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Newcastle Building Society Mock Interview

Question 3 of 27 for our Newcastle Building Society Mock Interview

Newcastle Building Society was updated by on July 23rd, 2020. Learn more here.

Question 3 of 27

What software programs do you use in your current work and how adaptable would you say that you are in learning and using new programs?

"In my current role, I currently use a program called Zendesk that is an interactive customer support tool. When we started to use this tool a little over a year ago, I was very quick to learn and utilize all of the great functions of the program and have since become a trainer for new staff that join our team. As well, I'm very fluent in the entire Microsoft suite of products and would consider myself an expert on the Outlook, Excel and Word programs."

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How to Answer: What software programs do you use in your current work and how adaptable would you say that you are in learning and using new programs?

Advice and answer examples written specifically for a Newcastle Building Society job interview.

  • 3. What software programs do you use in your current work and how adaptable would you say that you are in learning and using new programs?

      How to Answer

      Overall, your interviewer is simply looking to hear that you have a good grasp on programs to use to make you more efficient in your work and to do this, talk open and honestly about the programs that you currently use and talk about in what context that you use them. If at all possible with this role, try to research what additional programs you may have to learn if given this opportunity to join Newcastle Building Society and reassure your interviewer that your computer skills are fluent enough to pickup quickly if needed.

      Written by Ryan Brunner on July 23rd, 2020

      1st Answer Example

      "In my current role, I currently use a program called Zendesk that is an interactive customer support tool. When we started to use this tool a little over a year ago, I was very quick to learn and utilize all of the great functions of the program and have since become a trainer for new staff that join our team. As well, I'm very fluent in the entire Microsoft suite of products and would consider myself an expert on the Outlook, Excel and Word programs."

      Written by Ryan Brunner on July 23rd, 2020

      2nd Answer Example

      "I consider myself very agile when it comes to using and appreciating the vast amount of software that is available to Financial Advisors today. In my current role, I solely use RightCapital as a financial advising tool with my clients. I really love its ability to help in the budgeting and comprehensive planning processes with my clients. I'm also very familiar with the MoneyGuidePro tool and have used it successfully in the past. If hired for this role, you can consider me an open book when it comes to learning and effectively utilizing any programs needed."

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