Problem-solving and dispute resolution are critical skills to possess in this role at Adventist Health. Before your interview, try to think of some examples you have in your work history to tell the entire story about a time you solved a problem. The story should include how the problem came about, how you initially reacted to it, the thought processes you went through, the action you took, and the final result from your actions. In the end, your interviewer wants to get a sense that you'd be able to handle any problem thrown your way if hired on their team.