SECU Credit Union Mock Interview
Practice 30 SECU Credit Union interview questions covering member service, credit union values, and community banking.
Question 18 of 30
Do you consider yourself a logical person, able to make sound judgments under pressure?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
A logical person will typically:
- Pay close attention to detail, ensuring to avoid small errors
- Be a careful communicator with carefully chosen words and questions
- Lean on facts versus emotion or opinion
Tell a story of a time when you delivered a sound judgment under pressure by using your logical skills. If possible, keep your answer work-related.
If you are new to your career, you can use an example from your post-secondary experience or volunteer work. Be sure to showcase your logic and reasoning abilities. Share a brief overview of the problem, discuss the pro/cons of each decision you could have made, and tell the interviewer why the solution you chose was the best.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I use good logic every day! As a bank teller, I face a multitude of issues surrounding people needing access to their funds. I use logic by figuring out how to arrange a customers' financial needs to meet policy while taking the path of least resistance. Just recently, I had a customer with an issue due to a hold on their paycheck when their rent was due. I was able to move the funds to another bank account that did not have a hold policy. This action enabled me to release the funds and help the customer pay their rent on time."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Yes, I do consider myself very logical, which always helps me to make sound judgments. Just yesterday, I had a customer who was upset because our new bank teller in training was taking too long to complete her transaction. I am the assistant manager, so I stepped in to alleviate the situation. By showing the customer that I could expedite the process, she was able to calm down and be kinder to the trainee. It was not ideal for me to spend my time on a simple customer issue like this; however, it was important that I brought a level head to the situation."
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