MockQuestions.com Logo MockQuestions MockQuestions.com Logo MockQuestions MockQuestions.com Logo MockQuestions
Home
Career Interview Questions
Interview Topics
Upgrade
Login
Close
Top 30 Dental Assistant Interview Questions
Question 1 of 30
What made you decide to be a dental assistant?
  Professional Answer
Want to see the answer?
Upgrade
List of Dental Assistant Interview Questions
  1. What made you decide to be a dental assistant?
  2. What procedure do you use to sterilize dental equipment?
  3. What is your most valuable attribute you will bring to our office?
  4. What are your salary expectations?
  5. How would you rate your listening skills?
  6. What was your best experience thus far as a dental assistant?
  7. Tell me about your last experience working with a dentist? How did you two get along?
  8. What are three key traits a dental assistant needs to have?
  9. Where did you learn basic skills dealing with patients?
  10. Have you ever not worked well with others?
  11. Are you CPR certified?
  12. What experience do you have?
  13. What is more important to you, money or work?
  14. What is your least favorite type of patient?
  15. If a patient complains I didn't properly care for them during the last appointment, how will you react?
  16. Where do you see your career in five years?
  17. Tell me some techniques you use to keep an office organized?
  18. Do you pay attention to detail?
  19. Tell me about a time when you handled multiple tasks at once?
  20. What will you contribute to this office?
  21. How many years or months experience do you have dealing with patients?
  22. Do you speak any other languages?
  23. What roles of leadership have you performed in your career so far?
  24. Tell me about yourself.
  25. How do you handle stress?
  26. What does teamwork mean to you?
  27. Have you shadowed a dentist's office before?
  28. What is your favorite type of patient?
  29. If a patient complains they had to wait too long to see the doctor, what will you do?
  30. If a patient complains parking is too tough, how will you react?
Author:
Contributing Author
Heather Douglass
HR Specialist/Recruiter
Dental Assistant Information
May 14th, 2017

Dental Assistants assist the dentist to provide more efficient dental treatment. Dental Assistants perform many tasks, ranging from providing patient care and taking x rays to recordkeeping and scheduling appointments. Your duties vary by state and by the dentists’ offices where you work. A few duties you may have as a Dental Assistants is to prep the patient for treament, sterilize instruments, pass instruments during the procedure, hold a suction device during a procedure, exposing dental radiographs, take impressions and fabricate provisional crowns. You serve as the Dentists extra set of hands so the Dentist can focus more time on the procedure.

As a Dental Assistant you are detail oriented. You follow specific rules and protocols, such as infection control procedures when helping dentists treat patients. Dental assistants must be good at working with their hands. You generally work in tight quarters on a small part of the body, using very precise tools and instruments. As a Dental Assistant you must work closely with dentists and patients. Sometimes, patients are in extreme pain and mental stress, so the assistant should be sensitive to their emotions. Dental assistants should be able to listen to patients and other healthcare workers. You follow directions from a dentist or dental hygienist, so they can help treat patients and do tasks, such as taking an x ray. As a Dental Assistant have excellent organizational skills. Keeping the correct tools in place for a dentist or dental hygienist to use when treating a patient is very important during the procedure.

To prepare for your interview we recommend you bring a letter of recommendation from the dentist you work for. Having a colleague speak highly of you and recommend you will help during the interview. If you are licensed, registered, or certified bring a copy of the documentation. If you are certified to perform expanded duties such as coronal polishing be sure to mention this during your interview- this could make you stand apart from the rest of the candidates.
Dental Assistant User Submitted Interview Answers
Question 1 of 30
What made you decide to be a dental assistant?
User Submitted Interview Answers
1.
I really enjoy helping tech patients about good oral hygiene.
2.
I decided to become a dental assistant because I've always had a fascination with teeth, I I figure this would be a good stepping stone to working with them.
3.
I started working in a Dental Laboratory and one of the dentists offered me a position AZ dental assistant in his officeto me.
4.
I've always had curiosity of everything when my mom used to take me to the dentist . I think its something different that not alot of people get interest in.
5.
