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Palo Alto Networks Technical Support Engineer Mock Interview

Question 3 of 30 for our Palo Alto Networks Technical Support Engineer Mock Interview

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Question 3 of 30

Can you discuss the differences between RAM and ROM?

"Both ROM and RAM are types of memory used by computer systems. The main difference between these is how each one manages the information it stores. ROM, which stands for read-only memory, is permanent and is used to store key information the system uses to operate, such as its Basic Input/Output System or BIOS. RAM or random-access memory is a volatile memory which the system uses to temporarily store information it needs for the programs the user is working with or other information the system needs to operate. ROM is typically included with the basic computer system and cannot be modified. Users can add additional RAM to their systems to increase its capacity and performance."

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How to Answer: Can you discuss the differences between RAM and ROM?

Advice and answer examples written specifically for a Palo Alto Networks job interview.

  • 3. Can you discuss the differences between RAM and ROM?

      How to Answer

      During a technical support engineer interview with Palo Alto Networks, you will be asked various types of questions. Most of these will be technical. The interviewer will use technical questions to determine your qualifications for this role and your knowledge and experience in technical support. Interviewers also use these questions to gauge your ability to present complex technical concepts in simple and easy-to-understand language. This is a critical skill for a technical support engineer.

      Answer Example

      "Both ROM and RAM are types of memory used by computer systems. The main difference between these is how each one manages the information it stores. ROM, which stands for read-only memory, is permanent and is used to store key information the system uses to operate, such as its Basic Input/Output System or BIOS. RAM or random-access memory is a volatile memory which the system uses to temporarily store information it needs for the programs the user is working with or other information the system needs to operate. ROM is typically included with the basic computer system and cannot be modified. Users can add additional RAM to their systems to increase its capacity and performance."

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