited to interview with Avankia is because of the endless growth opportunities you appear to offer your high performing employees. My biggest ambition is to be awarded a management role in the next 3-5 years." Here is an answer example: "What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a team lead role, then a division manager position in the digital management department. Eventually, a CDO (Chief Data Officer) level role would be ideal. Of course, I understand that this will take many years of dedication and hard work."12. Tell me about the deployment/business models we could offer to our clients. There are business/deployment layers that are offered by most cloud service providers and/or IT vendors - Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and SaaS (Software as a Service).
There are less common ones such as Communication as a Service (CaaS), Database as a Service (DaaS), etc. that may be relevant to Avankia or its clients. Based on the role/group, do your research into more niche models which could or should be considered. Here is an answer example: "The clients can obviously decide on using the private, public or hybrid cloud as a basis. We can offer IaaS, Infrastructure as a Service, which only manages the foundational infrastructure functionalities such as computing, networking and storage. PaaS, Platform as a Service, offers additional application-building layer on top of IaaS. Software as a Service offers off-the-shelf systems/solutions/software running on the cloud with the vendor being responsible for all aspects of deployment and implementation (and often even training). There are secondary services such as Database as a Service (DBaaS) where the vendor helps manage the types, quality and usage of data feeding into the clients' applications & distributed to users."13. Have you ever broken a confidentiality agreement? Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or to ensure that you do not bring clients over on the occasion that you leave their company. Talk to the interviewer about your thoughts on confidentiality agreements. Here is an answer example: "I never have, to my knowledge, broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer in any way." Here is an answer example: "A confidentiality agreement has never bound me; however, I would never knowingly break an agreement."14. Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it. Discuss with the interviewer one of your recent projects that particularly piqued your interest. Did it stretch you professionally? What was the biggest takeaway for you from that particular project? Here is an answer example: "In my previous role we were working on a variety of projects with fingerprint recognition software. One of the most interesting projects was a fingerprint-based ATM system. It was a test project for a large banking institution. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security." Here is an answer example: "I find the majority of the projects that I have been working on this past year to be very interesting. If I had to choose one, I would choose to work on the Uber app. Since I am still in my internship, I didn't have any major contributions; however, I learned a lot about on-demand apps and building a friendly user interface."15. Beyond revenue, how do Avankia's products benefit our clients? An excellent software product can positively affect a business in a multitude of ways. From organization to client relationships, increasing leads, offering better data collection and, and information management. The interviewer wants to see that you have spent the time getting to know the features and benefits of their software before your interview. Discuss the ways that Avankia's offering can benefit potential customers far beyond revenue. Here is an answer example: "I fully understand that, although revenue is a significant driver, it is not everything to companies when they are deciding on their software products. Additional benefits to Avankia's software, from my research, include better organization of data so that information can be leveraged in areas of product development, market research, smarter hiring decisions, and more." Here is an answer example: "From what I see, there are a plethora of benefits to Avankia's products. When a company embraces organization, has access to insightful analytics and a full support team, they can make business decisions that improve not only profits but also employee morale, customer feedback, or research and development."16. What are the latest trends in cloud computing? There are many trends in cloud computing and in adjacent tech sectors that may be relevant. Consider the trends most relevant to the top services at Avankia and highlight them to the interviewer.
You can use sources such as Medium or Hackernoon to find unique trends. It's also always helpful to have some general trends/stats (global cloud spending, % of companies planning to migrate to the public cloud in the next 3 years, etc.) in your back pocket. Here is an answer example: "The industry itself is growing rapidly and cloud services become like a general purpose technology for businesses. It is used not only as the IT architecture to manage the back-end of their systems but as an operating structure to build comprehensive, efficient processes on across all business units with tools to connect groups online and offline in ways not feasible before. That's why we're seeing 22% CAGR in the public cloud market and why half of global IT spending is cloud-based. The ones I find most interesting are the rise of FaaS (Function as a Service) with serverless codes and cloud AIs (connecting with other Industry 4.0 technologies)." Here is an answer example: "I believe one of the most critical trends is the rise of security vulnerabilities. We've hit the new record high of data breaches in the US in 2017 with the most famous example being Equifax. There are new and promising operating models being proposed by companies such as Lacework that I'd love to look further into. As IoT and edge computing become more popular additions to cloud computing, the issue of security will only be heightened."17. What are the platforms used for cloud computing? How do they compare? The interviewer would like to test your basic knowledge around top cloud platforms and their capabilities. Many employees of Avankia would likely hold certification from at least one of the platforms. First start with a quick overview of the top platforms and focus a little more on the advantage of a platform you believe clients of Avankia might prefer.
