Practice these Dental Assistant interview questions, to help you prepare for your upcoming interview!
Practice these Dental Assistant interview questions, to help you prepare for your upcoming interview!
1. What is your most valuable attribute you will bring to our office?
The ability to multi-task and work as team with the dentist and the other emplyees.
Honesty,excellent communication skills multitasking and hardworking.
Optimism. It's always important to stay optimistic during situations. Also, the ability to learn and apply it.
My most valuable attribute i would bring to your office is my ability to work under pressure, My positive attitude, and my loveing since of humor.
My positive vibes.Trust of patient in dentist,i will build that.
2. What procedure do you use to sterilize dental equipment?
Clean the instruments or rinse them off, then put them in a ultrasonic and then package and then put them in an autoclave.
Transport, clean and sterlize.
Ultrasonic or disinfectate.
Transport the item, clean, package sterlize.
3. How long do you see yourself at this office if hired?
I like stability. I dont want to move from one place to another, I want long term
for a long time if possible
I see myself for a long long time coz i have a great respect for this palce and being the most sofisticated and advanced health industry i cna grow orfessionally over here than anywhere else.
in the bathroom mirror :)
As long as we r both beneficial and contribute to each others growth .i need to grow professionally at the same time for the benefit of the company.
4. What made you decide to be a dental assistant?
I always wanted to do something in the medical field and I tried dental assisting and I learned that I loved it , how important it is to keep up with your teeth.
I wanted to be able to have a career that involved making a positive difference in a patients health.
Doing something to help others feel better about themselves.
I love interacting with people and I think your smile says a lot about a person, and I want to be a part of helping them have good oral health.
Well I love to see people happy and confident about their smile. Anything they need or want, I will try my best to fix it.
5. What was your best experience thus far as a dental assistant?
list the qualities that you feel describe a dental professional ?
I've had many great experiences thus far. My two best experiences would be any time I see a patient leave happy and promising a return. Also, when I perform a procedure to the best of my ability keeping the dr impressed with my work.
When the dentist i worked with had enough trust on me and let me put the sutures on a patient.
Been learning alot out of it.
Being able to be detailed in my help to the dentist, being able to cover for someone when things don't go according to plan.
6. Do you enjoy working with other people?
I do, I am a very friendly person. I always strive to provide all my customers with excellent customer service.
Yes very much so . I love assisting people in all aspect of life.
Yes. Very much. They always said that I have this friendly soul. My personality is a great advantage in working with other people.
Yes, I love working with others because it makes the job worth going to.
Yes, it is a good effective way in carrying out procedures.
7. What dental knowledge do you possess? How did you come about this knowledge?
I posess quite basic knowledge. I am positive that through the relevant experience I shall be able to absorb even more!
I gained all the necessary knowledge while attending dental school for 18mo.
Dental assisting college.
by putting effort in school
I know a lot about dental assistant, I have read up about this as it is a future career I would like to go in to.
8. What are three key traits a dental assistant needs to have?
well organized, communication skills, multi-tasker
Communication skill, well organized,team player.
Patients, knowledge and speed.
Communications skilss , well organized and a team playerr.
Knowledgeable, team player, well organized.
9. Are you CPR Certified? If not, why? And do you plan on getting your certification?
Yes I am.. I have my ASHI certification and will expire after 2 years.
No I am not but I will plan on getting CPR after I finish my dental nurse exams.
Yes, during my time at school they had a class where we all became cpr certified.
I have been involved in the cpr training couses from day 1 on a yearly a basis and have aed training too, I would like to carry on with this as it is also a requirement for our cpd.
I am CPR certified. I renew my certification every year.
10. How would you rate your listening skills?
I am a detailed and attentive person and rate them above average.
I always make sure that I listened carefully and make sure that I understand everything. I would rate my listening skills above average.
Tell us about yourself?
I'd say 10.
11. Tell me about your last experience working with a dentist? How did you two get along?
This will be my first job sents graduating.
