How to Answer: Tell me about a time that you had a conflict with a coworker or a client and what steps you took to resolve that conflict.
Advice and answer examples written specifically for an Arborist job interview.
28. Tell me about a time that you had a conflict with a coworker or a client and what steps you took to resolve that conflict.
Why the Interviewer Asks This Question
The interviewer wants to know that if faced with a conflict in the workplace, you will handle yourself professionally. The interviewer wants to determine if you have had any conflict resolution training and if you are comfortable handling conflict if it is presented.
Written by Lindsay Williams Ortega on February 9th, 2022
What You Should Say
Think about a time that you were presented with a conflict in the workplace. Talk about what steps you took to solve the problem professionally and what you learned from the process.
Written by Lindsay Williams Ortega on February 9th, 2022
Answer Example
"I had a client who was not the happiest when I started working in my current position. Workloads were shifted around and he was a bit upset that he was moved from the individual that he had been working with for several years. He challenged my work often and constantly pushed back and would tell me that rush testing was always performed for his team by the other arborist. Eventually, I spoke with him and let him know that it did not feel fair to other clients to rush his testing when theirs may have come in first or been requested by a certain date. I told him that I would always do my best to accommodate any urgent requests but that I needed to give all of my clients that same respect and consideration. After that conversation, we have always had a great working relationship."
Written by Lindsay Williams Ortega on February 9th, 2022