It might help set you apart if you research some latest trends in the industry and see if there are any up-and-comers that may be of interest to Avankia. Depending on the role, you may also want to be more specific about the development models/environment each platform supports. Here is an answer example: "The biggest market share goes to AWS (Amazon Web Services), which is the most powerful and flexible solution since it first introduced the concept of Infrastructure As A Service (IaaS) in 2004. It offers two main categories of service umbrellas - EC2, the virtual machine service, and S3, the storage system. EC2 comes with most of the attributes of an actual computer including hardware such as CPUs & GPUs, hard-disk/SSD for storage & memory RAM with many pre-loaded apps like web-servers. Then there are Google Cloud Platform and Microsoft's Azure and IBM's Bluemix. With AWS and Google Cloud Platform (GCP), you also can do cloud computing for certain mobile and web apps. Azure enables deployment of Windows apps with remote app service which is a fairly unique advantage. I believe that Google has been winning at the analytics with services like MapReduce and Genomics but AWS is catching up with QuickInsight that's very good at synthesizing big data and articulating the meanings in simple terms to businesses. IBM Bluemix supports a wider range of the languages preferred by the developers." Here is an answer example: "There's Rackspace which partners up with some of these main players but offers a more personalized customer service to clients. They provide hands-on, long-term guidance for firms who want to implement a long-term migration strategy from on-prem to cloud. Similar to IBM, Rackspace also offers more customized 'hosted' or 'on-prem cloud' solutions for customers who are concerned about data security risks associated with virtual, public cloud environment."18. What are your salary expectations? The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise. Here is an answer example: "Currently, I earn a base salary of $66,000 per year plus health benefits. I would like to stay in the same range or slightly higher." Here is an answer example: "I am looking for a base salary of $68-72,000 in my next position."19. How would you convince your client to migrate over to true/public cloud from on-premise? Many clients across verticals still have reservations about moving to the cloud. At Avankia, our clients' concerns are related to data security risks, so the interviewer would like to see your understanding of the risks and mitigations steps as well as how good you'd be at easing our clients' concerns.
1) Start by outlining the strongest advantages cloud platform offers over on-prem.
2) If you know the industries of our clients, highlight one or two of them as examples and describe what their concerns would be (healthcare would be a great example as data security compliance, HIPPA, is critical in the industry). Show off your knowledge about what the clients of certain industries might say to Avankia.
3) Then mention different capabilities of the cloud platforms and (if possible) services Avankia offers that could help minimize those risks.