Growing up, I never really saw passion in anything. I loved reading, drawing, but I was pretty much your typical "good at everything" person who studied well. My brother had a stroke early which was the turning point in my life. It made me realize that I wanted a job that would help others, but I just didnt know what. My friend told me one day about her friend that was in the dental field and about how much she loved her job and how amazing the opportunities she got in the field were. This got me interested and made me start researching into it. I realized that this field is a wonderful fit for me as I loved making a person smile and making their day feel better. At the same time, the job description is something I am very good at. I love assisting someone and feeling that my contribution will make a big difference. I always go above and beyond what is asked to make sure that I respond one step ahead of time before asked in all things I do and I always try my best to work fast and efficiently.
Question 2 of 30
What procedure do you use to sterilize dental equipment?
User Submitted Interview Answers
1.
I first wash the instruments with soap and a brush, then place them in the ultrasonic, dry them in the heater, then bag and place them in the sterilizer.
2.
At first scrubbing equipment, wipe instrument and pack them, then ultra sonic bath last send them autoclave. After that scan the bar code and keep them the right place.
3.
Rinse, place in the shacker, bag, autoclave.
4.
Ultrasonic cleaning and steam sterilization.
5.
Cold sterile in an autoclave.
Question 3 of 30
What is your most valuable attribute you will bring to our office?
User Submitted Interview Answers
1.
Efficiently and willingness to learn.
2.
My most valuable attribute would be dedication and loyalty to an employer who treats me with respect in a professional manner.
3.
Working as part of a team.
4.
My most valuable attribute is that I am easy to work with and get alone with.
5.
I'm an extremely hard worker and very friendly.
Question 4 of 30
What are your salary expectations?
User Submitted Interview Answers
1.
I attended a nine month dental course.
2.
I am a dentist in my country.
3.
I feel I have an above average amount of dental knowledge... It started with dentl assisting school and then after I worked for a fabulous dentist whom was alwasy giving background info on dental related things. From there I have alwasy been inquisitibe and asked questions cause I want to know the answer to it. it helps me understand and in returen I am able to communicate with patients also.
4.
Sound, ive almost completed half of the certificate 3 in dental assisting.
5.
I dental knowledge is radiology, infection control, and chairside assistant. I obtain this knowledge through my instructors at Miller Motte Technical College.
Question 5 of 30
How would you rate your listening skills?
User Submitted Interview Answers
1.
On a scale from 1- 10, I would rate my listening skills an 8. I would ask whomever is speaking to me is it okay if they can repeat their statement.
2.
With 10 being the highest a 10
3.
Very good! About a 9 I love to listen!
4.
I would say there quite proficient.
5.
Very high. I always pay attention to detail.
Question 6 of 30
What was your best experience thus far as a dental assistant?
User Submitted Interview Answers
1.
Seeing patients that come into the practice who are not happy about there dental health, and our team being able to make suggestions so they can improve their oral health.
2.
I just graduated from college and this will be my first experience working at a dental office.
3.
Getting to learn so much about the teeth and how to take good care of them.
4.
My best experience was watching the faces of the patient when they got their braces taken off after such a long time. And they can't stop smiling.
5.
Hands on experience and interaction with patients and also learning new things everyday.
Question 7 of 30
Tell me about your last experience working with a dentist? How did you two get along?
User Submitted Interview Answers
1.
I have not worked with a dentist yet.
2.
There was more than one doctor and for the most part it was easy to communicate.
3.
I always try to fit in my jobs, being friendly, with sense of humor, and hard worker,
4.
I believe the last Doctor I worked for was amazing. We got along very well. I had his procedures memorized and knew what he wanted and needed before the next step.
5.
We got along great and worked very well and efficiently together.
Question 8 of 30
What are three key traits a dental assistant needs to have?
User Submitted Interview Answers
1.
Honest communication, sense of humor, a desire to serve others.
2.
Friendly Detailed oriented Listening skills.
3.
Professionalism at all times. Caution when handling instruments and sterilizing instruments post a procedure Kindness and passion for your position and being respectful to your co workers.
4.
Compassion, organization, problem solving.
5.
To be personable, To have the appropriate skills needed and pleasant to work with.
Question 9 of 30
Where did you learn basic skills dealing with patients?
User Submitted Interview Answers
1.
From the dental assistanting class.
2.
In my practice, also studied online information. I was trained by a co worker who was also a dental assistant.
3.
I have a lot of experience with customer service and dealing with others personally. I would like to think I am a people person.
4.
Courses I have taken throughout the years.
5.
