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Creative Project Manager Mock Interview

Question 3 of 34 for our Creative Project Manager Mock Interview

Creative Project Manager was updated by on August 26th, 2022. Learn more here.

Question 3 of 34

Imagine that your team is working on a series of complicated deliverables with an approaching deadline and a new urgent client request comes up. What steps do you take?

"The first thing I would do is ask my team to stay focused on their current work while I make an impact assessment given the current variables. I would determine which resources would be needed for the new request and how much time would be required to complete it. Then, I would work to determine a list of viable solution options. This might include things like asking other teams if they have resources to spare to help us complete both deliverables, talking to both of the clients to see if they could absorb a delay, or talking to the team to see if anyone has bandwidth to take on the extra work.

I would then discuss the results of my analysis with my senior management and work with them to determine the best way forward for the clients involved. Ultimately, I would strive for a plan that honors the original commitment and delivers the new request as quickly as possible without burning out my team."

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How to Answer: Imagine that your team is working on a series of complicated deliverables with an approaching deadline and a new urgent client request comes up. What steps do you take?

Advice and answer examples written specifically for a Creative Project Manager job interview.

  • 3. Imagine that your team is working on a series of complicated deliverables with an approaching deadline and a new urgent client request comes up. What steps do you take?

      Why the Interviewer Asks This Question

      Creative project managers field client requests in many cases and are responsible for developing a plan of action to handle them. Interviewers ask this question to determine if a candidate has the experience and soft skills necessary to navigate these scenarios with ease.

      Written by Karrie Day on August 26th, 2022

      Remember To

      Remember to demonstrate your ability to analyze the situation, look for solution possibilities, and partner with others as necessary to deliver on behalf of your clients. While a project manager may not be the ultimate decision maker for new client requests, it is important to clearly communicate your commitment to finding ways to keep your team on task while working out a plan that meets the needs of everyone involved.

      Written by Karrie Day on August 26th, 2022

      Answer Example

      "The first thing I would do is ask my team to stay focused on their current work while I make an impact assessment given the current variables. I would determine which resources would be needed for the new request and how much time would be required to complete it. Then, I would work to determine a list of viable solution options. This might include things like asking other teams if they have resources to spare to help us complete both deliverables, talking to both of the clients to see if they could absorb a delay, or talking to the team to see if anyone has bandwidth to take on the extra work.

      I would then discuss the results of my analysis with my senior management and work with them to determine the best way forward for the clients involved. Ultimately, I would strive for a plan that honors the original commitment and delivers the new request as quickly as possible without burning out my team."

      Written by Karrie Day on August 26th, 2022

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