Washington State Department of Transportation Mock Interview
Master 32 WSDOT interview questions covering infrastructure projects, public service values, and transportation engineering.
Question 11 of 32
Describe an ongoing problem at your current or former employer that you were able to overcome.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Every place of employment will have its challenges. Talk to the interviewer about a specific issue that you were able to overcome in your previous role. Be sure to remain positive. Avoid complaining or saying negative things about your last employer or co-workers.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my most recent position we had an ongoing concern with our most popular stock depleting before the new shipment would come in. Customers would become annoyed and upset, which then became an issue for me as the Customer Service Manager. I decided to document the cycle and then approach the Inventory Manager about my concern. We were able to work on a solution for ordering from that particular supplier. In the end, this solved the majority of supply issues."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"A recurring problem that I have in my current position is the fact that our client management software is not user-friendly. Any entry that I need to make is incredibly time-consuming which poses a real problem when a deadline is present, or when we have clients waiting for an answer. I have found that the best workaround for this is not to allow my paperwork to build up. The more proactive I am, the better I can keep ahead of schedule."
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