How to Answer: Have you ever had an issue arise with a patient that you had to report to a supervisor?
Advice and answer examples written specifically for an Activities Aide job interview.
13. Have you ever had an issue arise with a patient that you had to report to a supervisor?
How to Answer
One of the most difficult things for those working in healthcare is handling situations that become uncomfortable and making the decision to report to a supervisor. However, for the safety of yourself and the safety of patients, it is sometimes necessary. The interviewer is looking for signs that you are able to handle a difficult situation with professionalism and compassion.
Written by Darby Faubion
Entry Level
"I have never had an issue that I felt was uncomfortable enough that I needed to involve a supervisor. Of course, when dealing with different people and personalities, it is easy to see that disagreements can arise. However, I always try to treat those I care for with the utmost respect and, in turn, they usually show the same respect.
"
Written by Darby Faubion
Answer Example
"I have only had one incident that I felt was necessary to report to a supervisor since I've worked as an activities aide. I was helping gather residents into the activity room for an arts and crafts project. When I entered the resident's room and began to help him transfer from his bed to his wheelchair, he groped me inappropriately. I calmly told him that that behavior was inappropriate. He became angry and began to grope me again. I reported the incident to my supervisor who addressed the issue with the patient."
Written by Darby Faubion