UPMC Mercy Mock Interview
Prepare for 30 UPMC Mercy interview questions covering clinical excellence, patient safety, and Pittsburgh's leading academic hospital culture.
Question 23 of 30
Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
How to Answer
Example Answer
Example Answer 2
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please.
Think about that one person at work who is hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I once worked at a small medical facility where the primary physician was very demanding. When he would walk into the facility, employees would quietly announce that he was in the building, so that everyone could prepare for his arrival. This physician had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"During my internship, I had a fellow student who didn't pull their weight. This unmotivated person created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks when it came to group projects. It didn't take much time before our professor noticed this particular individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."
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Anonymous Answer
At one time, as a staff tech in diagnostic imaging, I had to spend quite a lot of time in the OR. I would operate the c-arm for a variety of surgeries including pain management injections. The physician that performed these injections was very particular about the imaging and was known for having techs removed from the OR room when she was not satisfied with their work for a variety of reasons. Upon training with this physician, I wrote notes for each type of injection and asked questions to better understand what she was looking for on the images. I became one of a few techs that were allowed to image for her cases and we got along just fine!
Amanda's Feedback
Terrific! This example does a great job of casting you in a positive light and showing that you can work with those others may find difficult. You've also covered every part of the question by explaining what made interacting with the physician challenging and what you did to work successfully with her to ultimately achieve a positive outcome.
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