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Kelly Services Mock Interview

Question 3 of 35 for our Kelly Services Mock Interview

Kelly Services was updated by on August 6th, 2021. Learn more here.

Question 3 of 35

How often do you check in with your candidates after placed in a permanent role with your client?

"As a senior recruiter, I've learned that it is important to have a schedule for checking in on every single one of my permanent placements. I check in on their first day on the job and at the end of their first week. After their first week, I have a weekly check-in for the first 30 days. From then, every other week until they reach their 90 day probation period. From 90 days to year one, I schedule a monthly email. All of my candidates appreciate my diligence in ensuring they are happy with their placement. This action allows me to react to any potential situations before they become a major issue."

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How to Answer: How often do you check in with your candidates after placed in a permanent role with your client?

Advice and answer examples written specifically for a Kelly Services job interview.

  • 3. How often do you check in with your candidates after placed in a permanent role with your client?

      How to Answer

      Many staffing agencies will have a schedule of events when checking in with candidates after placing them with a client. These check-ins are vital as they are meant to ensure that your candidate is happy with their new placement and meeting performance expectations.

      Most staffing agencies offer a free replacement to their client should a candidate not work out for the best within 90 days of their employment start. For this reason, it's best practice to have regular check-ins for the first 90 days and into the person's first year on the job. Show the interviewer that you understand the importance of this practice and that you are a diligent staffing professional.

      Written by Rachelle Enns on August 6th, 2021

      1st Answer Example

      "As a senior recruiter, I've learned that it is important to have a schedule for checking in on every single one of my permanent placements. I check in on their first day on the job and at the end of their first week. After their first week, I have a weekly check-in for the first 30 days. From then, every other week until they reach their 90 day probation period. From 90 days to year one, I schedule a monthly email. All of my candidates appreciate my diligence in ensuring they are happy with their placement. This action allows me to react to any potential situations before they become a major issue."

      Written by Rachelle Enns on August 6th, 2021

      2nd Answer Example

      "I believe it's best to check in on the morning of their first day and twice more during the candidate's first week. For the first 90 days, I will email or call once per week. Then, I check in monthly. These conversations are usually short. I ask questions related to expectations versus reality, their overall comfort level, and happiness with their new work environment."

      Written by Rachelle Enns on August 6th, 2021

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