How to Answer: How was your performance measured, in your most recent role?
Advice and answer examples written specifically for a Viacom job interview.
4. How was your performance measured, in your most recent role?
How to Answer
The interviewer would like to understand better the key performance indicators you needed to meet in your previous role, and how precisely those KPI's were measured. A good interviewer will recognize that the top candidates ALWAYS understand how they were measured, and where they landed in regards to their performance against others in a similar role.
It is a red flag to an interviewer if the interviewee responds with 'I don't know,' or worse yet - 'My company didn't measure my performance in any way.' Every company pays attention to employee performance metrics; it's just that some ways are more evident than others.
Some ways that your employer might measure your performance:
- The rate of absence, late days, and sick days
- Setting specific objectives for you, related to a task
- Amount of defective work submitted, or amount of work returned
- Error counting
- Timed tasks
- Employee retention rates (for managers)
- The willingness of clients to recommend you or your work
- Feedback provided by coworkers and management
- Number of sales
- Scheduling errors
- Safety days
- Quality of contacts generated
Quickly go over how you were measured in your most recent role, highlighting any areas where you exceeded expected targets.
Written by Rachelle Enns on March 1st, 2019
1st Answer Example
"In my previous role as a digital content marketer, I was measured by a range of social media analytics, client feedback, and overall satisfaction, as well as project churn rate. My KPI's were always sitting about 20% above expectations."
Written by Rachelle Enns on March 1st, 2019
2nd Answer Example
"As a production manager, my performance was measured by employee retention rates, production rates, and active days. I always exceeded expectations especially in the area of positive feedback, budget allocation, and the meeting of deadlines."
Written by Rachelle Enns