We had a great relationship chair side, I always had things ready before during or immediately when the pt walks in af, I learned alot and gained experience.
I learn a lot from him. i also gain a lot of experience..and we got along great he is really understandable..
The last time I worked with a dentist is when I was in school. He made me nervious just cause he was kind of pushy and tried to confuse everyone a little bit, but other than that we got along well. He was a very funny man and told me how good I did when helping out.
it was good. we got along terribly.
12. Are you CPR certified?
no but i would like to be
Why a Dental Assistant?
Yes, i am
No, not yet. I just got back from holidays and would really like to sign up for the course. I took the course through school and found it a great skill to have, because you never know what could happen and if you are there you may be able to help.
13. What experiences do you have in a medical office?
I just have my externship experience in a medical office.
Working in the health care, having a customer service experience helps a lot.
I don't have a lot of experience within the medical office but what i can assure you is that i am willing to learn what it takes to improve the hands on training that i have received during school.
Just training that i got while on my exsternship.
14. If a patient complains I didn't properly care for them during the last appointment, how will you react?
I would listen to the pt and then thank them for bringing to my attention and apologize that they feel this way and let the pt know I will fix the problem to make them feel more comfortable.
Apologize and ask them how/what I can do to do things better for them.
Apologise, and prepare a complaint form and ensure them that it will not happen again, my job is to make that they have a positive experience.
I prepare a complaint form, I would do all I could to know what it was that make the patient unsatisfied and I do my best to fix the problem before the next visit.
Apoligize and ensure them that it wont happen again my job is to make sure they have a positive experience.
15. Where did you learn basic skills dealing with patients?
I learned basic skills dealing with patients hands on at Smokey Point Institute of Dental Assisting.
I learned my basic skills when I was learning how to be an assistant at college. We had a mock clinic before the school year ended and patients from the city came and we interacted with them and did procedures with them.
at my mom and school
I never actually dealt with a patient but learning from taking care of kids it comes naturally
At my college
16. Have you ever not worked well with others?
I like team work ,that make me work easier.
Not been a single incident always try to get along yes sometimes its hard some people r bossy at sich times i need to tell them to maintain the space and lines at times u do not like peoples ways we have to avid tehm for taleeling but be a balance peron and h=get along thats what best for the compamt.
No, I've always worked well with others. When someone ask me to help them out or get them something, I'm usually the first to help. I don't like to just stand there and watch other people work when I'm capable to help out.
No, there will always be times when people will step on each other's toes. If it becomes a problem it should be addressed professionally and politely. After talking it out and reaching a solution it should be forgiven and forgotten.
17. Tell me some techniques you employ to keep an office organized?
Keeping a uplifting and positive attitude and use the teamwork technique. Always making sure everything is stocked and sterilized to make the day run smoothly.
Keeping a notebook, making sure that I write down messages from patients, the dates and times that they called. Keeping separate folders for each patient according to their needs.
Keeping organizational skills and be s team player.
Making sure that everyone is on the same page with how things are supposed to run.
I would try to keep an office organized by keeping a positvie and clean environment. I would always to to keep an in order steady work pace goin.
18. What is your least favorite type of patient?
There is no such thing as favorite patient since we should treat them as equal as it is our responsibility to help them with their treatment case and not to judge them personally.
I had no favourite, I treat all the patients equally.
i dont have no favorites i treat everybody the same
Well being a denatl assiatnt i kno there are diffrent type of people with diffrent personalities. i learned my job is to work with my patient and focus on there health and comfort. and try to treat all my patients with respect and care.
I dont have a least favorite patient. If you listen, and give each patient your undivided attention they should be happy with our service, and be most cooperative. if they shouldnt be cooperative then i just stay calm and be the best at my job.
19. What is more important to you, money or work?
They are both got the same importance, but in order to get money you need to work.
Work, most definitely. I love the feeling of accomplishment after a long working day.
I think they both are important, but in order to make money you must work.
well both but without work i wouldn't get money so work its more important to me
I believe the most important is work because at the end of the day I will be able to make my patients happy and thats what I want when I come to work is making my patients happy with there dental appointment.
