How to Answer: If a temporary employee let you down regularly, what would you do?
Advice and answer examples written specifically for a Randstad job interview.
4. If a temporary employee let you down regularly, what would you do?
How to Answer
Temporary employment can be a challenge to navigate, especially in industries such as warehousing and logistics. These challenges come because:
- Candidate volume and placements are high
- Wages are average but competitive
- Hours can be sporadic
- Client communication is often lacking due to shift work
If a candidate lets you down regularly by being late, no-showing to their assignment, or failing assessments such as forklift driving skills, think of what you would do. Show the interviewer that you have patience and that you are empathetic but firm at the same time as you understand how it can impact business with your client.
Written by Rachelle Enns on August 30th, 2021
1st Answer Example
"At the end of the day, it's my client who needs to be happy with the temporary employees that I provide them. If I had a temp continually failing to meet expectations, I would have to let them go. Anytime we drop the ball, it can negatively impact my clients' bottom line, which is never a positive situation. On any offense, such as being late or not showing up, I will call the temp employee and find out what happened. I ask for open lines of communication, and if we continually miss the mark on expectations, then I need to move on and put my energy elsewhere."
Written by Rachelle Enns on August 30th, 2021
2nd Answer Example
"I believe in setting expectations from the start. I let temporary employees know what will occur should they fail to come to work or show up for their assignment on time. For the most part, I have excellent working relationships with our temp employees. When I need to let a temp employee go, I still educate the person on work performance expectations, and I encourage them to try their best in the future."