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Virgin Active Limited Interview
Questions

32 Questions and Answers by Ryan Brown

Question 1 of 32
At Virgin Active Limited we believe that health is more than just exercising. If you could recommend 3 habits to our clients, for achieving optimal health, what would you recommend?
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How to Answer
The interviewer wants to ensure that you have a well-rounded idea of health, which will benefit Virgin Active Limited customers. You can discuss the best advice that you would give a potential client or talk about some healthy habits that you follow yourself.
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Top 30 Virgin Active Limited Interview Questions
1.
At Virgin Active Limited we believe that health is more than just exercising. If you could recommend 3 habits to our clients, for achieving optimal health, what would you recommend?
The interviewer wants to ensure that you have a well-rounded idea of health, which will benefit Virgin Active Limited customers. You can discuss the best advice that you would give a potential client or talk about some healthy habits that you follow yourself.

Ryan's Answer #1
"I understand the importance of guiding customers to optimal health through a well-rounded approach. If I could suggest three of my top habits, besides regular exercise, I would recommend drinking plenty of water, getting enough sleep, and avoiding unnatural food ingredients as much as possible."
Ryan's Answer #2
"Here are some suggestions you could make for your clients to achieve optimal health:

- Increasing vegetable intake
- Consider good fats vs. bad fats
- Choose good grains such as quinoa or brown rice
- Eat more lentils
- Try lemon water
- Do a healthy cleanse on a routine basis
- Reduce alcohol intake
- Eat more fish and less red meat
- Take the stairs whenever possible!"
2.
We believe in leading by example at Virgin Active Limited and seek to hire those who put their health first. What is the best thing you've ever done for your own personal health?
It's absolutely okay to give a personal answer for this type of interview question. Because Virgin Active Limited is focused on health and wellness, you should be open and real when it comes to your own personal journey. Discuss the best choice that you've made for your personal health and the positive impact that choice has had on your life.

Ryan's Answer #1
"The best decision that I ever made for my own personal health was to quit smoking cigarettes. I achieved this 4 years ago and haven't looked back since. I feel so much more energy and of course it's helped my skin as well."
Ryan's Answer #2
"The best habit that I started for myself was to go to bed early every day so that I could wake up earlier. I am more productive this way and sleep a lot better, too."
3.
Virgin Active Limited has many strong competitors. In your opinion, how do we stand out from the crowd?
It is important that you research Virgin Active Limited before your interview and be sure to learn about their business landscape. Who are their competitors? What are customers saying online? Check out some popular review sites to get an idea of what the public is saying about Virgin Active Limited vs their competitors. Keep your answer positive and complimentary.

Ryan's Answer #1
"I believe that Virgin Active Limited stands out through the diverse range of products and services that you offer. Your seem to have a more innovative approach than most others in the marketplace."
Ryan's Answer #2
"Your company seems to have an extra special touch when it comes to the care of your clients. Your follow up is really great and I enjoy your holistic approach."
4.
Have you ever been a customer of Virgin Active Limited? If so, describe your experience.
The interviewer would like to know that you have experienced what it's like to be a customer / client of Virgin Active Limited. It is highly recommended that you try their services and /or products before your interview. 'I have never been a customer here' is never an acceptable answer. Your answer should remain positive and complimentary. Highlight the biggest take-away from your experience.

Ryan's Answer #1
"My first experience as a customer of Virgin Active Limited was a couple of years ago when my friend recommend you. My experience was very positive and memorable which is a big reason why I applied here when I saw the job opening. I really got the impression that your employees were knowledgeable and highly trained."
Ryan's Answer #2
"I am a regular client here and that's actually how I was able to find out about your job posting. My experiences at Virgin Active Limited have always been very positive and I look forward to seeing things from the other side."
5.
Although not a requirement, we prefer to hire those with some education in health, fitness, or nutrition. Walk me through any education and training you feel would add to your success with Virgin Active Limited.
Your education background is likely listed on your resume; however, the interviewer is looking for you to expand on that experience. If you do not have any education directly related to health, fitness, or nutrition you can choose to discuss other areas of your education that will benefit Virgin Active Limited. These areas may include business training, technical skills, or sales training for instance.

