Top 25 Secretary Interview Questions and Answers

Top
1. How many years of office work have you had?
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-60%
2. Describe to me a situation when you were given a large amount of data, had a purpose to analyze it, and gave an outcome regarding this data, explain to me the process you took forth in each stage of that process?
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-60%
3. A secretary needs to be very organized, describe to me your organization characteristics?
+88%
-72%
Best Answer
In order for me to be accurate at work, i need to know where my stuff is, so i like to label and organize Important document. i like to order my task from the most importat to the least and time my self so that everything is done when needed.
+75%
67%
+ / -
-50%
2.
Im able to multi task without feeling of stress whenever comes alot of work pressure.
+60%
50%
+ / -
-40%
3.
I make a to-do-list and cross out the tasks I complete.
+66.7%
50%
+ / -
-33.3%
4.
Planning your work..beginning with the most urgent.
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0%
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-0%
4. Tell me about your cash handling experience.
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-72%
Top Answer
My experience with money started at kfc, taken orders and making sure im giving back the correct change back. ticket sellings fr sporting events at my highschool, cash handling, payment of orders, balancing float and making changes.
+60%
58%
+ / -
-56%
Second Best
I've worked in retail over three years. I have handled over $500.00 counting my balancing my drawer when closing at night.
+55.6%
50%
+ / -
-44.4%
3.
My experience with money started at kfc, taken orders and making sure im giving back the correct change back. ticket sellings fr sporting events at my highschool, cash handling, payment of orders, balancing float and making changes.
+47.8%
45%
+ / -
-43.5%
4.
I have exsperience in restaruant and retail. Collecting money and giving change and balancing cash register at the end of my shift.
+100%
0%
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-0%
5.
Experience of handling cash.
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0%
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-0%
6.
Experience of providing excellent customer.
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0%
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-0%
7.
Experience of working in a pressurised and/or busy environment.
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0%
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-0%
5. Customers can have a nasty attitude for no reason, either way, what techniques do you employ to calm down customers when they are irratated?
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-60%
Best Answer
I usually cater to customers whether they are wrong or not. Most importantly I stay calm and don't let anger get to me. If there is only one person angry, they will start to realize there is nothing to be angry about.
+80%
78%
+ / -
-70%
2.
Listen to them then try to give a solution to calm there anger and that way walk thoughout the problem with them.
+60%
50%
+ / -
-40%
3.
Stay calm. Always be the positive one and explain in such a manner that will enable customer to understand the situation.
+50%
33%
+ / -
-25%
4.
I like to be helpful and kind and compasionate. As you never know what burdens people may harbor.
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0%
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-0%
5.
Will try to understand them the situation n try to tell them the solutions which I can take.
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0%
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-0%
6. Why do you want to be an office administrator?
+80%
-53.3%
7. What was your main weakness at your last job that you would like to improve upon at this one?
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-64%
Top Answer
forgetfulness, it bothered me when i forgot to do what i was supposed to.
+57.1%
50%
+ / -
-42.9%
Second Best
Too serious for all works
+66.7%
50%
+ / -
-33.3%
3.
Accepting other jobs that cause me to forget my main task.
+66.7%
50%
+ / -
-33.3%
4.
A Team player. would like to corporate and be a good team member.
+66.7%
50%
+ / -
-33.3%
5.
My weakness was being a perfectionist. Even though there's a spell check, I try to utilize my grammar and spelling skills to ensusre there are no errors in my document.
+66.7%
50%
+ / -
-33.3%
6.
Lack of a college education.
+66.7%
50%
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-33.3%
7.
My main weakness is coming late at work
+50%
40%
+ / -
-33.3%
8. Why do you want to work for this office?
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-64%
Best Answer
I know the company very well and I want to work here to improve my professional skills and enhance my career.
+95.2%
95%
+ / -
-90.5%
2.
You can see the expression on my face, since I started working here on the 1st of dec 2011, it has been an absolute pleasure, the management and staff have been so supportive and patient, the environment has been refreshing, interacting with the students has been phenomenal. I know if I continue working here I would be an asset to the University.
+66.7%
50%
+ / -
-33.3%
3.
I want to work in your office because i know that your company are good and i can help your company to grow and to learn more skills and knowledge. and i like the company vision for the clients to help them in their needs. and I think your company needed me.
+66.7%
50%
+ / -
-33.3%
4.
I want to work for this office to learn more knowlegde and skills and help to grow your company.
+66.7%
50%
+ / -
-33.3%
5.
Because i know that your office are good and i can help to grow your company..
+50%
33%
+ / -
-25%
9. Tell me about yourself?
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-60%
Top Answer
My name is doris ,39 years of Age Married with 3 Children finished my matric in 1993 and completed my COMPUTER CAREER IN 1994
+63.2%
61%
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-57.9%
Second Best
I have 6 years experience in administration
+61.5%
58%
+ / -
-53.8%
3.
I have 12 years experience
+57.1%
54%
+ / -
-50%
4.
Im christine, 25 years old, single, im living now at new salata with my sister and her family, i want a new change in my life right now and i like to do sports, especially swimming and badminton and i spend my free time with my family.
+55.6%
50%
+ / -
-44.4%
5.
My name is karen murphy I'm a honest, have good organisational skills, in my previous positon I worked as a switchboard operator my main priority keeping clients happy with fast and accurate service. Within a year I was offered a high position within the company I'm hardworking and a fast learner.