20. Where do you see your career in five years?
I see myself as a confident lead assistant. One that is often requested by patients due to my efficiency and ability to calm and educate patients.
I see myself in the dentistry field, very experienced with a lot of knowledge about all areas of dentistry.
I see myself happily working as your lead dental asst., learning something new everyday and loving every part of my job. What makes this a great career is the fact that there is always a new product, a new medicine, or new regulations and I'm looking forward to it.
I will myself as a lead assistant in the coming 5 years.I will keep on learning new things and grow with my experience.
As a successful DA hopefully going toward EFDA
21. What experience do you have?
I have much experience in exposing radiographs and filling out claim forms. I am knowledgable in sterilization of dental instruments also operatories.
I have 20 years as a dental assistant with experience in various areas of dentistry.
I have experience in four-handed dentistry,Knowledge and experience in chair side assisting, traing in all specialties and instrument tray set up,sterilization and preparation of all dental instruments
I worked for Dental Dreams for 1 year.
22. What do you think you will dislike most about being a dental assistant?
I try to use my skills and knowledge to overcome the difficulties that I encounter.
I honestly do not believe I will dislike any part of being a dental assistant. I love team work,people, and working hard.
nothing pretty much because this is what i want to do and don't see it as a job it's something fun for me
To be perfectly honest, the mother's who stand behind the assistant while she's trying to polish their child's teeth
Dealing with hard headed patient and patient who doesn't know how to listen and follow instruction carefully.
23. What roles of leadership have you performed in your career so far?
They comfort the patient through emotional and anxiety.
Honesty,trustworthy,inner strength ,team work.cooperation
I take leadership by being coorperative, helpfull, and playing my part as far as team work.
I was a route manager for a year at molly maid and i also have been a team trainer currently. I internshiped at a hotel under the direction of the general manger.
I have been in managment and i have also been a trainer.
24. Do you pay attention to detail? Give me an example of a time when you caught yourself nitpicking something?
Yes I am very detail oriented. Like, when i was working within a previouse job i was always told to keep my are clean. So what I would do was wipe down all cabinets with disinfectant make sure everything was in order,make sure all instruments were autoclaved and put in its original spot. I would also make sure the oplatory was set properly making sure their was nothing missing or out of order. Overall making sure the setting was perfect.
It's very important to be precise as a dental assistant. Every little thing down to tooth surfaces and shade can mean a great deal.
Yes i'm very detail oriented. Especially for cleaning and discinfectin.
Being a dental assistant it is very important to have attention to detail. I wouldn't call it nitpicking but rather being professional.
I always pay attention to detail. When i would open the store at culvers i always made sure that every nook and cranny was done correctly. I dont skip steps.
25. In the past, how have you calmed down upset patients?
With a calm voice and tell the pt I know why they are uncomfortable and that everything is under control and the procedure is going just fine and that they are doing great.
I have listened to them carefully and reassured them about the situation .
By ensuring and giving them information about the procedure to relieved their anxiety and doubt.
Walk the patient through the procedure, wait until they are ready.
I apologize and let the patient know the situation at hand.
26. Give me an example of a tough patient you had to deal with?
I wouldn't say that I have had a "tough patient". I would say however I have had several circumstances in which I had to use my skills and training to figure out the needs of each patient and do my best to meet their needs to make the appointment run as smoothly as possible. That sometimes can be tough, but it is one of the challenges I enjoy most in this field, making the dental experience as pleasant as possible for the patient.
Once when I was practicing with a patient, I was giving her an impression and she had a real bad reflex, she had started to throw up so I hurried to get her to the trash can and kept my fingers in her mouth the whole time to make sure she could breath and I could keep my impression.
We see several special needs patients at my previous job, but they are so sweet so it is worth it.
Someone that would sit still in the chair.
There was a young child that kept flailing his arms even under nitrous gas, and he wouldn't listen.