Ryan's Answer #1
"The majority of my education and training is surrounding sales and marketing. I am happy to spend time learning the health and nutrition portion of your business. Because I am well educated in business, I will be able to make a positive impact in this role right away through my strong up-selling and customer service skills."
Ryan's Answer #2
"I recently graduated with my Bachelor's degree in Kinesiology. Some of the courses that I took included Motor Control and Learning, Introduction to Research, Statistical Inquiry, ​Human Anatomy and Physiology. I believe that these courses will benefit my performance when it comes to the programs and services that you offer here."
6.
At Virgin Active Limited our clients come from all walks of life. Do you have experience with a broad range of people with varying needs?
Assure the interviewer that you will be a great match for their customers, no matter their age, needs, or understanding of the health industry. Discuss the types of customers you have the most exposure to and be sure to highlight your ability to relate to the broad range of clientele at Virgin Active Limited.

Ryan's Answer #1
"In my current position I have a range of clients from youth to retirement age. I love to help people of all ages who find value in taking care of their body. I am a friendly and talkative person which makes it easy for me to relate to customers from all walks of life. I look forward to developing relationships with your valued clients."
Ryan's Answer #2
"Currently, the majority of clients that I work with are children; however, I am capable of working with a diverse range of clientele. I am comfortable working with all ages and backgrounds."
7.
What do you think is the most popular product or service we offer at Virgin Active Limited?
Your level of knowledge about Virgin Active Limited will show the interviewer just how engaged you are in the interview process. Investing time into researching Virgin Active Limited before your interview will ensure that you are prepared to impress! Discuss what you think is the most popular offering by Virgin Active Limited. This can even be an educated guess based on online reviews, particular products/services they feature on their website, or through their advertising efforts.

Ryan's Answer #1
"There are a lot of great choices at Virgin Active Limited that I find exciting so that's a tough question! I see your advertisements for 'Product ABC' quite a lot so I am going to guess that this is one of your most popular offerings."
Ryan's Answer #2
"From the research that I have conducted on your social media platforms, and website, I feel that your best services are A, and B. Is that correct? I would love to hear more."
8.
We believe in continually educating our staff at Virgin Active Limited. If we could offer you a course on any topic related to our business, what would you choose?
The interviewer is digging a bit deeper to learn about your specific interests within their industry. Perhaps you already know a great deal about fitness but you want to refine your education in nutrition. Pick one area where you would choose to expand your knowledge, if given the opportunity. Close your answer by expressing appreciation for the potential opportunity.

Ryan's Answer #1
"I have always had a keen interest in fitness and am curious to learn more about the ways in which nutrition directly affects the body. The right foods can actually heal certain ailments and that is really interesting to me. If I could take a course on any topic related to the health industry, I would definitely choose a nutrition based topic. I am even more excited to work for Virgin Active Limited knowing that you place so much value on continued education!"
Ryan's Answer #2
"I love this question as I am a huge fan of continued education. If I could take any coursework related to the health industry, I would take something related to holistic herbal studies."
9.
We offer growth opportunities to employees who shine! How would you like to see your career grow with Virgin Active Limited?
Before your interview be sure to visit Virgin Active Limited career opportunities online. Take note of the range in opportunities. Perhaps there are opportunities in other locations or one particular job posting that caught your eye. Assure the interviewer that you desire a long term opportunity with Virgin Active Limited by discussing the career path you would like.

Ryan's Answer #1
"I saw a few leadership opportunities posted on your company website that seemed very interesting. Ultimately, I would like to work my way into a management role that offered opportunities for me to train new staff. I am a strong leader, and coach, and am confident I will shine in those areas."
Ryan's Answer #2
"I am interested in a variety of paths with your company. I could absolutely see myself working in your programs department, as a Program Director, as I further my knowledge on your product and services."
10.
Why is health, nutrition, and weight management important to you?
The interviewer would like to get to know you a little bit more from a personal perspective. This type of question is a great opportunity for you to stand out from the other candidates by offering a unique and memorable answer. This is not the time to give a general answer. Keep your reply brief but open and honest. Perhaps you have struggled with your weight, or helped someone in your family overcome an illness through healthy lifestyle changes!

