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Question 14 of 30 for our Geisinger Health Plan Mock Interview

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Question 14 of 30

When have you shown a willingness to learn a new method or new approach to solving a problem?

"When our facility came under new management last year, many new methods and policies came into place. I was able to learn some exciting new approaches to our challenges in patient care and customer management. I quite enjoyed the process."

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How to Answer: When have you shown a willingness to learn a new method or new approach to solving a problem?

Advice and answer examples written specifically for a Geisinger Health Plan job interview.

  • 14. When have you shown a willingness to learn a new method or new approach to solving a problem?

      How to Answer

      Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but make sure to spend more time highlighting the resolution rather than the problem.

      1st Answer Example

      "When our facility came under new management last year, many new methods and policies came into place. I was able to learn some exciting new approaches to our challenges in patient care and customer management. I quite enjoyed the process."

      2nd Answer Example

      "They say people in healthcare are 'lifelong learners.' I'm now old enough to realize that its difficult to be always adapting. I think my 45-year-old aunt telling me how to use my iPhone helped me appreciate that it's all about humility. It's not about who is teaching you, but if you are willing to learn. In the medical context, I just took an updated CPR course, and it went from the 2:15 compressions to continuous compressions, and I had to adapt to overcome my former way of thinking."