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45%
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-41.7%
6.
I am organizer and a multi-tasker with 2 children.
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0%
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-0%
10. How do you keep motivated?
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-60%
Top Answer
Being positive, organised, professional
+75%
67%
+ / -
-50%
Second Best
I keep motivated by rotating within the sections and learn more and keep on asking questions if i dont understant
+66.7%
50%
+ / -
-33.3%
3.
Know that I am doing a good deed and keep focus to my work. I keep myself busy so that I won't get bored and get unmotivated.
+66.7%
50%
+ / -
-33.3%
4.
Working with different kinds of level of people eg senior maanger.
+66.7%
50%
+ / -
-33.3%
5.
Involving myself and learning different thing which gives knowledge and growth to your skills.
+66.7%
50%
+ / -
-33.3%
6.
Future of my children.
+50%
33%
+ / -
-25%
7.
Want to feel important in my job, do a good job for my employer. This is very important for me, to see a purpose in my job. It naturally motivates me to work hard and try to become better every day.
+50%
33%
+ / -
-25%
8.
I feel motivated when somebody told me with constant and honest feedback in higher authority towards my work so that i can improve the areas of responsibility of my work area.
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0%
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-0%
11. Why did you leave your last job?
+64.4%
-55.6%
Best Answer
Financial problems.
+66.7%
50%
+ / -
-33.3%
12. Tell me about a time when you missed some important details about a report, what happened?
+65%
-55%
13. You have been asked to set up a meeting, quickly go over the steps you take to make this meeting happen?
+68%
-52%
Best Answer
Please help
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60%
+ / -
-50%
14. Have you ever coordinated an event? How did it go?
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-46.7%
Top Answer
Yes, I did. Participation was great. I provided programs, food, entertainment, and speakers. It was a success.
+66.7%
60%
+ / -
-50%
Second Best
Yes, I have. Participation was a success.
+60%
50%
+ / -
-40%
3.
Yes, I coordinated an event, workshop for home providers. It was a success. I called all home providers. Each participant arrived and asked question.
+60%
50%
+ / -
-40%
4.
Yes, I coordinated a workshop for home providders. I called each participant and informed them of the event and time of the workshop. It was a success. All participants were came to the meeting and asked necessary questions.
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50%
+ / -
-40%
5.
As a clerk in er, will doing a unit meeting. before that you'll prefer a agenda from your manager and you will inform all the staff about it.
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50%
+ / -
-40%
6.
Yes.. it went well.. i provided invitations and do follow-ups
+50%
43%
+ / -
-37.5%
7.
Yes, just a few months ago I coordinated a fundraiser for Bount Farms. A local organic farm that gives to local families in need. It went very smoothly and I am excited about organizing it again for next year.
+100%
0%
+ / -
-0%
15. Tell me a time when you had to handle something drastic, but no one was around, how did you do it?
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-40%
Best Answer
I will see which part I can solve immediately first and urgently to keep contact the person.
+66.7%
60%
+ / -
-50%
2.
First I identified the problem and the possible solutions to take. Then I looked at which solution would produce the best repsonse.
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0%
+ / -
-0%
16. Give me an example of when you procrastinated and it led to a very difficult situation? Whether requiring you more work in the end or turned a report into a disaster?
+70%
-50%
17. Describe a bad customer service experience you have had in the past and how you handled it?
+62.2%
-53.3%
Best Answer
I socialise with positive group of peaple.even if im down i believed the advices would bring me up.
+75%
67%
+ / -
-50%
2.
Disorganized
+66.7%
50%
+ / -
-33.3%
3.
I have had customers get very upset with me. I try to calm them, and do everything I can to help. If it is out of my control, I call in the managers.
+66.7%
50%
+ / -
-33.3%
4.
i was phone to the bank regarding my phone insurance coverage plan but they are not giving me right feedback
+42.9%
33%
+ / -
-28.6%
18. Tell me about the most difficult supervisor you have ever worked with, and how you went about working with him or her?
+64%
-48%
19. Tell me about a time when you had not done a task correctly because you were not trained propperly?
+64%
-48%
20. Can you multi-task? What experiences have you done that represent to me how well you multi-task?
+60%
-51.1%
21. What signs of trust have you demonstrated in the past while working?
+64%
-48%
22. Walk me through a typical day for you at your last office.
+66.7%
-40%
Best Answer
1. Write down a list of persons attending the meeting, gather together their contact information.2. Find a date and time in the calendar that works well for the meeting.3. Send out a notification of meeting time and date.
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0%
+ / -
-0%
23. How proficient are you with Microsoft Excel?
+53.3%
-40%
Best Answer
sadsa
+55.6%
50%
+ / -
-44.4%
2.
I am fairly proficient, I know more than most because I am a mass communications major so I am required to work with softwares of all types.
+45.5%
40%
+ / -
-36.4%
3.
Excellent.
+41.7%
36%
+ / -
-33.3%
4.
I work with computers very well.
+100%
0%
+ / -
-0%
24. What is your ideal company?
+100%
-20%
Best Answer
A company in which I could expand my capabilities , feel respected & of course be well-paid,
+80%
75%
+ / -
-60%
2.
My ideal company would be somewhere I felt comfortable, part of a team, and could grow as a person and advance in the company.
+75%
67%
+ / -
-50%
25. How well would you say you supervise people?
+100%
-20%
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Secretary

A secretary is a person whose work consists of maintaining files, operating telephones, typing letters and other clerical functions. These functions may be entirely carried out to assist one other employee or may be for the benefit of more than one such. In other situations a secretary is an officer of a society or organization who deals with correspondence, admits new members and organizes official meetings and events.

Source: http://en.wikipedia.org/wiki/Secretary