Washington State Department of Transportation Mock Interview

Master 32 WSDOT interview questions covering infrastructure projects, public service values, and transportation engineering.

Question 13 of 32

When have you had to make a split second decision? How do you react under unexpected pressure?

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Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Being able to make quick decisions and think fast on your feet sets top-notch professionals out from the crowd. We all make a lot of choices every day, so start off by telling the interviewer that you make a lot of quick decisions each day. Next, be prepared for a more significant example that will be sure to impress.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"My current position requires me to make tough decisions on a regular basis. I work well under pressure like that. With split-second decisions, I will always go with my initial instinct. Last week, I had two high-profile clients show up for a meeting at the same time. One client was late, and the other was early. I did not want anyone to feel bad for being late or too early, so I had each party placed in a different conference room. My colleague started the meeting with our early meeting while I met with the client who was late. It worked out well because I am no stranger to multi-tasking and I have great support staff."

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"In my current fast-paced role, this happens often! We handle a lot of customer situations and put them first and foremost. Often, we have guidelines we follow, and there are also times when situations call for creative solutions to meet customer needs. I make split-second decisions when resolving these matters in the best interest of the customer and the company."

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32Washington State Department of Transportation Interview Questions & Answers

1.At Washington State Department of Transportation we connect businesses who need to ship their goods to companies who require those goods. This means that relationships are everything to us. What is your customer service philosophy?

2.Although we have a great training program at Washington State Department of Transportation, we are seeking to hire someone with an intermediate level of experience in our industry. What types of transportation services are you most experienced with?

3.We run Washington State Department of Transportation as a 24/7 operation. Do you have any limitations on your hours and availability?

4.Considering the multiple competitors that we have, why do you want to work for Washington State Department of Transportation?

5.At Washington State Department of Transportation all of our transportation vehicles are outfitted with Qualcomm on-board computers. Do you have experience with this type of equipment?

6.Washington State Department of Transportation provides transport services to a multitude of clients. What do you know about our clientele and the channels of business we service?

7.Productivity and communication are our top concerns at Washington State Department of Transportation. In your opinion, what suffers the most when synergy between dispatcher and driver is not present?

8.We seek to promote those who show initiative at Washington State Department of Transportation. Where would you like to see your career grow in the next 5 years?

9.The transportation industry is ever-changing. At Washington State Department of Transportation we seek to hire individuals with a keen interest in this industry. How do you stay up to date on transportation related current events?

10.Because of the nature of business at Washington State Department of Transportation we conduct background checks on employees. This includes criminal background, credit, drivers abstract, and education verification checks. Are you willing to comply?

Washington State Department of Transportation Mock Interview

When have you had to make a split second decision? How do you react under unexpected pressure?

32Washington State Department of Transportation Interview Questions & Answers

1.At Washington State Department of Transportation we connect businesses who need to ship their goods to companies who require those goods. This means that relationships are everything to us. What is your customer service philosophy?

2.Although we have a great training program at Washington State Department of Transportation, we are seeking to hire someone with an intermediate level of experience in our industry. What types of transportation services are you most experienced with?

3.We run Washington State Department of Transportation as a 24/7 operation. Do you have any limitations on your hours and availability?

4.Considering the multiple competitors that we have, why do you want to work for Washington State Department of Transportation?

5.At Washington State Department of Transportation all of our transportation vehicles are outfitted with Qualcomm on-board computers. Do you have experience with this type of equipment?

6.Washington State Department of Transportation provides transport services to a multitude of clients. What do you know about our clientele and the channels of business we service?

7.Productivity and communication are our top concerns at Washington State Department of Transportation. In your opinion, what suffers the most when synergy between dispatcher and driver is not present?

8.We seek to promote those who show initiative at Washington State Department of Transportation. Where would you like to see your career grow in the next 5 years?

9.The transportation industry is ever-changing. At Washington State Department of Transportation we seek to hire individuals with a keen interest in this industry. How do you stay up to date on transportation related current events?

10.Because of the nature of business at Washington State Department of Transportation we conduct background checks on employees. This includes criminal background, credit, drivers abstract, and education verification checks. Are you willing to comply?

11.Describe an ongoing problem at your current or former employer that you were able to overcome.

12.When you suffer a setback, how does that emotionally affect you and your work?

13.When have you had to make a split second decision? How do you react under unexpected pressure?

14.If you could start your career over again, what direction would you take?

15.How would you describe your work ethic?

16.How would you describe your written communication skills?

17.How would you describe your personality?

18.When have you had to think outside of the box to solve a problem?

19.When you have a problem at work are you one to carefully consider what is at stake or do you jump in and hope for the best?

20.How many days were you absent from work last year?

21.List the top 3 skills that you have acquired in your last role.

22.Do you think honesty is always the best policy?

23.How can we motivate you on the job?

24.When do you best demonstrate yourself as a leader?

25.What personal traits do you look for in people you are hiring?

26.How do you balance life and work?

27.What sources do you look to when solving complicated problems?

28.What are your salary expectations?

29.What could your current employer do for you that would have prevented you from looking for a new job?

30.How long have you been looking for a job?

31.Do you believe it is possible to be a good team member yet disagree with the leader?

32.You have a couple of gaps in your resume. Can you explain these?