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Tell me about a time when your communication skills greatly benefited your team.

1 of 20 Communication Interview Questions and Answers Written by Rachelle Enns

Updated on August 10th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
How to Answer

The interviewer would like to know how your communication skills have benefited your team in the past. Strong communication skills are required to be an active leader. How have your communication skills helped your team in the past?

If you are struggling to come up with an answer to this question, here are a few examples that should turn the gears and help you think of a time when you communicated a message that benefited your co-workers.

- Maybe you were the first to hear of new corporate policy, and you alerted your co-workers to the new changes.
- Perhaps you created an efficient way to streamline a process, and you informed your team about this.
- Maybe you found a new product or service that had a benefit to your organization.
- Perhaps you realized an error in a project, and you alerted everyone of this before it became a significant problem.

Professional Answer Examples
Answer example

"My team is made up of great communicators whom I have trained to take every piece of information and break it down to the simplest factor. This approach has greatly reduced in-house issues related to communication."

Answer example

"As an administrative assistant, I am expected to pave the way for clear communication in the office. My ability to make timely and clear announcements positively helped our merger go more smoothly."

Answer example

"We recently rolled out a large organizational change. I took a very transparent approach to communication throughout the process. I asked the team for feedback and buy-in, early in the process. We discussed some scenarios on what to expect. When the time came to roll out the change, there was minimal surprise with the new process. It was a success!"

Answer example

"I felt that some of the information our client was giving us was forced and repetitive. I asked my team to re-send the client intake form and to book a call with the director so that we could do a deeper dive into their needs before beginning their project. The discovery meeting was incredibly helpful and saved my team a great amount of potentially wasted hours."

Answer example

"Our store recently went through a major renovation, and our sales team split into other locations during the reno project. I kept my team in the loop through group messaging, and we also met once per week for a drink and to discuss work. Keeping this level of camaraderie helped me to retain my team until we could be back to our location again."

Answer example

"My communication skills make me very successful in sales. My clear communication style has greatly benefited my team and employer because it helps me to exceed performance targets consistently. When one person succeeds, the whole team benefits."

Answer example

"Last year a fellow teacher and I were asked to share a Grade 3/4 split class. To make this change seamless, we created a communication plan that included meeting once per week to review any hiccups. The entire faculty and our students benefitted from our ability to communicate well."

Civil Engineer
Answer example

"My team is made up of great communicators whom I have trained to take every piece of information and break it down to the simplest factor. This approach has greatly reduced in-house issues related to communication."

Kitchen Helper
Answer example

"I communicate very well with others. My kitchen experience has helped me learn to clearly listen and take direction. When something is required, I am sure to speak up and ensure that I am understood."

School Cross Guard
Answer example

"I am able to communicate very comfortably with parents and members of this community. I am a social person and very active in the community."

Written by:

Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
First written on: 01/10/2017
Last modified on: 08/10/2018

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