I have learned from watching the more experienced staff members around me. Learning what the dentist would say.
Question 10 of 30
Have you ever not worked well with others?
User Submitted Interview Answers
1.
No. I always get along with everyone.
2.
No, I try my best to get along with others to make work less stressful.
3.
No really, I am very laid back and easygoing.
4.
Yes, when other team members slack off and make my job harder than it needs to be.
5.
No I do not recall a time where working with others was an issue.
Question 11 of 30
Are you CPR certified?
User Submitted Interview Answers
1.
No because none of my jobs in the past I've required me to be.
2.
Yes but I need to update it.
3.
No. But I have always wanted to be because I've babysat my whole life, and I've always thought of doing it to make the parents more comfortable.
4.
Not at this time but could easily get recertified.
5.
Yes, while in Dental Assisting school I was certified though HeartQuest LLC.
Question 12 of 30
What experience do you have?
User Submitted Interview Answers
1.
300 chair side assisting.
2.
I have 120 hrs and the willingness to learn.
3.
I have worked in a couple of dental offices and I can do chair side and front office as well as some lab work.
4.
I have experiecnce working with a wide range of people.
5.
I have 6 months experience as dental reception and so far 3 months of dental assisting.
Question 13 of 30
What is more important to you, money or work?
User Submitted Interview Answers
1.
I would say they are equivalent important because without work there is no money. So with that being said I give my 100% to earn my money by working hard at work.
2.
Work is more important to me, because I feel that if you are working you have a better chance of being successful rather than relying on money all your life.
3.
I believe that money is important but it is only one piece of the package. It is important for me to enjoy what I am doing, to fit into the company, and feel that I am doing a genuine contribution.
4.
The patients are what are important they should always feel comfortable and satisfied with the work that is being done and also help the to maintain a healthy mouth.
5.
Both. I need work to have something to do and also to bput food on the table and I need money to buy the things I need in life like petrol.
Question 14 of 30
What is your least favorite type of patient?
User Submitted Interview Answers
1.
None, I see all my patients equally.
2.
I don't consider having a least favorite type of patient, everyone is different and you have to work with anyone even if they give you a hard time.
3.
My least favorite type of patient are kids because they can't sustain the pain like an adult.
4.
I am not sure what you mean by this can you elaborate.
5.
I do not have a least favorite I believe in treating patients just as I would anyone else.
Question 15 of 30
If a patient complains I didn't properly care for them during the last appointment, how will you react?
User Submitted Interview Answers
1.
Depending on how angry they were, I may have to take them into a private consulting room and listen to their problem. I would apologise and reassure that the next time if they preferred, they could have someone else to assist or if my apology was enough, I would ensure that I ould care for them a whole lot more next time.
2.
I would ask the patient why they felt that way. Then assure them that you had done everything need to help them. Then ask the patient what I can do to make their experience at our office better.
3.
I would ask what are the concerns the patient is having and I would ask if there was anything I can do for them and reassure them that I am taking a the necessary steps to treat them the best way I can.
4.
I give a sincere apology and try to give a better care in their next appointment.
5.
Ask questions to discover why they feel that way.
Question 16 of 30
Where do you see your career in five years?
User Submitted Interview Answers
1.
I see myself as a successful registered dental assistant working with a team of dental professionals who share my strong passion for the dental field.
2.
I see myself as an assistant and dental instructor.
3.
I see myself trying to advance my career in dentistry.
4.
In 5 years I am comfortable assisting the doctor just like any other day... I do see monetary improvments in 5 years cause I know I can benefit the office in 5 years, sometimes I think I would like to be an office manager and help work hand in hand with the doctor to better the practice on another level, but I enjoy the assisting side of it so much it would be a change I would really have to think about.
5.
Above and beyond any other career, the dental health career has flourished in the past years and seems to be one of the leading careers in the health field.
Question 17 of 30
Tell me some techniques you use to keep an office organized?
User Submitted Interview Answers
1.
I was in charge of inventory and ordering and keeping a budget for all supplies.. I was able to create a pattern of when items were needed so it was something that was prepared for when the cost came up... I frequently inventoried as I was working to notice things needing updating or ordering and I started a order system that worked very well.. Doc always stated that he never ran out of anything cause I was able to anticipate what would be needed in the future and make sure it was on hand.
2.
