"(Situation & Task) When we hired a new Sales Manager at Company XYZ, my boss asked me to give her a tour on the first day and ensure she was settling in comfortably. I wanted to get to know her during the tour, but in error, I made some assumptions that I should not have. I asked her if she was married with children, and she said yes - she was married and had two children. Making small talk, I asked how long she and her husband had been married. She replied by telling me that she and her wife had been together for 15 years. I was mortified with my assumptions and finished the conversation abruptly before walking away. (Action) Before approaching this colleague again, I gathered my thoughts on how to present a proper apology. Later that day, I apologized to her and told her that I wanted to learn to lose automatic assumptions and bias. (Result) I owned up to my behavior and admitted I was wrong, which helped us to build a good working relationship moving forward. The biggest lesson that I learned was never to make assumptions about any aspect of another persons' life. Since this incident, I have taken sensitivity coursework online and am continually erasing the habit of making assumptions of others."