27. Have you shadowed a dentist's office before?
Yes to check what it is like been in dental clinic.
Yes, For my co-op in school. Anytime I wasnt assisting, I was in the room watching, trying to soak it all in.
Yes i have externed in a high paced patient oriented evniornment, which allowed me to fully apply all my skills.
I have never shadowed a dentist office before.
Ive shadowed a dentists office when i attended my extern at Baylor Colledge of Dentistry. Mainly so that i could try to soak up any Information that i could.
28. How do you handle stress?
I prioritize and organize my work. Emergencies come first. If we are well-organized then we can handle the stress.
I calmly assess the situation and deal with situations as they come along.
I handle my stress very well. I defiantly do not show it in a work environment because then it might stress other co workers. I simply go for walks or mediate.
I handle stress very well, i always remain calm and try my hardest to solve whatever the problem is.
I handle stress very well. The medical field can be a bit stressful but as long as you stay calm and focus your job wont be as stressful
29. Are you an outgoing individual?
I see myself as an outgoing individual. I am very good at meshing with different types of ppl. But I also think its very important not to bring your personal life into work life. At work i am outgoing in a professional manner.
Definitely i respect and beelive in all people no mattre what background or ehinicity they belong toand love to know difffernt cultures and traditions have agood healthy talk.
Yes to a point. I am not overly bubbly but I am friendly and happy to people I see.
Yes, I like to go out and meet new people on a day to day basis.
I am an outgoing individual i like to keep buisy it makes the flow of the day go by easier.
30. What will you contribute to this office?
Team work and motivation.
Good teamwork and motivated to sucessed in everything i do.
I will contribute the feeling of being energetic, alive, and enthusiastic.
I will give my best into making it a better enviornment.
I belive and have been tolld that i would be a great contribute to any office.I add a positive vibe to the officeI love to work with people and keep things runnign smoothI am a great team playeri learn fastI work hardalwas on time.
31. How would you rate your professional skills?
I would rate them an 8 but im always eger to learn new things.
I would say my professional skills are above average.
I would rate my Proffessional skills as an eight because their is always something new that im willing to learn..
I can't really rate them because I havennt had much experience but with my practicums they have very postive remacts about my professional skills.
I would rate my professional skills as above average.
32. What is your favorite type of patient?
Every patient because they each bring their own uniqueness into the office and offer new personalities and I enjoy the variety of personality.
I don't have a favorite type of patient as I treat all of my patients equally. But one day I would love to work in a pediatric office because it is so important to implement good dental habits at a young age and I love being a part of helping a child learn about oral health and teaching them skills to achieve it.
Honestly my favorite type of patient would be the kind that doesn't bite :)
My favourite tupr of pt is patient that come to visit the dentist on a regular basis because it is very nice and easy short app as patient keeps oral heath very healthy.
I dont have any dislikes when it comes to my patients i love them all the same.
33. What does team work mean to you?
Team work to me means everyone in the dentist office pulling together to reach goals, everyone has a responsibility that they take very seriously and everyone is more than willing to do their part, and also to take on another responsibility and help out their co workers.
It is helping each other and working towards the same goal.
Teamwork, for me, plays a big role in whatever I do. Working together to produce great results gives a great positive outlook to clients who come in and it makes them feel comfortable
its mean being there for one another and respecting eachother
It means helping one another and working towards the same goal.
34. If a patient complains parking is too tough, how will you react?
ask them if they would like to make their apt at a different time or have someone drop them off.
I would say sorry for the inconvenience and let them know that were working on a better strategy.
i would yell them shut your mouth you f n cry baby
i would say i am sorry for the inconvience that usually if you get here a little earlier there wuold be parking spots
tell me abnout your self
35. How many years or months experience do you have dealing with patients?
Almost 5 years of experience.I like to work with the patients.I am happy when my patients are satisfied with my job.
In the dental field 2months, as manager for housekeeping in a nursing home 4yrs.
10 years experience.
I have worked with people for forever in customer service. Never in the medical world.