I like to stay ahead of the game and prepare for procedures ahead of time if time allows, and I like to make sure my charting is done in the beginning so all that is needed after the procedure is finishing my note.
3.
Keep a positive and clutter free environment. And making sure that everyone is on the same page with how things need to be run in the office.
4.
I offer assistance to other hygienists to keep the flow of patients running smoothly and monitor the scheduler.
5.
I believe the last Doctor I worked for was amazing. We got along very well. I had his procedures memorized and knew what he wanted and needed before the next step.
Question 18 of 30
Do you pay attention to detail?
User Submitted Interview Answers
1.
Yes, I often have noticed that I like to try and have everything needed at the chair side to be ready and feel I tend to beat myself up if not completely prepared.
2.
I was polishing a clients teeth and was having a hard time getting the distals of the molars. There were a couple tiny pieces I couldnt seem to get, even with the floss. So I went in with a sulca brush and that seemed to do the trick. I couldnt stop until it was perfect.
3.
Yes I am very detailed oriented, I always make sure everything is done correctly and nothing is out of place.
4.
Yes, I pay attention to detail. I find myself nitpicking temporary crowns I am constantly making sure they are perfect.
5.
I do pay attention to detail and some situations would be with cleaning and maintanence... We used to have our own roosm and even though they were basically set up the same we were responsibile for stalking and cleaning our room.. I would be nitpicky when going into the other assistants room to work and it kwasnt organized as mine was.... She was a great assistant but it drove me crazy when I had to work in her clutter.
Question 19 of 30
Tell me about a time when you handled multiple tasks at once?
User Submitted Interview Answers
1.
I wanted to go for a run but I had to study, so I made cue cards and studied them while on the treadmill.
2.
When I was studying for my master. I was a mother of a 2 years old, full time worker, full time student, and a wife.
3.
I made sure I did the task that took the least amount of time first and in the order of importance. I made sure I worked quickly but accurately.
4.
The receptionist called to be off and I had to run front office and be the assistant for the day.
5.
Many times at work there is multiple things that need done such as: having multiple patients checked in.. I assist as many as I can being able to still focus on each individual themselves, preparing for any procedure next that need done, and doing all computer software updating on patient.
Question 20 of 30
What will you contribute to this office?
User Submitted Interview Answers
1.
I am a good team member and very reliable.
2.
I will contribute efficiency and team player mindset.
3.
My enthusiam and professional manner with brighten anyones day.
4.
I will contribute a smooth running office, another helper to turn to for help, a quick reacting employee and efficient work.
5.
A reliable team player that is easy to talk to and thrives under constructive critisism.
Question 21 of 30
How many years or months experience do you have dealing with patients?
User Submitted Interview Answers
1.
14-15 years in he dental field.
2.
In the dental field 2months, as manager for housekeeping in a nursing home 4yrs.
3.
At this moment 0. I hope to gain many years experience working here.
4.
I have years of cutsomer service but dealing with paitents is a little bit diffrent as you have the priveldge to know intimate details about them ie there mouth.
5.
I have almost 5 years of dealing with patients.
Question 22 of 30
Do you speak any other languages?
User Submitted Interview Answers
1.
Yes I speak Spanish.
2.
I speak a little bit of french. I went to school for it.
3.
No not fluently but do know a lil german.
4.
I have some experience in speaking Spanish, but I am not fluent.
5.
Unfortunately at the moment I only speak one language but I do have an app on my phone called duolingo and I am trying to learn French in my down time.
Question 23 of 30
What roles of leadership have you performed in your career so far?
User Submitted Interview Answers
1.
To be able to work independently of the senior dental assistant during work placement chair side and during reception showing I have the ability to set up at the start of day and close.
2.
I always step up and help other assistants out when needed and go the extra mile.
3.
I have been in charge of ordering stock in the office and having annual inventory meetings. I believe it takes leadership for your colleagues to know what and where to write items down that need to be ordered. If an assistant is having a hard time catching a good accurate X-ray, I have been turned to to help expose a proper X-ray. It makes me feel good and confident about what I do and shows leadership qualities.
4.
Team leader with all staff... I was a go to for info and advice and was looked up to in a respected role.... I handled all assistnant training and even some hygieneist training (not so much telling them how to do their job but showing them the role the doctor wanted them to take in his practive and how he liked them to handle certain situations.)
