QUESTION 13 OF 20

Have you ever experienced conflict with a co-worker? How did you resolve the situation?

Give the hiring manager an example of a time that you experienced conflict with a co-worker. What was the resolution, and how did you get there? Be careful to not become negative or speak poorly of anyone.

"Last month I had a conflict with a co-worker who was not abiding by the company's safety regulations. I brought it up and this particular individual became very defensive. I walked away from the situation and the next day, he apologized for overreacting. He committed to put safety first, which was great."

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Anonymous Answer

I can honestly say I have never had any conflict with a fellow worker.

Amanda's Feedback

Conflict is just part of working with others and if you haven't experienced it yet, you will eventually - even if you're easy to get along with! Because this is a situational question, you can answer it with an example even if you haven't dealt with conflict at work yet. Consider talking briefly about a conflict that you resolved with a classmate, teammate, or family member instead. Relate the skills or strategies you used to understand and resolve the issue such as clear communication and active listening to understand an opposing view. Make sure to emphasize the resolution rather than the conflict itself. You can also explain the lessons you learned from the experience.

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Have you ever experienced conflict with a co-worker? How did you resolve the situation?

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