I don't have years of experience dealing with patients but what i do have 220 hours of extership from Baylor Colledge of Dentistry and 18 months of experience working within a hands on training environment dealing with students/patients.
36. Tell me about yourself.
I am Kinjal 25 years old. I completed my dental assisting from fanshawe college. I speak english, hindi, gujarati. I am self motivated, multi-tasker who enjoy working in a team.
I am 19 years old, I am an out going person who likes to help others. I appreciate work, and consider every opportunity a blessing.
rmy name is stephanie rosales im 17 years old. I wanna become a hygientist i am a really hardworking woman really mature and,nice
I have a certain level of maturity brought by working through life experiences. Empathy and interest in people balanced with a respect for order and procedure motivate me in the workplace. I have a great deal of experience working with challenging clients, mediating acceptable resolutions while working for the Telephone Company. Not all clients were challenging, I preferred to take the time to listen and explain step by step our response.
I love working with people , I enjoy having the opportunity to be part of a team which educates the public on there homecare and help them better their smiles.
37. Tell me a little bit about yourself?
I am confident hard working I work well as a tem player but also just as good as an indivual.I have very little knowledge in or experience in the dental industry but I have great intentions to take the position and gain experience tothe best of my ability.
I have knowledge of dental procedures, dental instruments and I have the capabilities to adapt to new surroundings. I am competent in operating radiographic machine; an ability to mount x-rays accurately. I provide patient with intraoral health instructions to promote dental care and I assist in managing medical emergencies. I also have thorough knowledge of preparing supplies for making restorations and impressions.
Within the dentistry field, I have very little experience or knowledge, but I have great intentions to take the position and gain experience to the best of my ability.
I completed my Bachelor degree in Dentistry from India and practiced dentistry for 3 years. At present I am pursing Certificate 3 in dental assisting from TAFE
I am a recent graduate of Anthem College, where I received a diploma in Dental Assisting. While there, my commitment to my career was recognized when I earned awards for Academic Excellence and perfect attendance. My strengths include chairside assisting, dental x-rays, and appointment scheduling. I also participated in externship which allowed me to apply my skills in a very high volume, service- oriented environment.
38. If a patient complains they had to wait too long to see the doctor, what will you do the next time they visit?
If the patient bring up that they had to wait to long! I would appologize and explain to them the docter does the best they can to stay on time sorry for the inconvieence.
I'll give patients an advice to book an appointment earlier in the morning, then they would not wait so long.
I would make sure the next time they will not have to wait they will be seen right away
I would make sure they get seen on time for there next visit.
I will make sure that I assure them the doctor would be with them shortly. Explain them why there appointment is running late.
39. Tell me about a time when you handled multiple tasks at once?
When I had interned at a dental office in Vista, California i Had to multitask everyday. When you are learning that is not always easy, but that is how you learn and grow. I enjoy multitasking, it means im busy, and i like keeping busy.
i had never worked before
i only did one thing at a time
I think any time you are assiting the dentist, you are mult-tasking!
I am assinting a root canal patient and a newly hired assistnat could find some extractions tools so i help her in the set up and printing the post op instructions ,in the mean time the phone is ringing and i see the fron desk person is busy with another customer so i answered the call and booked and appointment he i mad ethe supply list.
40. Do you speak any other languages?
yes english and spanish
No only english.
ispeak fluently in bengali apart from english
I am bi-lingual I speak english fluently (speak, read, and write) and I speak portuguese fluently (speak, read, and write)
41. How does this position, affect your career plans?
It will help me in progressing in my career and the experience that will be valuable.
It will give me the stability I need as I do like to move from place to place.
Its perfect for my career plans as it would help me pursue it when I go onto further education.
It would help me famitliarize with the work culture of the dental clinics in the united states. I view this as the first step in coming back to a career a dentistry.
This made me realize that I could fit in any job or career with proper trainings, seminars and that I am not afraid to any changes because I am flexible and an easy learner and I will be happy to accept any areas in Medical field.