4) For bonus points, you could bring up how you'd convince someone who wants to do 'hosted cloud' into migrating over to 'true' cloud. Research a case study about a company that benefited significantly by switching to multi-cloud. Here is an answer example: "First of all, migration to cloud guarantees IT cost savings as you don't need to manage all the hardware and also wouldn't need the resources dedicated to hardware management. Data backup and storage will be more real-time and reliable which directly improve user access and system performance. If you have offices located in disaster-prone areas, you don't have to worry about losing data and connectivity when your basement data centers get flooded. Collaboration is made easier since documents can be shared and accessed by multiple parties from multiple locations at the same time. It'll be much easier to collect and evaluate operational and financial metrics using cloud analytics. I know you may be concerned about data security but at this stage, it is safer to store data on the cloud with dedicated resources from the cloud platform and your IT service provider, rather than trying to build and maintain security walls on your own."20. Looking at our products and services, what do you think we do better at Avankia than any of our competitors? Before your interview, be sure to research Avankia and any awards or recognition they have recently received. In their industry, and competitive space, where do they stand out? Be sure to speak positively about the organization's recent achievements to show that you are interested and engaged in their work. Here is an answer example: "When I was preparing for this interview I noticed that Avankia was recently recognized for innovation in XYZ. You are a trailblazer in this particular arena which is amazing." Here is an answer example: "After reading reviews on your company, I believe that your reputation is the most solid and sincere of all your competitors. Amazing service is always the best way to stand out."21. What do you think you will like about this role with Avankia? The interviewer wants to hear what you are looking forward to learning and experiencing in this new position. Talk about what excites you! Share how this position will challenge you and help you grow. New opportunities are a chance for you to demonstrate your skills. Here is an answer example: "I look forward to helping companies by analyzing data that will help them make solid decisions surrounding their digital future." Here is an answer example: "I am looking forward to getting more experience in UI, and feel that Avankia is the best place for me. You have a great reputation for creating beautiful and easy to use products."22. Avankia uses business intelligence tools to improve sales performance. With which BI tools are you most familiar? Business intelligence (BI) tools are applications used to collect information, process it, and structure that data in a way that makes sense. Generally, BI tools are used when a company is handling a considerable amount of unstructured data from their system. An example of an organization requiring a BI tool would be a hospital needing to organize patient health records. A useful business intelligence tool will bring a company's information to life through visuals (data visualization).
Some of the most popular BI tools include:
- Clear Analytics
- IBM Cognos Intelligence
- Microsoft BI
Explain to the interviewer with which tools you are most familiar. If you can, rate your knowledge in each as beginner, intermediate, advanced, or expert. This rating will help the interviewer to understand better where your strengths are. If the BI tools used at Avankia are mentioned, be sure to address your experience level of those as well. Here is an answer example: "I am most experienced in the Microsoft Business Intelligence platform, as this is what we use in my current role. I have been working with it for a couple of years now, and fully understand it's capabilities and features including the analysis and integration services, reporting, and its applications for creating and working with analytical data. I would say I am an advanced user in this tool. I see that Avankia uses Microsoft BI as well, which is great." Here is an answer example: "I saw in the Avankia job posting that you use Gooddata and MicroStrategy. I am an intermediate user in each of these tools. With Gooddata, I have used it for consolidating large amounts of data from the cloud. MicroStrategy is used in my current company to ensure all of our important data is held neatly in one place, where it's easy to sort and access."23. As part of the IT team, how do you approach your role in the implementation and roll out of new software and technical programs? The interviewer is asking this question to determine if the candidate is ready and willing to provide training and operational support to employees and users of new software and technical programs when they are being rolled out by the IT department. While it is the role of other individuals within the IT department to lead the development and/or selection of these programs, when it is time to roll them out to end users, these users will rely on the business process and operations staff for training, technical assistance, and best-practice information. The candidate can successfully answer this question by providing details on how they would develop and execute a training plan, and a stronger answer would include an example of how they have approached a similar situation in the past in one of their professional positions.
For example, "As a business process and operations professional, I understand it is my responsibility to assist with the training of staff and end users when a new software program or application is being rolled out. When faced with this type of situation at Avankia, I will do everything I can to ensure the software implementation goes smoothly, and that includes learning all the ins-and-outs of the software application, developing user manuals and process flows, hosting user training, and ensuring help desk staff has in-depth training so they can offer adequate support to users. I understand that effective training on new software applications is key to getting staff and users to adopt the new systems, and in my business process and operations role, I will do everything I can to ensure employees at Avankia feel supported." Here is an answer example: "As a business process and operations professional, I understand it is my responsibility to assist with the training of staff and end users when a new software program or application is being rolled out. When faced with this type of situation at Avankia, I will do everything I can to ensure the software implementation goes smoothly, and that includes learning all the ins-and-outs of the software application, developing user manuals and process flows, hosting user training, and ensuring help desk staff has in-depth training so they can offer adequate support to users. I understand that effective training on new software applications is key to getting staff and users to adopt the new systems, and in my business process and operations role, I will do everything I can to ensure employees at Avankia feel supported." Here is an answer example: "My current company recently went through a software upgrade that made a significant impact on daily staff operations, and because of the significant impact the upgrade had, I stepped in and supported the upgrade by hosting training sessions, developing user manuals, process flows, and best practice guides help sheets. By preparing these documents and offering the training sessions, I was able to help staff adjust to the upgraded software much more quickly, which prevented our overall operations from suffering. Helpdesk staff was prepared to receive a massive influx of calls once the upgrade went live, they found that their call volumes were light, compared to what they were anticipating. The ease of transition to the upgraded software has been attributed to the thorough training I provided to staff. This is only an example of when I supported a software rollout, as I have supported many in the past, and with my experience, I know I will be able to successfully support such rollouts at Avankia."24. What are the open-source cloud databases? Are these the best ones to use for our clients? The interviewer is looking for your knowledge around cloud databases and your ability to understand and discuss the debates around how database model and service should be structured. There is never one right view in these debates so make sure you present more than one.
