QUESTION 1 OF 30
How would you deal with an escalating patient?
As a Psychiatric Technician, you know the most important thing to do is to remain calm. Let the interviewer know that you would call in for reinforcements just in case you needed assistance. Walk the interviewer through a scenario and how you would handle it. Tell the interviewer that you would use the patient's name, speak softer than normal, remain calm and request a calm provider to join you.
"Whenever dealing with a potentially"‹ disruptive patient I'm always sure to have one of my coworkers on standby as well as treat the patient with the door open. Situations can escalate quickly so I can respond quickly if needed."
