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Geisinger Health Plan Mock Interview

Question 23 of 30 for our Geisinger Health Plan Mock Interview

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Question 23 of 30

Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

"I once worked at a small medical facility where the primary physician was very demanding. When he would walk into the facility, employees would quietly announce that he was in the building, so that everyone could prepare for his arrival. This physician had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."

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How to Answer: Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

Advice and answer examples written specifically for a Geisinger Health Plan job interview.

  • 23. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

      How to Answer

      Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please.

      Think about that one person at work who is hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.

      1st Answer Example

      "I once worked at a small medical facility where the primary physician was very demanding. When he would walk into the facility, employees would quietly announce that he was in the building, so that everyone could prepare for his arrival. This physician had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."

      2nd Answer Example

      "During my internship, I had a fellow student who didn't pull their weight. This unmotivated person created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks when it came to group projects. It didn't take much time before our professor noticed this particular individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "It's common when working with a large group of people to run into personalities that don't align with yours. When I worked in the hospital, there was one particular physician that most nurses did not get along with- and she was especially harsh to newer nurses. I learned, though, after working with her on several deliveries that if you maintained respect but also showed her that you wouldn't be intimidated, she was fairly easy to get along with. This was just one example of the importance of professionalism with everyone that you have a working relationship with."

      Rachelle's Feedback

      Your example is a fantastic one. It shows that you can read people, and adapt your approach as needed. This will be a very helpful skill as you continue your career.

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