Kelly Services Mock Interview
Master 35 Kelly Services interview questions covering staffing expertise, client relationships, and recruiting scenarios.
Question 8 of 35
How often do you check in with your candidates after placed in a permanent role with your client?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Many staffing agencies will have a schedule of events when checking in with candidates after placing them with a client. These check-ins are vital as they are meant to ensure that your candidate is happy with their new placement and meeting performance expectations.
Most staffing agencies offer a free replacement to their client should a candidate not work out for the best within 90 days of their employment start. For this reason, it's best practice to have regular check-ins for the first 90 days and into the person's first year on the job. Show the interviewer that you understand the importance of this practice and that you are a diligent staffing professional.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"As a senior recruiter, I've learned that it is important to have a schedule for checking in on every single one of my permanent placements. I check in on their first day on the job and at the end of their first week. After their first week, I have a weekly check-in for the first 30 days. From then, every other week until they reach their 90 day probation period. From 90 days to year one, I schedule a monthly email. All of my candidates appreciate my diligence in ensuring they are happy with their placement. This action allows me to react to any potential situations before they become a major issue."
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