Has there ever been a time when you received negative feedback, and how did you handle it?

Receiving negative feedback can be discouraging, but it doesn't have to be something that leaves you feeling incapable of doing your job. The important thing to remember when answering this question is don't talk negatively about the person who gave you the feedback. Rather state what was said and how you grew from the event.

"When I first became an activities aide, a mother of one of the children reported to the director that she thought I was not as attentive to her child as I should be. When my supervisor talked with me about the complaint, I was able to give an account of my day and what activities I conducted that included the child in question. We were able to create a plan of activities for the parent to review and agree to. Our effort to resolve the issue showed the mother that we were willing to work with her and we never had any other issues."