Ryan's Answer #1
"Health and nutrition has been an important part of my life from a very young age. My dad has diabetes and I have seen the positive difference it made when he started to choose a healthy lifestyle. When he exercises and makes the best food choices, he feels so much better. I think everyone should be aware of the major connection between our lifestyle choices and our quality of life."
Ryan's Answer #2
"My story is unique because I have been on a personal weight loss journey for the past 12 months. I have lost a total of 90 pounds and have found this strong passion for helping others to see their health related dreams become reality."
11.
Give me an example of a time when you went above and beyond.
Display to the interviewer that you are able to do more that the bare minimum. Show that you are able to react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

Ryan's Answer #1
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her work load so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."
Ryan's Answer #2
"Going above and beyond is what I do on a regular basis. I do not insist on sticking with "the usual" when it comes to the level of service that my clients receive. I will always lend a hand to my coworkers when they need it, and I offer up a smile even on the tough days."
12.
Have you ever worked in a cross-functional environment?
If you work for a larger company, you may have been asked to work on a project with teams from another department. Your ability to work with cross-functional teams will be a big asset to your potential employer, especially if they are a larger organization.

Maybe you headed a project which required you to collaborate with the members from the engineering and sales teams. You may have had the opportunity to organize a volunteer activity or team building exercise, company-wide. Share any challenges that came up and what you learned from the experience.

Ryan's Answer #1
"I am regularly exposed to cross-functional teamwork in my current position. I believe that when expectations are communicated clearly from the beginning, a cross-functional team project can be very successful. I go into these types of projects with an understanding that everyone has their own strengths and limitations based on their expertise and job function."
Ryan's Answer #2
"I have worked in a cross-functional setting for many years. Primarily with the administrative department and the accounts receivable department. Clear communication is key when collaborating with different teams. Clarity in expectations is of huge importance."
13.
What causes you to feel dissatisfied on the job?
Everyone will have their own particular triggers that cause them to feel dissatisfaction on the job. Talk to the interviewer about any factors that may deflate or discourage you in the workplace.

Ryan's Answer #1
"I can feel dissatisfaction on the job when I am not feeling heard or when there is not a mutual respect among the team members. I work best in more harmonious situations where there is little drama or gossip."
Ryan's Answer #2
"I have felt dissatisfied on the job when I feel underpaid and overworked. I don't mind working hard at all but I don't like to feel as though I'm being taken advantage of."
14.
Why is this job with Virgin Active Limited right for you, at this time?
Discuss with the interviewer why you are looking to make a change, and how this particular role fits well with the changes that you are seeking. Be sure to give a more in-depth answer than the typical "I am looking for growth" answer that so many interviewers hear. Be thoughtful and draw upon the research you have done on the company.

Ryan's Answer #1
"I am looking for growth"
Ryan's Answer #2
"This is the right job for me because it is what I have been trained to do. My education and previous work history are related to the role and the industry, making it a perfect fit."
15.
Who would you say inspires you?
This question is something that you should have an answer ready for at all times.
Perhaps you look up to a parent who was a hard worker or a teacher who encouraged you to become who you are today. Whomever this inspiring person may be, remember that it's an answer from the heart that the interviewer is looking for.

Ryan's Answer #1
"My inspiration comes from my grandmother. She has spent every day of her life working hard and I have never once heard her complain about being tired and overworked. She taught me the value of a good reputation and I still seek out her opinion when I need inspiration."
Ryan's Answer #2
"There are a few individuals in this industry who inspire me. I follow a few industry influencers such as Rich Froning, Jennifer Cohen, and Steve Kamb. They inspire me because they are smart, and encourage healthy eating and smart fitness regimes."
View All 32 Virgin Active Limited Questions and Answers
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All Interview Topics
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