RTA Mock Interview

Practice 30 RTA interview questions covering transit operations, customer service, and public sector expertise.

Question 13 of 30

Although we have an excellent training program at RTA, we are seeking to hire someone with an intermediate level of experience in our industry. With what types of transportation services are you most experienced?

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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Transportation types could include air, water, and land transport. Land transport could then include trains, buses, railways, and more. Take a few minutes to walk the interviewer through your experience, being sure to highlight the areas of transportation in which you bring experience.

If you are new to the industry or your career in general, speak more to the transferable skills you offer, and express your interest in jumping to this industry.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"Your training program is well known to be the best in the industry, and I look forward to learning a lot from your skilled teams. I have worked in transportation for ten years; primarily in commercial transport and trucking. I have experience with the transportation of dangerous goods as well. This experience has equipped me for a career in public transit as I am well-trained to put safety before anything else. I am also sensitive to and keenly aware of timing and deadlines."

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"My experience comes from my education in Transportation Planning and Infrastructure. I recently graduated from this program and excelled in coursework in transportation demand analysis, Geographic Information Systems, and policy analysis and implementation. This education is all-encompassing, and I feel well-equipped to work with all forms of public transportation services."

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30RTA Interview Questions & Answers

1.At RTA we strive to be the best transit agency in the world. How will you contribute to this goal?

2.Do you have experience in dispatch or radio communications of any kind?

3.What do you know about public transit rules, regulations, and safety compliance?

4.RTA oversees transit operations by use of computer-generated displays, and voice communications. Do you have experience in these areas? If not, do you consider yourself technically savvy?

5.What do you know about RTA and the people we serve every day?

6.Have you ever been involved in writing, preparing, or training Standard Operating Procedures or an Emergency Response Plan?

7.Have you been a regular passenger of RTA? If so, what has been your experience? What did we do well, and what can we improve?

8.How would you handle a passenger complaint?

9.This position is physically demanding. Are you able to meet the physical requirements such as bending, crawling, crouching, lifting, and standing for long periods?

10.Are you aware that, in this role, you risk exposure to physical, electrical, and chemical hazards as well as harsh weather conditions?

11.Are you prepared to present your driver's abstract from all jurisdictions that you have been a licensed driver in the last two years?

12.RTA requires a security clearance check, positive references, and a medical examination before offering employment. Are you willing to comply?

13.Although we have an excellent training program at RTA, we are seeking to hire someone with an intermediate level of experience in our industry. With what types of transportation services are you most experienced?

14.Public transit operates 24/7. Are you willing to meet the scheduling requirements for this position?

15.What do you believe to be the biggest challenge public transit faces today?

16.As a public transit operator, you will meet hundreds of new people every day. In which ways do you embrace diversity?

17.Do you have your air brakes or Q endorsement?

18.In the event of an accident, what procedures would you follow?

19.How will your education help you to succeed in this position with RTA?

20.On a scale of 1-10; how well do you know our city and its infrastructure?

21.What do you know about the RTA training program?

22.Tell me about a challenge in your current job that you have overcome.

23.How would you go about asking for a change in the workplace if you did not like the current approach?

24.When working with the public, emergencies can happen. How will you react to unexpected stress and pressure?

25.At RTA we want to see everyone succeed and grow. If we hire you, how can we support your professional goals?

26.What would you do if your direct supervisor was challenging to get along with, or a poor communicator?

27.It appears that your background is not in public transit. Tell me which transferable skills qualify you for this position with RTA?

28.Every day is different at RTA; which requires patience and endurance. Are you a patient individual by nature?

29.What does exceptional customer service mean to you?

30.RTA employees are trusted to be around passengers with valuables. Sometimes those valuables are left behind. What would you do if you found a purse full of cash left on one of our trains?