5.
I worked as dentist in my own office for two years.
Question 24 of 30
Tell me about yourself.
User Submitted Interview Answers
1.
I am a student at fanshawe, I work at no frills, I love going for walks around the pond by my house, my dog is my lofe and I love aimals, Ihave 2 brothers.
2.
What does team work mean to you?
3.
I am an outgoing, friendly person. I have a lot of patience. I enjoy many different things such as: going to the movies, going to the park, reading, spending time with my daughter and family.
4.
I am outgoing person, I like meshing with different type of people. I appreciated work and consider every opportunity a blessing.
5.
Well I'm a single male from Detroit would looking to make a positive change for himself and have a career started. I enjoy various hobbies such as fine dining, and I would love to have the opportunity to service and bring positive change into people lives.
Question 25 of 30
How do you handle stress?
User Submitted Interview Answers
1.
I handle it well. There are times when it gets to me. We are all human. I can work pretty well under stressful situations and stay calm.
2.
I take a couple minutes to breathe deeply and clear my head. If I feel im getting flustered or stressed I just need to tell myself everythins fine and I start to feel better.
3.
I use mindfulness techniques to be aware of whats causing the stress and then take action to rectify it if I can change it what steps do I take if I can't at that point I acknowledge that I can't change it and move on.
4.
I handle stress by leaving work and personal life separate.
5.
I handle stress good because everytime I wanted to do something, I did with pleasure and I never thinking about me because I like to see people happy, no matter what circumstance.
Question 26 of 30
What does teamwork mean to you?
User Submitted Interview Answers
1.
Not trying to overshadow the next person, working together to get things done, getting along, and communicating well with each other.
2.
Working together to strive as a great company, coming up with suggestions and talking them over.
3.
Team work means everyone is on the same page and works well together in assisting if something is needed from another team member.
4.
Working together to reach goals. Everyone doing their part and helping others do theirs if needed.
5.
It means to me help each other and works towards the same goal.
Question 27 of 30
Have you shadowed a dentist's office before?
User Submitted Interview Answers
1.
Yes I have. I observed the assistants throughout the entire day.
2.
Yes. In October of 2015 I shadowed a few assistants during my clinical placement.
3.
I have worked as a dental assistant for over 4 years. This provided me to obtain many skills to become an efficient dental assistant.
4.
Yes, during my externiship.
5.
I have worked at an office next side to doctors.
Question 28 of 30
What is your favorite type of patient?
User Submitted Interview Answers
1.
I like each type of patient! I think they bring their own uniqueness to the clinic. And I like getting to know each of them.
2.
The patient that needs a lot of work, because of the reaction they have when they have completed all the work and see their new smile.
3.
The kind that trusts the dental team.
4.
Every patient because each one has something unique about them and I love meeting new people.
5.
I enjoy patients who are friendly and positive as well but understand not everybody is gifted with that type of attitude.
Question 29 of 30
If a patient complains they had to wait too long to see the doctor, what will you do?
User Submitted Interview Answers
1.
Maybe that day had an emergency. I would let them know the reason for having to wait that long, and for next time I would say hopefully it wouldnt happen again.
2.
I will make sure the patient is at the appointment at the correct time and get them seated the room as soon as a room is available. I will make sure I stay positive and make there visit fun so they would not be thinking about there last visit.
3.
I would ensure that they be seen and let the doctor know the that patient has arrived back.
4.
I will apologize and just explain that we must have been running behind, I am sorry next time if they are not able to wait they have the option of rescheduling.
5.
I would welcome them and explain if the dentust was running late. I would then go into the dentist and explain that he kept his nxt pt waiting a long time ago last time they were hwre.
Question 30 of 30
If a patient complains parking is too tough, how will you react?
User Submitted Interview Answers
1.
I would ask them if they would like to reschedule appt. Have someone to drop them off.
2.
I will just smile and let them know I will tell the office manager about it or the dentist so next visit there will be no problems.
3.
I would offer alternatives, like public transit or a cab.
4.
I would apologize and suggest maybe a different time for their next appointment to try to avoid the problem if possible.
5.
Apologize.
Video

Practice these Dental Assistant interview questions, to help you prepare for your upcoming interview! Created on February 18th, 2016

Dental Assistant Pros
Questions to ask at Interview
Similar Career Interviews