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Creative Thinking Interview Questions

15 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Creative Thinking was updated on August 12th, 2018. Learn more here.

Question 1 of 15

When have you created a new product or service?

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Creative Thinking Interview Questions & Answers

  1. 1.

    When have you created a new product or service?

      How to Answer

      Using your creative mind, have you ever introduced an employer to a new product or service opportunity? Talk to the interviewer about a time when you have created a new product or service. If you have not created a new product or service, perhaps you have had a great idea that you presented. You can use an example from school as well if you have just started your career.

      Rachelle's Answer

      "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on additional options. Our customer base responded very positively, and we kept the program running for a few years."

      Rachelle's Answer for an Admin Interview

      "I am newer to my career as an administrative assistant and have not yet found myself comfortable enough to offer a new service idea. I am creative minded, though! As an avid nature lover and lover of cooking, I was tired of carrying all of my cooking tools and equipment in and out of camping sites. I created a Camping Kitchen Kit to hold cooking and serving for up to six people. It is an easy to carry bag that makes life much easier!"

      Rachelle's Answer for a Manager Interview

      "I created a new service manual for our team, in PDF form, which had infographic styling. Making it easy to read meant that my production team paid better attention to the content inside. I am now working on a manual for our QA team."

      Rachelle's Answer for a Marketing Interview

      "I create new services and product ideas every day! As a content marketer, my brain never sleeps. I am always generating ideas to use now, or in the future."

      Rachelle's Answer for a Retail Interview

      "I created a Facebook group recently, geared solely to swap clothing. It's a closed group for those interested in specific brands. So far we have over 200 local members!"

      Rachelle's Answer for a Sales Interview

      "Growing up, a lot of my neighbors had pets. I started a neighborhood dog walking, sitting, and vacation service in high school. It was highly lucrative in the summer. I made some money and helped my neighbors enjoy their vacations. I think this was when my parent knew I was gearing up for a career in sales come adulthood!"

      Rachelle's Answer for a Teacher Interview

      "I recently created a Twitter account for my class so that parents could follow along with us throughout the day, and interact with their kids. We post funny pictures, tweet shout-outs to the parents, and ask questions to educational influencers. It's been a great way to blend education with technology. The kids love it."

      1 Community Answer

      Anonymous Answer

      "When I moved to the new location, The fitting appointments had to be made after the item arrived. On my arrival I changed that procedure so that patients would get a fitting appointment before the end of evaluation appointments. As a result, patients were serviced and fitted much sooner, with 4-5 weeks as opposed to nearly previously routine 7-8 weeks. Our vendors understand that we are working on three weeks turn-around period."

      Mary's Answer

      Great response! Clearly articulating the results (reduction in timeline) is important for interviewers to understand your accomplishments.

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