The goal here isn't to memorize all the databases in the market and compare. Focus on topics around the database that would be most relevant to Avankia's clients. Research the latest trends in the cloud database and throw one or two in your answer to demonstrate that you are up to date on this important topic. Here is an answer example: "Most of the top cloud providers offer databases leveraging both structured and unstructured data. But the open-sourced ones in the market are MongoDB, CouchDB, and Lucid DB, the relational, NoSQL databases that are cloud-friendly. But the truth is more and more developers are turning to native cloud databases such as Amazon DynamoDB, Microsoft Azure or Google Cloud because they're offering easy software procurement/access similar to that of the open-source vendors without the headache of the assembly. These cloud databases have superior analytics that open-source databases such as MongoDB cannot achieve due to the level of data types and volume cloud providers have access to. This convenience makes the native cloud databases more appealing to many. With the rise of IoT and edge computing, a distributed database might be something to pay attention to as well."25. Tell me how the Internet of Things (IoT), AI and blockchain will impact cloud computing. At Avankia, the interviewer wants to assess your ability to analyze rising trends and articulate your opinions/views. The key here is to not get too specific about small details about the technologies. It's best if you start with some facts that are generally agreed on in the industry and objectively highlight the benefits and risks of these technologies present to cloud services professionals. It's always good to mention a recent case study/news to support your points, especially relevant to the industry/sector you are interviewing for. Here is an answer example: "I believe the role of cloud platforms and capabilities would inevitably increase in all of the Industry 4.0 technologies such as IoT and AI. Connecting all the devices and sharing data naturally would rely on the cloud to store, communicate and access the data on behalf of all authorized/relevant parties. We already saw how cloud computing evolved to deal with increasing required capacity for IoT - Cisco introduced fog computing to expand cloud infrastructure and capabilities to meet the user-centric needs of businesses. Clients and the public are increasingly expecting machine learning and AI to be part of the cloud services. It's a differentiator for sure - as more systems, devices and data sources are connected in higher capacity and at a faster speed, the ability to automatically analyze and act upon many of those data points is critical. For blockchain, while I don't doubt that the cloud would be instrumental in implementing killer blockchain apps and a requirement in driving mass adoption of blockchain, I think it's too premature to determine exactly how blockchain will be incorporated or partner with Cloud. Due to blockchain's decentralized nature, using a cloud platform (AWS, for instance) as the infrastructure layer upon which to build blockchain app might present complications."
Writers for Avankia LLC Answers and Questions
Jen Hong is currently a freelance writer and consultant while she is getting her Executive MBA and taking courses in innovation, data analytics and blockchain. She has worked as a strategist in financial services, fintech and health tech. She has interviewed with over 45 tech companies in the last 2 years (across various industries) and also has 2-3 years of experience interviewing interns, analysts, managers, and some senior executives as the operations lead.
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace.
Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career.
Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise.
Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
Kelly Burlison, MPH, is an experienced professional with over ten years of experience interviewing in the health care field, half of which are focused on an IT subindustry of health care. As an administrator in a managed care organization, Kelly has successfully interviewed and hired many clinical and support staff positions. Through her IT experience in the health care field, which includes roles in telemedicine, registry operations, quality measurement, and business process management, Kelly has been involved in the interview process for many different positions, from entry-level to executive.
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