How would you troubleshoot the problem involving a slow-running computer system?

How to Answer
Answer Example

During your interview, the hiring manager may present you with a case or scenario involving an issue you are likely to encounter in this job and ask you to resolve it. You should keep no mind that the interviewer is less interested in the solution and more interested in your process and how you troubleshoot the problem and develop a solution to mitigate it. When you answer the question, carefully step the interviewer through each stage of the process. Keep your answer brief and anticipate the interviewer interrupting you to ask an additional question to clarify your response.

"When I discover an issue involving a slow running computer system, the first thing I do is review the computer specifications to see how it should be functioning. I then evaluate its current performance and determine the variance. Once I know the scope of the issue, I begin reviewing the likely root causes starting with the simple and obvious ones and working through more complex and difficult issues. At some point in the process, I uncover the cause of the issue and remediate it. This procedure has been very effective throughout my career."

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How to Answer: How would you troubleshoot the problem involving a slow-running computer system?

Advice and answer examples written specifically for a Computer Hardware Engineer job interview.

18. How would you troubleshoot the problem involving a slow-running computer system?

How to Answer

During your interview, the hiring manager may present you with a case or scenario involving an issue you are likely to encounter in this job and ask you to resolve it. You should keep no mind that the interviewer is less interested in the solution and more interested in your process and how you troubleshoot the problem and develop a solution to mitigate it. When you answer the question, carefully step the interviewer through each stage of the process. Keep your answer brief and anticipate the interviewer interrupting you to ask an additional question to clarify your response.

Written by William Swansen on September 13th, 2021

Answer Example

"When I discover an issue involving a slow running computer system, the first thing I do is review the computer specifications to see how it should be functioning. I then evaluate its current performance and determine the variance. Once I know the scope of the issue, I begin reviewing the likely root causes starting with the simple and obvious ones and working through more complex and difficult issues. At some point in the process, I uncover the cause of the issue and remediate it. This procedure has been very effective throughout my career."

Written by William Swansen on September 13th, 2021

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